What Guests Say About Chuck E. Cheese Charleston
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Charleston and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 2003, and these are the visits they wanted to tell us about.
What do guests say about this location?
34 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated October 2026
Guests have written 34 reviews about Chuck E. Cheese Charleston, WV, covering 9 subjects. The subjects they raise most often are cleanliness and safety (6 reviews), birthday parties (5 reviews) and visiting as a family (5 reviews). They were written between June 2026 and October 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Clean and safe | 6 |
| Birthday parties | 5 |
| Family time | 5 |
| Games and play | 5 |
| More from our guests | 5 |
| Our team | 5 |
| Food | 1 |
| Why this location | 1 |
| Coming back after years | 1 |
What do guests say about cleanliness and safety?
-
Restaurant was clean, employees were friendly, and Chucky made an appearance
Kelly D. from Charleston, WV -
The staff was friendly. There was a worker walking around dusting and cleaning. All of the machines worked, and my kids had a blast! I bought the membership and plan to go as much as possible.
Ana A. from Charleston, WV -
We had fun! The bathrooms were clean. The employees were nice. And we saw Chuck E. Cheese!
Audra B. from Charleston, WV -
Enjoyed watching my granddaughter play freely in a safe clean environment with very courteous staff.
Diane B. from Charleston, WV -
Prices were good, salad bar was nice looking, facility was clean, staff was friendly
Kelly D. from Charleston, WV -
ChuckECheese in Charleston wv is a great place to entertain your children, grandchildren. It is very clean. The children have a lot of fun. The pricing is good.
Patricia M. from Summersville, WV
What do guests say about birthday parties here?
-
Chuck E.Cheese was an overall Great experience for my Grandson's 7th BD party. Lots of gaming opportunities, play areas, the host was great with the kids and adults. Environment was clean, and food good, they even had a salad bar. The host thought of everything a table caddy with extra plates and utensils. Could not have better. I would definitely recommend to anyone for a child's Birthday Party!
Belinda from Charleston, WV -
The party was amazing! It was a great value for what we got. Our party host was absolutely awesome. She was so kind and on top of everything. She communicated well with what was going on. Our overall experience was way better than I expected. We will definitely be booking again and hopefully have the same host because she made the party so much better!
Mary S. from Parkersburg, WV -
All of the game were working, the store was clean, the food was great, and the staff were so nice. My son had amazing time for his 5th birthday celebration!
Elizabeth M. from Beckley, WV -
Probably the easiest place to have a party. Each kid has something they like. Can't go wrong with pizza and dipping dots either.
Hannah L. from Charleston, WV -
Our party was set up and ready. The food was hot and delicious. The host was attentive.
Heather from East Bank, WV
What do guests say about visiting as a family?
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My granddaughter always has such a great time there, sometimes seeing old friends there, and always making new ones.
Dale M. from Danville -
4 kids from ages 3 to 7 and they all had a blast!
Angie N. from St Albans -
The grand kids always have a great time! Great play date for grandparents and grandkids
Paula C. from Peytona -
The kids loved it and they had a great time and pizza was very tasty. The grandkids loved it and one of them is a very picky eater
Suzanne H. -
Seeing my grandson excited to play the games.
Reba M. from Charleston, WV
What do guests say about the games and arcade?
-
Enjoyed every minute of it. Great and up to date games, play house was amazing.. Chucky himself even came out to dance. Will be going back soon!!
Bethany E. from Tornado -
The employees were very friendly. It was a slow night and there was not a long wait to play games so he was able to play what ever he wanted as much as he wanted.
Jennifer C. from Danville, WV -
i LOVE the way you play games with a card. You are able to play more games quckly.
Eva D. from Beckley -
Just the overall experience, all the games and the interaction with staff was great food was really good
Scott C. from Poca, WV -
My kids had so much fun. That makes me happy. Chuck E Cheese is an adorable Lil mouse. We love this place. Thank you!
Kimberly L. from Crab Orchard, WV
What else do guests say about this location?
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Good experience for kids. Not miserable for adult.
Jon M. from Madison -
Grandson had a great time. Has been asking to go for weeks
Janice H. from Beckley -
Our experience at Chuck E. Cheese is always outstanding. The environment is always exceptionally great! The food is over the top & our kid loves the the experience. It's a great trip for memories & laughs!
Kiara D. -
We had a great experience. The food was good and we had fun!
Tammy M. from Charleston -
It was wonderful had the best experience clean and fun!!!
Wyatt B. from Foster, WV
What do guests say about the team?
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Got there at open and the staff still treated the experience as if the whole place was filled with kids!
Liam R. from Charleston, WV -
They give the kids attention when needed. The games are great and staff are wonderful
Teresa G. from Elkview, WV -
thank you staff was very helpful and friendly very clean our family had a great time
Lisa L. from Charleston -
The Staff at the Charleston location are friendly,helpful and go out of their way to see the children have a wonderful interaction with Chuckee.
Rachel P. from Madison, WV -
Friendly service, clean!! Great atmosphere and great family fun!!
Terri H.
What do guests say about the pizza and food?
-
The staff were nice and helpful with any questions I had, and the pizza we ordered was made fast! Had a great time and plan to go again!
Kiela L. from Hurricane, WV
Why do guests say they choose this location?
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Perfect location and will be back the kids had so much fun! Great experience!
Stephanie T. from Kansas City, MO
What do guests say who came back after years away?
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Chuck E. Cheese is a great place for my son to have fun. They take the safety of the children very seriously. The food is great and it brings back fond memories of myself going as a kid.
David S. from Charleston, WV
What does a party at Chuck E. Cheese Charleston, WV cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $28.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $34.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
2846 Mountaineer Blvd., Charleston, WV 25309 · (304) 744-6900
About Chuck E. Cheese Charleston, WV
- This location
- Open since 2003, last remodeled in 2024
- Games
- 58 games on the floor
- Find us
- Mountaineer Blvd & RHL Blvd, in Southridge Shopping Center
- Parking
- Large surface parking lot shared with other businesses in the Southridge Shopping Center, including Walmart and The Home Depot.
- Area
- South Hills - Corridor G, Kanawha County
- Schools nearby
- Kanawha County Schools
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar, Sensory Sensitive Sundays
What’s at Chuck E. Cheese Charleston?
Chuck E. Cheese Charleston is easy to find — look for us near West Virginia State Capitol.Inside there is the arcade with 58 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Kanawha County Schools, and plenty who drive in from Charleston because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Charleston and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Charleston. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Charleston specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Charleston was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Charleston, or book a birthday party online in a few minutes.