What Guests Say About Chuck E. Cheese Grand Rapids
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Grand Rapids and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 1983, and these are the visits they wanted to tell us about.
What do guests say about this location?
13 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 13 reviews about Chuck E. Cheese Grand Rapids, MI, covering 4 subjects. The subjects they raise most often are the team (7 reviews), birthday parties (3 reviews) and the games and arcade (2 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Our team | 7 |
| Birthday parties | 3 |
| Games and play | 2 |
| Clean and safe | 1 |
What do guests say about the team?
-
Everyone was very helpful and accommodating. The food was great and the kids had a blast! I appreciated how turn key it was.
Toni J. from Grand Rapids, MI -
The staff was definitely the cause of this high score just because they made sure my baby birthday party was going smoothly and too our liking. We definitely enjoyed ourselves while there!
Janaea W. from Kalamazoo, MI -
The guy that checks us in is ALWAYS happy and the nicest person I've ever met!!
Elizabeth T. from Jenison -
The staff was SO friendly and helpful! Kids had a blast. Great experience overall and would do it again.
Emma H. from Central Lake, MI -
Great experience. Friendly staff manager checked in frequently
Dominiqua M. -
Everything ran very smoothly. Associates were organized, friendly and helpful!
Car B. -
My child had a wonderful time. And everyone that was working was just as wonderful.
Karen S. from Grand Rapids
What do guests say about birthday parties here?
-
I have been raising children for 17 years. This was my first time booking a party. It was extra special cuz my girl was 6 now she's 7. The set up was good. It was easy and affordable to add kids that surprised us and showed up. We had a blend of family that doesn't always get along. We had plenty of room for everyone to space out and avoid drama. I will be back for a party.
Brittany B. from Howard City, MI -
We had a great time, my son loved his birthday party and the manager was so helpful, it was amazing!
Heidi P. from Grand Rapids, MI -
It was well organized and everything was great. The kids all had a blast. Our host was definitely on top of things. Would recommend!
Joey C. from Grand Rapids, MI
What do guests say about the games and arcade?
-
My child said its the "best place ever" and that she wants to live there forever
Chad V. from Grand Rapids -
My kids have so much fun playing games here at Chuck E Cheese. My youngest loves to push buttons so this place is perfect for him!
Ella V. from Wyoming, MI
What do guests say about cleanliness and safety?
-
Clean facility, nice staff and kids had a lot of fun
Elizabeth H. from Grand Rapids, MI
What does a party at Chuck E. Cheese Grand Rapids, MI cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $31.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $37.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
3671 28th St. SE, Grand Rapids, MI 49512 · (616) 942-7993
About Chuck E. Cheese Grand Rapids, MI
- This location
- Open since 1983, last remodeled in 2023
- Games
- 61 games on the floor
- Find us
- 28th Street SE & East Beltline Avenue, in The Shops at CenterPoint
- Parking
- The Chuck E. Cheese is located within The Shops at CenterPoint, which offers a large surface parking lot shared with other retailers in the power center.
- Area
- Ridgemoor, Kent County
- Schools nearby
- Forest Hills Public Schools
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar
What’s at Chuck E. Cheese Grand Rapids?
Chuck E. Cheese Grand Rapids is easy to find — look for us near Woodland Mall.Inside there is the arcade with 61 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Forest Hills Public Schools, and plenty who drive in from Grand Rapids because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Grand Rapids and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Grand Rapids. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Grand Rapids specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Grand Rapids was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Grand Rapids, or book a birthday party online in a few minutes.