When purchasing a Fun Pass, be sure to download our Chuck E. Cheese Rewards app to view and redeem your benefits. You should start to see your benefits in the ‘Rewards’ section of your app within 30 minutes. However, this could take up to an hour, so we recommend purchasing in advance of your visit. If you have any issues or find that your benefits aren’t loading, please contact CEC Entertainment Guest Relations at [email protected] for assistance.
Benefits Guide
Get Ready for Endless Fun
The Chuck E. Cheese Fun Pass* is your ticket into endless game play and big time savings! Make each visit unforgettable with awesome benefits, unlimited visits, game play, surprise bonus gifts & sweet discounts. Click below on your Fun Pass level to learn more about the benefits and how to redeem.
How Yo Use Your Fun Pass
Your new Fun Pass is administered almost entirely using the Chuck E. Cheese mobile app. You cannot use your new Fun Pass without it! Add it to your phone now.
DOWNLOAD THE CHUCK E. CHEESE APP
To use your Fun Pass you must install and log in to the Chuck E. Cheese mobile app! All of your benefits will be administered from there. You won’t be able to use your Fun Pass without the app!
TURN ON YOUR MOBILE DEVICE’S NOTIFICATIONS FOR THE APP
Make sure you don’t miss out on surprise gifts!
REDEEM YOUR BENEFITS IN-STORE!
- Open the Chuck E. Cheese App
- Visit the ‘Rewards’ panel
- Select the desired benefit and click REDEEM
- Show the redeemable to a Cast Member at the front counter to use it
Redeem your Play Pass Card
During your first visit, visit the Rewards section of your app to redeem your Play Pass card at the front register. Be sure to keep this card, as it’s where your daily game play will be added throughout the duration of your Pass.
Purchase at a Fun Center?
VIEW YOUR BENEFITS
The Chuck E. Cheese Fun Pass is your ticket into endless game play and fun! Make this year unforgettable with awesome benefits, unlimited visits, game play, surprise bonus gifts & sweet discounts. Below is a detailed guide to all of your Fun Pass benefits that you can refer to if you have any questions.
BRONZE FUN PASS BENEFIT GUIDE
40 GAMES EVERY DAY
Have the best fun ever with 40 Play Points per visit
How to Redeem:
- Open the Chuck E. Cheese app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of the app and select REDEEM
- Show the QR code to a Cast Member at the front counter, along with your Play Pass card
Play Points cannot be exchanged for All You Can Play time. If you run out of Play Points don’t forget you also receive a 20% discount on additional Points when you purchase them at the front counter.
20% Discount on Food & Beverages (anytime)
As a Bronze Fun Pass holder, you receive a discount of 20% off of most in-store food and beverage purchases made at the front register.
How to Redeem:
- Open the Chuck E. Cheese app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of the app and select REDEEM
- Show the QR code to a Cast Member at the front counter, along with your Play Pass card
To receive your discount, you must order your food at the front counter (not available for tableside ordering). Not valid on birthday parties, combo packages, group events, Buddy V.’s Cake Slices, some limited-time offers, or alcohol. Purchases must be made 15-20 minutes apart to facilitate system refresh. A few additional restrictions may apply, see location for details.
20% Discount on extra Game Play (anytime)
Use up all your game play before your visit is over? We’ve got you covered! In addition to your regular game play benefit being available every visit, you also get a 20% discount on additional Play Points.
How to Redeem:
- Open the Chuck E. Cheese app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of the app and select REDEEM
- Show the QR code to a Cast Member at the front counter, along with your Play Pass card
Additional Play Points must be purchased at the front register in order to apply your discount benefit. Remember, the exclusive discount is available to Bronze Fun Pass holders only, and can not be shared with non-Pass Holders.
Valid at Every Chuck E. Cheese in the USA
You can use your Chuck E. Cheese Fun Pass and redeem your benefits at any Chuck E. Cheese in the United States (with a few exceptions).
How to Redeem:
- Open the Chuck E. Cheese app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of the app and select REDEEM
- Show the QR code to a Cast Member at the front counter, along with your Play Pass card
Be sure to present your Play Pass card if you’re using your game play benefit.
Receive Bonus Surprises
Stay tuned for exclusive Fun Pass freebies & discounts delivered straight to your Chuck E. Cheese Rewards app.
