What Guests Say About Chuck E. Cheese Syracuse
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Syracuse and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 2002, and these are the visits they wanted to tell us about.
What do guests say about this location?
16 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 16 reviews about Chuck E. Cheese Syracuse, NY, covering 7 subjects. The subjects they raise most often are the team (8 reviews), birthday parties (2 reviews) and value, passes and memberships (2 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Our team | 8 |
| Birthday parties | 2 |
| Value, passes and memberships | 2 |
| Family time | 1 |
| More from our guests | 1 |
| Welcoming every kid | 1 |
| Easy on parents | 1 |
What do guests say about the team?
-
The employees were all so helpful and had great attitudes and it was clean and employees were out there with the kids showing them how to do things with such patience!!
Laura S. from Waterloo -
We got in early and every one was so nice and it was clean!!! CHUCKECHEESE was the highlight and was very gentle and stayed a few seconds more which was awesome. Great for my ages 5- 12. We will be back and we traveled an hour to get there. We love the coupons, food and atmosphere.
Cori B. from Savannah, NY -
The staff was very friendly and helpful. The pizza was good and came when promised.
Mark H. from Hannibal, NY -
Was clean, food was good, workers were helpful, my grandson's had fun.
Caroline P. from Chittenango -
Great customer service and it's always clean when we are there
Tyrell C. from Syracuse, NY -
Customer Service was friendly, even though there was a long wait. It was tasty.
Rosepisey W. -
The employees' hospitality is unmatched. We are treated like royalty and we always look forward to going to Chuck E. Cheese!
Cammie S. from Syracuse -
We had a wonderful hostess. She made the whole experience easy and fun. Location was clean and food good.
Angelan C. from Auburn, NY
What do guests say about birthday parties here?
-
Birthday boy had so much fun! The staff were super friendly, helpful and welcoming!
Kristina M. from Syracuse, NY -
The kids had a great time. The facility was clean and all games in working order. Staff was welcoming and attentive. Couldn't ask for a better kids party experience.
Joe M. from Baldwinsville
What do guests say about value, passes and memberships?
-
Great deals for members. My granddaughters love going to Chuck E Cheese. They love the pizza and unlimited beverages.
Lisa S. from Syracuse -
My granddaughters love going there. It is so affordable because I have a Silver membership.
Lisa S. from Syracuse, NY
What do guests say about visiting as a family?
-
I brought my grandson and he had a wonderful time
John P. from Syracuse
What else do guests say about this location?
-
Everyone had a great time! We definitely will be going back especially in the cooler months!
Cheryl H. from New York
What do guests say about how welcoming it is for every kid?
-
Always an amazing experience at this location! The employees go above & beyond to guarantee guest satisfaction. Every Chuck e we have come across has been absolutely amazing with kids of all abilities. They are always patient with my autistic son 🙂
Mikayla A. from Whitesboro
What do parents say about how easy the trip is?
-
It was not to crowded for a two year old to run around.
Andrew M. from Syracuse, NY
What does a party at Chuck E. Cheese Syracuse, NY cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $31.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $37.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
3023 Erie Boulevard, Syracuse, NY 13224 · (315) 449-4131
About Chuck E. Cheese Syracuse, NY
- This location
- Open since 2002, last remodeled in 2024
- Games
- 75 games on the floor
- Find us
- Erie Boulevard and South Midler Avenue, near Erie Canal Museum
- Parking
- The Chuck E. Cheese in Syracuse has off-street parking available for customers.
- Area
- Onondaga County
- Schools nearby
- Syracuse City School District
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar, Sensory Sensitive Sundays
What’s at Chuck E. Cheese Syracuse?
Chuck E. Cheese Syracuse is easy to find — look for us near Erie Canal Museum.Inside there is the arcade with 75 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Syracuse City School District, and plenty who drive in from Syracuse because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Syracuse and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Syracuse. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Syracuse specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Syracuse was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Syracuse, or book a birthday party online in a few minutes.