What Guests Say About Chuck E. Cheese Naperville
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Naperville and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 1983, and these are the visits they wanted to tell us about.
What do guests say about this location?
25 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated October 2026
Guests have written 25 reviews about Chuck E. Cheese Naperville, IL, covering 9 subjects. The subjects they raise most often are the team (6 reviews), birthday parties (5 reviews) and cleanliness and safety (5 reviews). They were written between June 2026 and October 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Our team | 6 |
| Birthday parties | 5 |
| Clean and safe | 5 |
| More from our guests | 3 |
| Games and play | 2 |
| Family time | 1 |
| Welcoming every kid | 1 |
| Easy on parents | 1 |
| Value, passes and memberships | 1 |
What do guests say about the team?
-
There was an employee who came around making sure all the games worked, she was kind and even gave my kids a few more points when they were prize selecting
Andre B. from Naperville, IL -
Excellent staff, great environment for kids, and recieved timely service. At the end of the day staff made sure we walked out with a great experience
Sabeen H. from Naperville, IL -
Absolutely fantastic place! Staff were absolutely brilliant. Place was clean. Plenty to do. Can't speak highly enough of this location!
James P. from Manchester -
Staff were friendly and knowledgeable. Facility was clean and well maintained.
Jan W. -
The staffs were very friendly and cared about the place. They were always cleaning and making sure the place was tidy.
Benjie H. from Napervillle -
Staff was friendly and helpful! Made the whole experience so easy!!
Rabiya from Illinois
What do guests say about birthday parties here?
-
We had an amazing time at the party for our son! The party host took a lot of the stress off of us which helped as we chased the kids around. We were even impressed by the adult food - it's cone a long way since the 80's!!
Michelle A. from Naperville, IL -
It was my sons very first time going to Chuck E. Cheese and he has the time of his life! Running around everywhere and playing allll the games! I appreciated the fact that all these games were his size!! We are looking forward to our next visit!
Ruth M. from Naperville, IL -
Our party host was absolutely wonderful! They were so kind, organized, and attentive throughout the entire party. They made sure everything stayed on schedule, handled all the details, and were great with the kids. They helped make my daughter's birthday feel special and stress-free for our family. Thank you for making it such a fun and memorable celebration!
Jenna B. from Naperville, IL -
We had the best time and experience! Our host was amazing and everything ran smoothly and the kids had a blast. Plus it was very clean. We would host again! 🙂
Kiersten B. from Belvidere, IL -
It was a parent stress free experience. Great party host and accommodations' Most importantly birthday star has a blast!
Jess
What do guests say about cleanliness and safety?
-
All the games we're working fully operational. The place was very clean despite being full House. And there was no long waiting time even though there was a line. The check in and out was fast in easy. Very professional.
Travis C. from Boilingbrook -
We had a great time at Chuck E. Cheese! The place was clean, the games were fun, and most of the staff were good and helpful. My toddler especially loved the rides and play area, and it was a wonderful experience for our family. Thank you for making it such a fun outing—we'll definitely be back!
Sahana M. from Naperville -
I love the greeting, games were clean & environment! No lines for waiting!
Nancy B. from Oswego, IL -
Everyone was very helpful, nice and it was nice and clean. This was my first time coming to this one. We had a great time
Angelica G. from Machesney Park, IL -
The facility was exceptionally clean and well-organized, complemented by high-quality customer service.
Eric W. from Naperville
What else do guests say about this location?
-
The kids loved it and had a blast and loved the pizza and games
Crystal C. from Aurora, IL -
Clean, friendly team members, kids had a good time.
Christian P. from Naperville, IL -
It's a lovely spot with plenty of fun activities and tasty food.
Mariam A. from Naperville, IL
What do guests say about the games and arcade?
-
This place has the best game options and is always so clean!
Gabriela N. from Chicago, IL -
Great awesome games service and time Son was addicted to staying didn't want to leave Great entertainment
Faisal K. from Oswego
What do guests say about visiting as a family?
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Everyone in the house was able to have a good time kids and adults!
Kay J. from Aurora, IL
What do guests say about how welcoming it is for every kid?
-
I have kids on the spectrum and they always feel so safe there, the staff is very good and respected. And understands the safety of my kids. The management is always looking and keeps every kid safe.
Nish U. from Naperville
What do parents say about how easy the trip is?
-
This place is perfect for getting the kids active enough to get a good night sleep
Robert B. from Aurora
What do guests say about value, passes and memberships?
-
To hear my granddaughter say she had so much fun at Chuck E. Cheese is worth my gold membership
Ansa H. from Chicago
What does a party at Chuck E. Cheese Naperville, IL cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $32.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $38.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
506 South Route 59, Naperville, IL 60540 · (630) 369-2012
About Chuck E. Cheese Naperville, IL
- This location
- Open since 1983, last remodeled in 2024
- Games
- 78 games on the floor
- Find us
- State Route 59 & Aurora Avenue, in Naper West Plaza
- Parking
- The Chuck E. Cheese is located in a large strip mall with ample surface parking shared with other retailers.
- Area
- DuPage County
- Schools nearby
- Indian Prairie School District 204
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar
What’s at Chuck E. Cheese Naperville?
Chuck E. Cheese Naperville is easy to find — look for us near Hollywood Palms Cinema.Inside there is the arcade with 78 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Indian Prairie School District 204, and plenty who drive in from Chicago because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Naperville and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Naperville. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Naperville specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Naperville was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Naperville, or book a birthday party online in a few minutes.