How to Redeem:
There is no set schedule to the bonus surprises. When you receive a bonus surprise it will automatically appear in your Chuck E. Cheese app. Instructions for redemptions will be provided. We’ll also send you an email and/or a notification to make you aware that you received a bonus surprise
SILVER FUN PASS BENEFIT GUIDE
100 GAMES EVERY DAY
Have the best fun ever with 100 Play Points per visit
How to Redeem:
- Open the Chuck E. Cheese app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of the app and select REDEEM
- Show the QR code to a Cast Member at the front counter, along with your Play Pass card
Play Points cannot be exchanged for All You Can Play time. If you run out of Play Points don’t forget you also receive a 30% discount on additional Points when you purchase them at the front counter.
30% Discount on Food & Beverages (anytime)
As a Silver Fun Pass holder, you receive a discount of 30% off of most in-store food and beverage purchases made at the front register.
How to Redeem:
- Open the Chuck E. Cheese app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of the app and select REDEEM
- Show the QR code to a Cast Member at the front counter, along with your Play Pass card
To receive your discount, you must order your food at the front counter (not available for tableside ordering). Not valid on birthday parties, combo packages, group events, Buddy V.’s Cake Slices, some limited-time offers, or alcohol. Purchases must be made 15-20 minutes apart to facilitate system refresh. A few additional restrictions may apply, see location for details.
30% Discount on extra Game Play (anytime)
Use up all your game play before your visit is over? We’ve got you covered! In addition to your regular game play benefit being available every visit, you also get a 30% discount on additional Play Points.
How to Redeem:
- Open the Chuck E. Cheese app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of the app and select REDEEM
- Show the QR code to a Cast Member at the front counter, along with your Play Pass card
Additional Play Points must be purchased at the front register in order to apply your discount benefit. Remember, the exclusive discount is available to Silver Fun Pass holders only, and can not be shared with non-Pass Holders.
Valid at Every Chuck E. Cheese in the USA
You can use your Chuck E. Cheese Fun Pass and redeem your benefits at any Chuck E. Cheese in the United States (with a few exceptions).
How to Redeem:
- Open the Chuck E. Cheese app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of the app and select REDEEM
- Show the QR code to a Cast Member at the front counter, along with your Play Pass card
Be sure to present your Play Pass card if you’re using your game play benefit.
Receive Bonus Surprises
Stay tuned for exclusive Fun Pass freebies & discounts delivered straight to your Chuck E. Cheese Rewards app.
How to Redeem:
There is no set schedule to the bonus surprises. When you receive a bonus surprise it will automatically appear in your Chuck E. Cheese app. Instructions for redemptions will be provided. We’ll also send you an email and/or a notification to make you aware that you received a bonus surprise
GOLD FUN PASS BENEFIT GUIDE
250 GAMES EVERY DAY
Have the best fun ever with 250 Play Points per visit
How to Redeem:
- Open the Chuck E. Cheese app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of the app and select REDEEM
- Show the QR code to a Cast Member at the front counter, along with your Play Pass card
Play Points cannot be exchanged for All You Can Play time. If you run out of Play Points don’t forget you also receive a 50% discount on additional Points when you purchase them at the front counter.
50% Discount on Food & Beverages (anytime)
As a Gold Fun Pass holder, you receive a discount of 50% off of most in-store food and beverage purchases made at the front register.
How to Redeem:
- Open the Chuck E. Cheese app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of the app and select REDEEM
- Show the QR code to a Cast Member at the front counter, along with your Play Pass card
To receive your discount, you must order your food at the front counter (not available for tableside ordering). Not valid on birthday parties, combo packages, group events, Buddy V.’s Cake Slices, some limited-time offers, or alcohol. Purchases must be made 15-20 minutes apart to facilitate system refresh. A few additional restrictions may apply, see location for details.
50% Discount on extra Game Play (anytime)
Use up all your game play before your visit is over? We’ve got you covered! In addition to your regular game play benefit being available every visit, you also get a 50% discount on additional Play Points.
How to Redeem:
- Open the Chuck E. Cheese app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of the app and select REDEEM
- Show the QR code to a Cast Member at the front counter, along with your Play Pass card
Additional Play Points must be purchased at the front register in order to apply your discount benefit. Remember, the exclusive discount is available to Gold Fun Pass holders only, and can not be shared with non-Pass Holders.
Valid at Every Chuck E. Cheese in the USA
You can use your Chuck E. Cheese Fun Pass and redeem your benefits at any Chuck E. Cheese in the United States (with a few exceptions).
How to Redeem:
- Open the Chuck E. Cheese app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of the app and select REDEEM
- Show the QR code to a Cast Member at the front counter, along with your Play Pass card
Be sure to present your Play Pass card if you’re using your game play benefit.
Receive Bonus Surprises
Stay tuned for exclusive Fun Pass freebies & discounts delivered straight to your Chuck E. Cheese Rewards app.
