What Guests Say About Chuck E. Cheese Gun Hill
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Gun Hill and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 2003, and these are the visits they wanted to tell us about.
What do guests say about this location?
18 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 18 reviews about Chuck E. Cheese Gun Hill, NY, covering 4 subjects. The subjects they raise most often are the team (10 reviews), birthday parties (3 reviews) and cleanliness and safety (3 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Our team | 10 |
| Birthday parties | 3 |
| Clean and safe | 3 |
| More from our guests | 2 |
What do guests say about the team?
-
I lost my phone they held it for hours they were professional everyone had smiles on their faces which is rare in these type of environments these days
Ed W. from Bronx -
We had such a wonderful experience at Chuck E. Cheese! From the moment we walked in, the staff was welcoming, friendly, and made sure everything went smoothly. The facility was clean, the games were fun! Our kids had an amazing time playing games, winning prizes, and meeting Chuck E. himself. The atmosphere was full of energy and laughter, making it a memorable day for the whole family!! Thank you to the entire team for providing outstanding customer service and creating such a fun, safe, and enjoyable environment. We can't wait to come back for another visit!
Aracely C. from Bronx -
They were very accommodating and fast with the service. I ask for candles because i forgot to bring some and they didn't even hesitate
Vanique N. -
The staff was so professional so nice so diligent everything went so smoothly that it didn't even feel like I had to do anything whatsoever
Milagros E. from Bronx, NY -
The staff are such kind people and they always makes sure you get exactly what you want.
Kenya D. from Bronx, NY -
The host was amazing, the facilities were very clean and the games were in working order
K M. from Bronx, NY -
The staff was very professional and polite and my grand daughter had a great time.
Derrick B. from Bronx, NY -
The cashiers were pretty fast and friendly. The place was cool perfect for a hot day.
Araceli A. from Bronx, NY -
Great customer service, friendly staff, space is clean and organize, great experience.
Cruz C. from Brooklyn, NY -
The staff seems to enjoy their jobs. They're always so helpful and cheerful.
Crystal C. from Bronx
What do guests say about birthday parties here?
-
My child celebration was great and organized. Kids enjoyed every second. The team was very helpful and I appreciate the check in to ensure the party ran on time.
Silvia M. from Bronx, NY -
The host was super helpful making sure everything was perfect for my son's birthday party! Super friendly and very helpful!
Tiffanie V. from Bronx, NY -
Staff go above and beyond to make sure your child birthday is amazing
Jasmine C.
What do guests say about cleanliness and safety?
-
It was very clean inside. The staff was very friendly and helpful. The food was Delicious and Cooked to Perfection
Chimain J. from Bronx, NY -
The place was cool and clean. The person who greeted us at the entrance was very friendly and energetic.
Araceli A. from Bronx, NY -
Place is very clean and all machines function properly
Jorge T. from Wakefield
What else do guests say about this location?
-
The Joy My Grandson Displays from The Front Door Of Chuck E. Cheese til We Leavea let's me know he's having a World of Fun
Craig S. from Bronx -
My kids had a ball. There was so much to do. And the staff was excellent
Stacey S. from Bronx
What does a party at Chuck E. Cheese Gun Hill, NY cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $34.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $40.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
1816 Gun Hill Rd., Bronx, NY 10469 · (718) 671-2240
About Chuck E. Cheese Gun Hill, NY
- This location
- Open since 2003, last remodeled in 2023
- Games
- 83 games on the floor
- Find us
- Eastchester Road, in Gun Hill Commons
- Parking
- The Chuck E. Cheese is an outparcel to a Home Depot, suggesting a shared surface parking lot. Other nearby businesses in Gun Hill Commons also utilize this parking area.
- Area
- East Bronx, Bronx County
- Schools nearby
- New York City Department of Education
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar, Sensory Sensitive Sundays
What’s at Chuck E. Cheese Gun Hill?
Chuck E. Cheese Gun Hill is easy to find — look for us near The Mall at Bay Plaza.Inside there is the arcade with 83 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from New York City Department of Education, and plenty who drive in from New York because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Gun Hill and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Gun Hill. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Gun Hill specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Gun Hill was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Gun Hill, or book a birthday party online in a few minutes.