Restaurant Update - March 28
Dining, Entertainment and Arcade rooms are closed at this time in response to the COVID-19 pandemic. You can still order Chuck E. Cheese pizza, wings and more for pick up or delivery. Individual locations will reopen in accordance with local government and health officials. Please check here for any updates
March 16, Update
Dear Valued Guests:
We are temporarily suspending on-premise dining, entertainment and arcade rooms at all our restaurants in response to the COVID-19 pandemic, effective at close-of-business today through March 31st. At the end of the month, we will re-evaluate and determine when to reopen our restaurants in each market.
We are open for carry-out orders and continue to offer delivery via third-party services: DoorDash, Uber Eats and GrubHub. In addition, starting Wednesday, March 18, we will introduce new value-priced family packages for pick-up or delivery, including two Birthday Party Celebration Packages that will enable guests to bring home pizza, cake and goodie bags for at-home birthday celebrations.
Any booked birthday party or group event may be rescheduled, and deposits will be refunded through March 31. To reschedule an event, please contact your local restaurant or call the number on your email confirmation.
For families who are staying at home and want to experience some of the entertainment and fun that Chuck E. is renowned for, check out our Chuck E. Cheese videos on YouTube Kids, the Chuck E. Cheese channel on Spotify, and our free game apps in the Apple App Store and Google Play, where kids can win tickets virtually and redeem in person when restaurants reopen.
I also want to take a moment to recognize and thank our Cast Members and Management who have been working tirelessly, putting our guests first and reinforcing our commitment to a clean, safe environment. This is the right move for our guests, employees and our nation during this difficult time.
The Chuck E. Cheese family is truly thankful for our guests’ patronage, and we can’t wait to get the fun back up and running very soon!
CEO, CEC Entertainment