How to Redeem:
There is no set schedule to the bonus surprises. When you receive a bonus surprise it will automatically appear in your Chuck E. Cheese app. Instructions for redemptions will be provided. We’ll also send you an email and/or a notification to make you aware that you received a bonus surprise
FREQUENTLY ASKED QUESTIONS ABOUT THE PROGRAM
Using Your Fun Pass
Fun Passes run from April 29th to September 2nd, and your benefits are redeemable for two months from the purchase date.
Note, on your first visit, your Fun Pass benefits MUST be used at the “home” location selected upon sign up, or the initial store you purchased from.
Your benefits can be found in your Chuck E. Cheese Rewards app, under the ‘Rewards’ section. Just select the benefit you’d like to use by clicking ‘redeem’ and show the QR code to a cast member when ordering at the front register. Your game play, and food & drink benefits or discounts will automatically be applied to your check.
If you are unable to use the App, visit your favorite location and provide the cast member with the phone number you used to purchase your Summer Fun Pass and register your Rewards Account.
Don’t forget to use your Fun Pass issued Play Pass card when visiting to redeem game play and to keep collecting E-Tickets for awesome new prizes.
Making more than one purchase during your visit? Your game play and food & drink discount will refresh every 15 or so minutes, so you can play more games, or order dessert before heading home.
Your additional game play discount can be found in your Chuck E. Cheese Rewards app, under the ‘Rewards’ section. Just select the benefit by clicking ‘redeem’ and show the QR code to a cast member when ordering at the front register. Note, the game play discount can only be used to redeem Play Points, not time. Additionally, like your daily allotment of game play, additional points will expire at the end of the day purchased, and do not roll over.
Don’t forget to use your Fun Pass issued Play Pass card when visiting to redeem game play and to keep collecting E-Tickets for awesome new prizes. Your free game play will automatically be applied to your check.
Making more than one purchase during your visit? Your game play discount will refresh every 15 or so minutes, so you can play even more games!
The Fun Pass holder will receive one Play Pass card to redeem initial game play benefits. Additional Play Pass cards may be distributed to your family. However, your daily allotment of Play Points will be divided among each card.
Are there any limitations to my additional game play discount?
Your pizza & drinks discount can be found in your Chuck E. Cheese Rewards app, under the ‘Rewards’ section. Just select the benefit by clicking ‘redeem’ and show the QR code to a cast member when ordering at the front register. Your discount will automatically be applied at check out.
Making more than one purchase during your visit? Your food & drink discount will refresh every 15 or so minutes, so be sure to order dessert before heading home.
Your pizza & drinks discount can be found in your Chuck E. Cheese Rewards app, under the ‘Rewards’ section. Just select the benefit by clicking ‘redeem’ and show the QR code to a cast member when ordering at the front register. Your discount will automatically be applied at check out.
Yes, there are a few limitations to your benefit.
• Your ‘food & drink savings’ benefit in-app must be scanned at the time of purchase for the discount to be applied.
• Purchases must be made at the front register, not at a kiosk or via mobile table ordering, and is not applicable for online order delivery orders.
• There are a few restrictions on which menu items receive this discount. The discount does not apply to birthday party items, birthday cakes, Buddy V cakes, alcohol, and a limited number of other limited-time-offer (LTO) items. Also does not apply to non-food/beverage items including trampolines, merchandise, eTickets, etc. Ask a Cast Member for more information, and if any questions.
Expect to receive surprise bonus gifts from us throughout the duration of your Pass. While there is no fixed schedule as to when these will drop, be sure to have your mobile device’s notifications turned on for the Chuck E. Cheese app to get alerted!
Surprise gifts & freebies can be redeemed the same way your Pass benefits would be. After you receive an alert that one has dropped, visit the Chuck E. Cheese Rewards app, and find the gift under the ‘Rewards’ section of the app. Just select the gift by clicking ‘redeem’ and show the QR code to a cast member when ordering at the front register. It will automatically be applied at check out.
Other Questions
Most questions about Fun Pass benefits can be answered by a Cast Member in-store. However, for any technical issues or if you need further assistance, please reach out to our Chuck E. Cheese Guest Relations team at [email protected]. You can expect a response within 24 hours.
If you experience any issues with your Fun Pass benefits, please reach out to the Chuck E. Cheese Guest Relations team at [email protected]. Our team is ready to assist and typically responds within 24 hours.
For more information on Pass benefits, please visit our FAQ page. You can also speak with a Cast Member in-store for immediate assistance. For technical issues, contact the Chuck E. Cheese Guest Relations team at [email protected], and they will respond within 24 hours.