What Guests Say About Chuck E. Cheese West Hills
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese West Hills and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 1992, and these are the visits they wanted to tell us about.
What do guests say about this location?
20 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated October 2026
Guests have written 20 reviews about Chuck E. Cheese West Hills, CA, covering 6 subjects. The subjects they raise most often are the team (6 reviews), their visit generally (5 reviews) and birthday parties (3 reviews). They were written between June 2026 and October 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Our team | 6 |
| More from our guests | 5 |
| Birthday parties | 3 |
| Clean and safe | 2 |
| Family time | 2 |
| Food | 2 |
What do guests say about the team?
-
The workers where great nice and very helpful they had no problem when we asked for assistance and the over all location was very clean
Donyell J. from West Hills -
The young gentleman that was the host or in charge was very patient and kind.
Maria G. from Woodland Hills, CA -
The staff was top notch and went above and beyond to make my child happy in his visit
Joel H. from Chatsworth, CA -
Everything went well. Management is an outstanding with good service. All staff are kind and helpful.
Ree L. from Woodland Hills, CA -
The guy help managing the party was a life saver! he was awesome!!!
Krystal C. from Reseda -
Manager was a great help, team provided great customer Service. Location was clean and staff helpful and friendly
Renee H. from West Hills
What else do guests say about this location?
-
the staff helped me Amazing Experience We had such an incredible time at Chuck E. Cheese! The food was delicious, the games were so much fun, and we truly enjoyed every minute of our visit. There was so much to do, and we had a blast playing, laughing, and making great memories together. The staff was absolutely incredible—friendly, welcoming, helpful, and made us feel so comfortable from the moment we walked in. You could really feel the positive energy throughout the whole place. It was such a fun, relaxed, family-friendly experience, and we honestly didn't want to leave! We played so many games, had plenty of laughs, enjoyed the food, and just had an all-around wonderful time. Thank you, Chuck E. Cheese, for giving us such a fantastic experience! We will definitely be coming back!
Dawnmarie B. from Tarzana -
My 4 kids had so much fun, that they where asking to come back soon!
Nancy D. from Reseda, CA -
I go to Chuck E. Cheese a few times a month with the kids and it always is a a good time.10 out of 10
Michelle M. from West Hilld -
The girls always had fun at Chuck E Cheese. They always request that they want to come here. All the staff are nice.
Presby A. from Simi Valley, CA -
Great service, clean, baby had a fun time!
Dana M. from West Hills, CA
What do guests say about birthday parties here?
-
Set up on time with seats for children and adults. Pizzas were thin crust and flavorful! The cake was brought out, cut and served beautifully. Much more convenient than hosting a party at home!
Diane D. from West Hills -
Loved the birthday party experience for my daughter. She had an amazing time as well as all of her guests that came. Employees were great and extremely helpful. Food was great as always.
LeAzia K. from Porter Ranch -
Great place to host your kids birthday have done all 3 of my kids birthday here staff very friendly and in top of it all.
We O. from West Hills
What do guests say about cleanliness and safety?
-
Everything was clean. All the employees were friendly. We had a blast I'm definitely a fan of this new, no token gameplay. I like that that the machines are one token, and all the tickets go right onto the play card. Everything is just smooth. I Love the new system
Shimshon Y. from Chatsworth -
The exceptional customer service the clean ness of the place all the machines worked
Donyell J. from West Hills
What do guests say about visiting as a family?
-
Chuck E. Cheese is always a great time for my daughter and I. We love inviting friends to share the fun experience, but also have a great time just the two of us. We have our favorite games that we play together and it always feels safe and secure if my daughter wants to run off to play something on her own.
Yolanda A. from West Hills -
Everyone was really nice and helpful and me and my family had a great time together
Lia L. from Canoga Park, CA
What do guests say about the pizza and food?
-
Food was great and kids loved it. Always a fun and easy place to go for lunch with the kids.
Michelle M. from West Hills -
Pizza well cooked and crunchy. Good customer service and willing to have fundraising events to help schools.
Martha J. from Canoga, CA
What does a party at Chuck E. Cheese West Hills, CA cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $34.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $40.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
22940 Van Owen St., West Hills, CA 91307 · (818) 713-9794
About Chuck E. Cheese West Hills, CA
- This location
- Open since 1992, last remodeled in 2024
- Games
- 44 games on the floor
- Find us
- Vanowen Street & Fallbrook Avenue, near Upper Las Virgenes Canyon Open Space Preserve
- Parking
- The Chuck E. Cheese in West Hills has a dedicated parking lot shared with other businesses in the immediate vicinity.
- Area
- West Hills, Los Angeles County
- Schools nearby
- Los Angeles Unified School District
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar, Sensory Sensitive Sundays
What’s at Chuck E. Cheese West Hills?
Chuck E. Cheese West Hills is easy to find — look for us near Upper Las Virgenes Canyon Open Space Preserve.Inside there is the arcade with 44 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Los Angeles Unified School District, and plenty who drive in from Los Angeles because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese West Hills and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese West Hills. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese West Hills specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese West Hills was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese West Hills, or book a birthday party online in a few minutes.