Chuck E. Cheese characters and a chef celebrate a kids’ birthday with cake, balloons, confetti, pizza and arcade games nearby.

OUR COMMITMENT TO ACCESSIBILITY

Equal Access for Every Guest

CEC Entertainment (CEC) is committed to providing its guests with a great online experience. As part of these efforts, CEC is dedicated to offering a quality online experience at its website www.chuckecheese.com (the “Website”) to guests with disabilities that is full and equal to that provided to fans without disabilities.

Our Accessibility Standards

CEC has committed to the Website being designed, developed, and operated in substantial conformance with generally recognized and accepted guidelines and/or standards for website accessibility (the “Standards”). Furthermore, our Website will continue to be assessed on a recurring basis from both an engineering and user-experience perspective, including the use of assistive technology such as screen readers.

Accessibility Concerns & the ADA

In the event you believe that any feature of, or any means of accessing, the Website constitutes a violation of the accessibility requirements of the Americans with Disabilities Act (ADA) or any other Disability Laws because you cannot effectively use any feature, function, or element of the Website, you hereby agree to follow the resolution process below.

Resolution Process

  1. Provide written notice to CEC detailing the claimed violation(s).
  2. Allow CEC ninety (90) calendar days after such notice is received to cure such alleged violation(s).
  3. Following the 90-day cure period, engage in good-faith meet-and-confer discussions with CEC for a period of at least thirty (30) calendar days in an effort to resolve any remaining dispute regarding the claimed violation(s).

Questions or Feedback?

Our efforts to improve accessibility are ongoing. If you have specific questions, feedback, or concerns about the accessibility of any particular web page on www.chuckecheese.com, we want to hear from you.

If you encounter an accessibility issue, please include the specific web page URL in your email and we will make all reasonable efforts to address your concerns promptly.

Email Guest Relations