What Guests Say About Chuck E. Cheese Tuckernuck Plaza
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Tuckernuck Plaza and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 1999, and these are the visits they wanted to tell us about.
What do guests say about this location?
27 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 27 reviews about Chuck E. Cheese Tuckernuck Plaza, VA, covering 11 subjects. The subjects they raise most often are their visit generally (5 reviews), the team (5 reviews) and birthday parties (4 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| More from our guests | 5 |
| Our team | 5 |
| Birthday parties | 4 |
| Meeting Chuck E. | 3 |
| Clean and safe | 3 |
| Family time | 2 |
| Games and play | 1 |
| Welcoming every kid | 1 |
| Coming back after years | 1 |
| Easy on parents | 1 |
| Value, passes and memberships | 1 |
What else do guests say about this location?
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Everything was great and my chicken wings were cooked perfect! I went 15 min before closing and they still were good
Sandra M. from Richmond, VA -
We had a great experience at Chuck E. Cheese! The place was clean, the staff was friendly and helpful, and there were plenty of games to keep our toddler entertained. The food was better than we expected, and everything made for a fun, stress-free family outing. We'll definitely be back!
Dominique R. from Tory, VA -
My little one had a great time from the time we arrived to the time we left. Chuckee Cheese is a guaranteed amazing time filled with fun and safety.
Britt H. from Richmond, VA -
It was great the staff great and the food was delicious and I loved chucky cheese he was great also the kids had a wonderful time I will be going there again
Kim Y. from Charlottesville, VA -
It was fun and family time was wonderful
Priscilla C. from Richmond, VA
What do guests say about the team?
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Everything was great as always, but at this visit the staff was exceptionally kind, friendly, and helpful. My daughter especially loved it when Chuckie came out to say hi to all the kids, and he even helped her play one of the games! We will definitely be back again soon.
Brittany K. from Hanover, VA -
The streamlined checkout process, cleanliness, and the friendliness of the staff are excellent and keep us coming back
Susan H. from Bumpass, VA -
The manager at this location is amazing. Location is clean. It was extremely busy and she was extremely professional and super sweet.
Chelsey W. -
Staff was friendly and the service was extremely fast.
Andy S. from Virginia -
I love this location! The people and manager are awesome and it's super clean!
Stevilynn J. from Mechanicsville
What do guests say about birthday parties here?
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Everything was great! The staff was friendly, organized, and attentive throughout the party. They made sure everything ran smoothly, the kids had an amazing time, and the food and games were excellent. Thank you for making it such a fun and stress-free birthday celebration!
Anastasiia S. from Richmond -
Perfect party venue for my kiddos 5th birthday! We did the early package at 9a on a Sun and I highly recommend it. The service was fantastic. Adults and kids both had a blast!
Heather B. from Richmond, VA -
My son had a great 6th birthday at Chuck E Cheese. We will for sure be having a party here again soon.
Ashton D. from Richmond -
The kids had a wonderful time for their birthdays
Amy S. from Louisa
What do guests say about meeting Chuck E.?
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Everything was good my grandson was very happy and Chucke came out and gave him a high 5! The staff was very friendly!!
Audrey M. from North Chesterfield -
My little ones enjoy Charles Entertainment Cheese and are always happy. Which means I am always happy. Especially when my daughter knows Charles is coming out. She can't contain her excitement.
Brian R. from Mechanicsville -
Pizza was excellent. Games are fun. Chuck E Cheese guy came around and danced with my kids. Overall good experience.
Mike C. from Ashland, VA
What do guests say about cleanliness and safety?
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I continue to be impressed by the cleanliness of this location and the exceptional service from employees! All of my grandchildren from age 2 to 10 love coming here!
Beth H. from Richmond, VA -
My child was completely engaged and was happy every single min spend. Also appreciate the cleanliness of the place
Kez B. from Richmond -
Greeted kindly, most machines were in working order. Everything seemed clean.
Heidi S. from Richmond, VA
What do guests say about visiting as a family?
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We have the summer gold pass and we have loved stopping in whenever we have our grandkids and they are thrilled as well to play the games and do the rides. Our youngest, 2 1/2, loves the dance floor! This experience was just as good as all of our other visits.
Carol B. from Henrico -
Overall my experience with chuckie cheese never fails, The food was amazing and my kids got a chance to get away from the screens and interact with peers and meet new friends
Shenika C. from Richmond, VA
What do guests say about the games and arcade?
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Games were easy to play as well as ticket redemption using the new electronic system, would definitely recommend to anyone with kids and will be coming back soon
Mizante S.
What do guests say about how welcoming it is for every kid?
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Everyone (staff) was kind, listened and understood assignment with my party having a few special needs guests. Everything went well!!!
Don S. from Richmond, VA
What do guests say who came back after years away?
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I used to come here for my birthday and now I get to share the magic with my grandkids.
Samantha B. from Richmond, VA
What do parents say about how easy the trip is?
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Great place to bring your kid especially during weekdays
Sam C. from Richmond, VA
What do guests say about value, passes and memberships?
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Our grandkids love ChuckyECheese and now that we have a summer gold pass we get to just drop in whenever whether we have all 5 grandkids or just 2-3! This visit was especially good because it wasn't crowded.
Carol B. from Henrico, VA
What does a party at Chuck E. Cheese Tuckernuck Plaza, VA cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $31.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $37.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
9030 Broad St., Richmond, VA 23294 · (804) 762-4520
About Chuck E. Cheese Tuckernuck Plaza, VA
- This location
- Open since 1999, last remodeled in 2023
- Games
- 82 games on the floor
- Find us
- W Broad St & Tuckernock Dr, in Tuckernuck Plaza
- Parking
- The Chuck E. Cheese at 9030 Broad St, Richmond, VA 23294 is located in a shopping center with a parking lot. Parking is shared with other businesses in the plaza.
- Area
- West End, Henrico County
- Schools nearby
- Henrico County Public Schools
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar, Sensory Sensitive Sundays
What’s at Chuck E. Cheese Tuckernuck Plaza?
Chuck E. Cheese Tuckernuck Plaza is easy to find — look for us near Science Museum of Virginia.Inside there is the arcade with 82 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Henrico County Public Schools, and plenty who drive in from Richmond because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Tuckernuck Plaza and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Tuckernuck Plaza. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Tuckernuck Plaza specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Tuckernuck Plaza was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Tuckernuck Plaza, or book a birthday party online in a few minutes.