What Guests Say About Chuck E. Cheese Puente Hills
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Puente Hills and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since we opened, and these are the visits they wanted to tell us about.
What do guests say about this location?
23 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated November 2026
Guests have written 23 reviews about Chuck E. Cheese Puente Hills, CA, covering 9 subjects. The subjects they raise most often are the team (6 reviews), their visit generally (4 reviews) and birthday parties (3 reviews). They were written between June 2026 and November 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Our team | 6 |
| More from our guests | 4 |
| Birthday parties | 3 |
| Clean and safe | 2 |
| Food | 2 |
| Games and play | 2 |
| Welcoming every kid | 2 |
| Family time | 1 |
| Easy on parents | 1 |
What do guests say about the team?
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Our host was the best! She was very fast in bringing out the food and very attentive even though she had many parties going on at the same time. Never had to go looking for her and she was very kind to my birthday boy.
Desiree L. from Los Angeles -
Workers very nice, chucky was very good with kids and parents. Overstood our party and workers were still very nice.
Naggy J. from Azusa, CA -
Excellent service, pizza was delicious. Loved the fact that my teenage kids weren't allowed to leave on their own. Overall exceptional visit!
Jasmin D. from La Puente, CA -
Well when i went there yes there was a line to go in but thats only because i came when there was a party going on. But regardless that line went quickly and i was attended fast. So i appreciate that a lot. Even though there was a lot of people that night my kids got to play games that night.
Sandra Z. -
manager really went out of there way to keep my son happy, but most of all he didn't ignor him when he went up to him for help on a busy afternoon
Juan C. from Huntinngton Park -
First time at this location, friendly staff made the transaction fast and the location was clean!!
Jen R. from Rowland Heights
What else do guests say about this location?
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We had a wonderful time at Chuck E. Cheese! The kids had so much fun playing the games, the staff were friendly, and everything was clean and enjoyable.
Mei H. from City Of Industry, CA -
We had such a great time at Chuck E. Cheese. The staff was friendly, the restaurant was clean, and the games kept the kids entertained. The pizza was fresh and tasted better than we expected, and the atmosphere was fun and family friendly. Everyone was helpful and made sure we had a great experience. We can't wait to come back for another visit. Highly recommend for families looking for a fun day out!
Jocelyn C. from La Puente, CA -
Chuck E. Cheese is the best I love Chuck E. Cheese for my granddaughters. They love it. I love it.
Pamela P. -
It was very nice and friendly atmosphere we enjoyed it very Much
Danielle G. from Hacienda Heights
What do guests say about birthday parties here?
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We held our kid's 3-year-old birthday party here. The staff were friendly and helpful. The place was clean, the pizza tasted great, and there were plenty of games. All children had an amazing time. Highly recommend this spot for birthday parties!
Ge S. -
Clean facility, personable staff, timely food and birthday celebration set-up. A great experience for our birthday star (& parents!).
Kristi K. from Puente Hills -
The party was a success. The birthday girl was so happy and all of our guests said it was an awesome party. The party hosts were helpful and ran it smoothly.
Jaclyn G. from Hacienda Heights, CA
What do guests say about cleanliness and safety?
-
Cleanliness, service, room, and selling beer
Raymond D. from Rialto, CA -
Such a clean & fun environment for families!
Nancy V. from West Covina, CA
What do guests say about the pizza and food?
-
It was pretty well cleaned n I loved the pizza with alot pepperoni that's the pizza I love lots of games for the kids to play
Anita E. from 536 Lochmere Ave La Puente -
My grandson enjoyed his time playing all the games. I love the pizza and food.
Chau P. from Industry, CA
What do guests say about the games and arcade?
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Our kids love coming to Chuck E. Cheese to play games and eat pizza. This is one of their favorite pizza spots. Also appreciate the adult drinks they have there.
Stacie H. from California -
It was my First time visiting the facility with my grandson and he had a Great time too the point he didn't want to leave. He interacted with other kids and played on rides and games
Henry T. from Hacienda Heights
What do guests say about how welcoming it is for every kid?
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This place was clean and the staff there was wonderful, I use an electric wheelchair and this location was VERY roomy, plenty of space and an area with high tables where I fit perfectly to eat with my family and not be in the way.
Cynthia G. from Chino -
It was an amazing experience! My son is on the spectrum and they accommodated to him, no questions asked! They were patient and willing, very Proud moment
Jocelyn G. from La Puente, CA
What do guests say about visiting as a family?
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We love chuckee e cheese it's always a great place to spend with family and children always great atmosphere over all we love it
Diana V. from La Puente
What do parents say about how easy the trip is?
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Love it here best way to beat the heat and for our son to have a blast
Adel D. from California
What does a party at Chuck E. Cheese Puente Hills, CA cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $34.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $40.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
17585 Colima Rd, City of Industry, CA 91748 · (626) 217-0914
What’s at Chuck E. Cheese Puente Hills?
Chuck E. Cheese Puente Hills is easy to find — look for us near the main entrance.Inside there is the arcade with dozens of games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from schools nearby, and plenty who drive in from further out because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Puente Hills and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Puente Hills. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Puente Hills specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Puente Hills was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Puente Hills, or book a birthday party online in a few minutes.