What Guests Say About Chuck E. Cheese Concord
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Concord and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 2001, and these are the visits they wanted to tell us about.
What do guests say about this location?
24 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 24 reviews about Chuck E. Cheese Concord, NC, covering 7 subjects. The subjects they raise most often are the team (6 reviews), cleanliness and safety (5 reviews) and visiting as a family (5 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Our team | 6 |
| Clean and safe | 5 |
| Family time | 5 |
| More from our guests | 3 |
| Birthday parties | 2 |
| Welcoming every kid | 2 |
| Value, passes and memberships | 1 |
What do guests say about the team?
-
From the time my family and I walked in the entrance, we were greeted with warmth(smiling and greeted by staff), the salad bar was refreshing and delicious. We also enjoyed the cheese sticks and brookie. My daughter had a blast in the play area. Overall, great experience!
Destinee W. from Charlotte -
We went in just to play games. I decided to get the summer pass. The process was easy and everyone was friendly. When it came to the food. There was a mistake with the coupon and the manager was so kind and friendly. She went above and beyond to fix the issue. The whole experience was the best I have ever had there. We will be back soon.
Annette P. from Kannapolis, NC -
The employees were helpful and friendly, the woman checking us in took the time to explain all our options and what the best value would be for our family. The facility was clean and well maintained, while we were there we constantly saw employees wiping things down and cleaning.
Kimberly K. from Albemarle, NC -
Manger And Host was Amazing..they made my daughter feel like a superstar.
Ashley D. from Mooresville, NC -
Staff very respectful it was easy to order
Summer C. from Cleveland, NC -
Everyone was friendly and helpful. It was very clean nice and cool and we had a blast.
Lynn T. from Kannapolis, NC
What do guests say about cleanliness and safety?
-
This location is always clean. Best time to go is during the wk to avoid large crowds. My children love the indoor playground and bounce house.
Sha B. from Huntersville, NC -
The staff were wonderful, there were staff continually cleaning which made for a nice atmosphere.
Kimberly K. from Albemarle, NC -
Great customer service. Very clean inside, bathrooms clean. High recommended for families with kids, a lot of space for kids to run around and get tired
Tk R. from Charlotte, NC -
The building was clean and the staff was very friendly, and all the games were up and working. I'll definitely be visiting Chuck E. Cheese often.
Jae M. -
It was fun for the kids and safe not crowded
Sireana A. from Charlotte, NC
What do guests say about visiting as a family?
-
Chuck E. Cheese has something for all ages, which I truly appreciate. Not only do my grandchildren get to have a great time, but I do too! There's plenty of fun for everyone, and by the time we leave, we're all happy, satisfied, and definitely ready for some rest. It's a great place for making memories together as a family."
Latasha S. from Charlotte -
My granddaughter loved it and it was an easy, cool, fun place for me to take her. Staff were excellent. They worked hard though and covered multiple functions.
Maxine H. from Concord, NC -
My daughters which is 16 and 5 alongside my 3 year old niece all had fun. There is something to do for each age group including myself
Dorothy L. from Charlotte, NC -
We got there early so not crowded. ;). We took our youngest grandbaby for the first time and he really enjoyed it.
Randy G. from Charlotte, NC -
This was my grandkids first visit and they had so much fun
Angie B. from Pilot Mountain, NC
What else do guests say about this location?
-
Kids enjoyed themselves, food was good. Great atmosphere.
Ashley F. from Concord, NC -
Enjoyed the games & snacks. Just a good place to have some fun. When its hot or cold outside.
Jeanne M. from Alvemarle, NC -
Great experience! Kids had a wonderful time and the adults just as much! Pizza was great and just an altogether great time!!
Ashton F.
What do guests say about birthday parties here?
-
It was a wonderful experience! I hosted a birthday party there, and it was very affordable. I would definitely recommend it.
Jyo V. -
Everything was set up for the party when my husband arrived early. The children had fun and the adults enjoyed time together.
Teresa M. from Charlotte, NC
What do guests say about how welcoming it is for every kid?
-
This was the first time I've ever had a party like this for my daughter because she's autistic she has a lot of sensory from loud rooms and crowds and I feel like her needs were met and I appreciate the staff for being patient with us
Jasrae B. from Charlotte, NC -
Clean bathrooms! Friendly and helpful staff. I have a child with special needs and we felt very comfortable and welcoming. No one gave my child bad looks and the staff was amazing
Conny H. from Concord, NC
What do guests say about value, passes and memberships?
-
Great value!! We were able to experience everything my nephew wanted to do for a great price! The food was great too!!
Aerial B. from Charlotte, NC
What does a party at Chuck E. Cheese Concord, NC cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $31.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $37.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
7970 Lyles Lane NW, Concord, NC 28027 · (929) 989-3284
About Chuck E. Cheese Concord, NC
- This location
- Open since 2001, last remodeled in 2023
- Games
- 63 games on the floor
- Find us
- Interstate 85, near Concord Mills Mall
- Parking
- The Chuck E. Cheese at 7970 Lyles Lane NW has a dedicated parking lot with 153 spaces.
- Area
- Concord Mills, Cabarrus County
- Schools nearby
- Cabarrus County Schools
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar, Sensory Sensitive Sundays
What’s at Chuck E. Cheese Concord?
Chuck E. Cheese Concord is easy to find — look for us near Concord Mills Mall.Inside there is the arcade with 63 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Cabarrus County Schools, and plenty who drive in from Charlotte because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Concord and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Concord. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Concord specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Concord was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Concord, or book a birthday party online in a few minutes.