What Guests Say About Chuck E. Cheese Norcross
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Norcross and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 1982, and these are the visits they wanted to tell us about.
What do guests say about this location?
19 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 19 reviews about Chuck E. Cheese Norcross, GA, covering 9 subjects. The subjects they raise most often are the team (5 reviews), meeting Chuck E. (3 reviews) and cleanliness and safety (3 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Our team | 5 |
| Meeting Chuck E. | 3 |
| Clean and safe | 3 |
| Coming back after years | 3 |
| Birthday parties | 1 |
| Family time | 1 |
| Food | 1 |
| Games and play | 1 |
| Value, passes and memberships | 1 |
What do guests say about the team?
-
Great service and the kids had a lot of fun
Johnathan P. from Lawrenceville -
Good customer service, quality and tasty pizza. The kids were really happy. They enjoy the Show and the games
Paola D. -
The staff is very friendly and helpful and it is very clean. My son and I have a great time when we come here
Tanya R. from Tucker -
I have a great experience at the Norcross location everyone is welcoming and truly makes my experience great for me and my two kids (4&2)
V C. from Lithonia, GA -
Very attentive to my child's needs, also very friendly
Alexa Z. from Atlanta, GA
What do guests say about meeting Chuck E.?
-
This was my son's first time ever being to Chuck E Cheese and he had the absolute time of his life. The staff is extremely helpful and kind. Chuck E himself came around and engaged with every child, no matter how many times the same kid ran up to him.
Alexis J. from Norcross, GA -
Clean facility, all games were working, CHUCK E came out while we were there and danced and met the kids. My 4 year old loved the ticket claw machine
Elizabeth S. from Hixson, TN -
My son has a great time so it's a 10. Our experience was great with the customer service my son had a great time meeting Chucky dancing playing games and spending quality time we would definitely be back for another positive experience thank you
Tyron H. from Decatur
What do guests say about cleanliness and safety?
-
Since moving down from New York to Georgia and seeing the difference in Chuck E. Cheese and was very impressed on how they used the space,machines and how clean it was which made me happy for my 6 year old to enjoy his self.
Nadra T. from Decatur, GA -
The customer service was great, the pizza was hot and crispy, the place was clean. My son loved the play area which was also very clean and he enjoyed playing all of the virtual/video games. There wasn't much waiting for anything.
Carolin C. from Lawrenceville, GA -
bathroom clean and smells very good. the who place was clean organized. workers where friendly as well. it was my first time there and i plan on bringing more kids with me my next visit
Mecca D. from Buford, GA
What do guests say who came back after years away?
-
Chucky was wonderful. All the machines were cleaning and working order. Staff were nice and willing to help. I used to come to Chucky a long time ago and it was just too much but I had a real nice experience with my three-year-old and will definitely have his birthday party there at this location.
Dianne W. from Georgia -
Chucky was wonderful. All the machines were cleaning and working order. Staff were nice and willing to help. I used to come to Chucky a long time ago and it was just too much but I had a real nice experience with my three-year-old and will definitely have his birthday party there at this location.
Dianne W. from Georgia -
The staff was very nice, food was not going to lie better than most pizza places out here. Haven't been here since 2010-2013 and I think its gotten better over the decades
Angel B. from Lilburn
What do guests say about birthday parties here?
-
Great Customer Service and my baby had fun celebrating his 7th birthday.
Keisha H. from Atlanta, GA
What do guests say about visiting as a family?
-
My daughter had so much fun is one of her favorite places to visit. We had the best experience there ever we loved it thank you so much…
MariChuy M.
What do guests say about the pizza and food?
-
First time having the pizza. It was really good. The salad bar always looks clean but I haven't tried it yet
Alisha B. from Duluth, GA
What do guests say about the games and arcade?
-
We haven't been to this location in a few months and my son and I were happy to see all the new games. They have upgraded in the last few months and my son played for hours without getting bored. The staff is always super sweet and the location is kept clean and orderly. The prize selection is updated regularly and the pizza is always delicious!
Tanya R. from Tucker, GA
What do guests say about value, passes and memberships?
-
They helped me get a membership and we had so much fun and saved money. We danced with chuckee cheese and he was so nice to the kids. we will be back soon!
Maria M. from Atlanta, GA
What does a party at Chuck E. Cheese Norcross, GA cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $31.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $37.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
5019 Jimmy Carter Blvd., Norcross, GA 30093 · (770) 449-1767
About Chuck E. Cheese Norcross, GA
- This location
- Open since 1982, last remodeled in 2021
- Games
- 56 games on the floor
- Find us
- Jimmy Carter Blvd & I-85, near I-85
- Parking
- The Chuck E. Cheese in Norcross has customer parking available. It is a large gravel lot and is fenced and well-lit.
- Area
- Jimmy Carter Blvd / Gale Dr NW, Gwinnett County
- Schools nearby
- Gwinnett County Public Schools
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar, Sensory Sensitive Sundays
What’s at Chuck E. Cheese Norcross?
Chuck E. Cheese Norcross is easy to find — look for us near I-85.Inside there is the arcade with 56 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Gwinnett County Public Schools, and plenty who drive in from Atlanta because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Norcross and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Norcross. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Norcross specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Norcross was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Norcross, or book a birthday party online in a few minutes.