What Guests Say About Chuck E. Cheese Medford

We had another absolutely wonderful visit to Chuck E. Cheese last Thursday! Every time we come here, the staff goes above and beyond to make the experience special, and this visit was no exception. One of the things we really appreciate is how consistently clean and well taken care of everything is. The staff is always friendly, attentive, and willing to help with anything we need. The food is consistently good, and they make sure we have all the sauces, napkins, and extras we might need without us having to track someone down. Chuck E. Cheese also comes out and interacts with the kids, which always makes the visit feel extra fun and exciting for them. This last visit had a few little moments that really stood out. One of the staff members suggested that we add ice cream to our chocolate chip cookie, and it ended up being such a great recommendation! The warm cookie with the ice cream was delicious, and the kids and the rest of the family absolutely loved it. It was such a simple suggestion, but it made dessert feel extra special. I was also really impressed with how kind and patient the staff was with our little two-year-old at the prize counter. She was pointing at different prizes and, being only two, we weren't always sure which one she actually wanted. The staff never made us feel rushed. They took their time, helped us figure out what she was pointing to, and made sure she was able to choose something she was happy with. That kind of patience and kindness really means a lot when you have a little one. It's those extra touches that keep us coming back. The staff genuinely seems to care about making sure the kids are having fun and that the whole family has a good experience. We always leave feeling well taken care of. Thank you to the entire team for another amazing visit and for consistently going above and beyond for our family. We truly appreciate all the little things you do to make every visit feel special!

It's hard to point to just one thing they did because it wasn't about a single moment—it was about how they made us feel from the very beginning. They created such a warm, welcoming, and genuinely caring atmosphere that my family and I felt like we truly mattered. We never felt like just another customer. They treated us with kindness, compassion, and respect, making us feel valued every step of the way. That kind of genuine care is rare, and it's something we'll never forget. We're so grateful for the experience they gave us.

It was clean the moment we walked in and exceptional customer service by a certain employee can't remember her name wish I could because she is very kind and helpful! Seemed wasnt to busy which was nice.

The staff was friendly and helpful. The food was hot and yummy. The staff also offered ranch and marinara for the platters. The staff asked if there was anything else they could do. The place was clean and tidy.

The Staff was enthusiastic and engaging. My 5 year old grandson HAD A BLAST! And the rest of us enjoyed ourselves, making lots of memories and taking lots of pictures. The food quality surprised me - much better selection than I expected. No complaints.

Staff were so great to my son. Went above and beyond to celebrate with him.

The people greeted us when we came in. It was kind of a quieter day so you didn't really have to wait for any of the games. As always we had a great time. The place was clean and the food was good. The staff is always friendly, helpful making sure that everything goes well.

Every time I visit my grandson this is the first place I like to take him! It's very affordable. He always has so much fun playing the games. Chuck E. Cheese comes out and interacts and dances with him. Pizza is great and the overall experience is super fun! Highly recommend.

Chuck E Cheese is our favorite outing for a fun family lunch, play date or just quick stop! The fun pass is a great value and my kids always look forward to dancing with Chuck!

Service, cleanliness, friendly staff, safe experience with children and the prices were great for an afternoon with grandkids! And the adults like the pizza and wings too! The kids love the cheese pizza and the dots dessert!

Loved everything about Chucky cheese in Medford. THANK You we had 5 kids and a senior and a grandma and 2 young adults and we all HAD FUN THX YOU CHUCKY

It was mine and my family's first trip to Chuck E. Cheese, even my boyfriend and I were new to it. I had low expectations because of other people's stories and experiences. I had the best time, we took my nephews as well and all 4 kids had a great time, the food was great, customer service was amazing, they went above and beyond for us and were so kind. It's been 4 days and the kids are all asking when we can go back and we definitely will be going back again.

The manager and host of our party were fabulous! They kept us updated on the progress of the party and made sure we were having a great time. You can tell the manager really cares about the experience. We will continue to have our parties here.

Great games, Great food, great customer service and my daughter loved the play place.

The staff was amazing and the restaurant was clean!!!