Chuck E. Cheese is designed to be a safe, welcoming place for every family. From our Kid Check security system to entry rules, waivers, and dress code, every policy question is answered here.
Chuck E. Cheese uses a Kid Check safety system. Everyone in a group receives a matching stamp on arrival, and stamps are verified before anyone can leave. All guests who come in together leave together.
Chuck E. Cheese uses a UV hand-stamp matching system to keep children safe. Each child and adult receives a matching stamp at arrival. Staff verify matching stamps at the exit before anyone leaves.
All children under 18 must be accompanied by a parent or guardian who remains at the Chuck E. Cheese location for the entire visit. Drop-offs and unattended minors are not permitted.
Adults 18 and older are welcome to visit Chuck E. Cheese without children. Guests of all ages can dine, play arcade games, and host birthday parties during regular operating hours.
All guests under 18 must be accompanied by a parent or guardian who remains in the Chuck E. Cheese location for the entire visit. Chuck E. Cheese uses a Kid Check system for guest safety.
Grip socks are required for the Chuck E. Cheese Trampoline Zone and are available for purchase at the fun center. Regular arcade areas do not require socks. You may bring your own grip socks from home.
Waivers are not required at traditional Chuck E. Cheese locations. Chuck E. Cheese Adventure World in Arlington, Texas is the only location that requires waivers.
Chuck E. Cheese Adventure World does not require a waiver before arrival. The waiver is printed on the admission receipt after payment. Traditional Chuck E. Cheese locations do not require waivers.
Outside food is generally not permitted at Chuck E. Cheese. Exceptions are made for guests with documented food allergies or medical dietary needs. Baby formula and infant food are always welcome. Inform staff on arrival.
Outside food policies may vary by location. Let staff know your dietary needs on arrival.
For a safety emergency at Chuck E. Cheese, call 911 immediately. For any safety concern or injury, notify the on-site manager to file an incident report. Post-visit issues can be reported to Guest Relations at chuckecheese.com.
To file a complaint or give feedback about Chuck E. Cheese, speak with the manager at your fun center or contact Guest Relations through chuckecheese.com. Birthday party issues can be addressed through Guest Relations.
For issues during a Chuck E. Cheese visit, speak with the Manager on Duty immediately. For post-visit concerns, contact Guest Relations at 1-888-778-7193 or [email protected].
Chuck E. Cheese appears at fun center locations to interact with guests, dance, and celebrate birthdays during the live birthday show. Kids can enjoy hugs, high-fives, and photos with Chuck E. Appearance times vary by location.
Chuck E. Cheese features Munch's Make Believe Band, an entertainment group including Chuck E. Cheese, Helen Henny, Jasper T. Jowls, Mr. Munch, Pasqually, and Bella B. The characters appear for shows, dance parties, and birthday celebrations at Chuck E. Cheese fun centers.