Real reviews from real families, in their own words.
Families have been coming here since 2003, and these are the visits they wanted to tell us about.
30 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 30 reviews about Chuck E. Cheese San Bernardino, CA, covering 10 subjects. The subjects they raise most often are cleanliness and safety (6 reviews), the team (6 reviews) and their visit generally (5 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Clean and safe | 6 |
| Our team | 6 |
| More from our guests | 5 |
| Family time | 4 |
| Birthday parties | 2 |
| Meeting Chuck E. | 2 |
| Value, passes and memberships | 2 |
| Games and play | 1 |
| Welcoming every kid | 1 |
| Coming back after years | 1 |
To start, the staff was exceptional, and the entire establishment was impeccably clean. Our food was prepared promptly and exceeded expectations in both quality and taste. My kids had an absolute blast and thoroughly enjoyed the variety of games and activities available. All of the games also appeared to be fully operational, as I did not notice any that were out of service. Overall, the experience was seamless, enjoyable, and well-maintained from start to finish, making it a great place for the whole family to have fun.
The crew is always polite and respectful. Restaurant always clean and restroom are too.
We love visiting this Chuck E Cheese it's always clean and the staff is very helpful!
Loved the coupon offered online, food came out fast and clean environment.
Great staff, machines are fun. VERY clean. Food good
Quick wait for the pizza Clean salad bar Clean tables
Our party host was an absolute dream! She was so helpful and thought of everything. She was as ease to find at all times and I never had to ask for a thing. She made the whole experience so easy and made she that our son felt special every step of the way!
The workers went above and beyond to keep things moving, Lways trying to keep an eye on everything. They were super busy, but they tried their best to gather all the kids to celebrate their birthday. They were constantly cleaning trying to keep things easy on their load.
Staff was incredible. Pizza was great, beer was cold, kids loved it.
The employees were very helpful and the food came out in a timely manner. Also the establishment was very clean
All staff is friendly and food was ready at a good time.
Kids had so much fun and customer service amazing
Chuck E Cheese has returned to its roots in terms of entertainment provided. Many more entertaining games are available. Overall quality of services have improved since the last 2 years. The pizza and salad are as delicious as ever.
My kids and I love coming here. It's always so fun. The pizza is yummy and we always love dancing with Chuck E.!
Had a great time at Chuck E. Cheese. Food was delicious and the kids had a blast playing all the games. Will be coming back more often.
My kids loved it and I didn't have any problems
I recommend chuck cheese to everyone is a good place for the kids to have fun. It is also affordable.
We had such a great time at Chuck E. Cheese yesterday! I took my youngest, and he had an absolute blast. The whole place was clean and welcoming, the food was delicious, and the atmosphere was fun and enjoyable. It was so nice to see him having such a great time and making memories. We'll definitely be back!
The place was clean and employees were knowledgeable. The first time taking my three and two year-old grandsons. We went when they opened at 10 AM. It wasn't crowded. It was clean. Both of the boys had a great time. We will be going back.
My child loves it and always has a great time. That's what makes me happy.
I love Chucky cheese. Great experience fun for the kids. They always love it
it was the best time my kid had a birthday party
Had a good time at Chuck E. Cheese during our child's birthday party.
Had the best mommy and son date at Chuck E. Cheese yesterday! Watching my son laugh and have fun reminded me that quality time is the greatest gift we can give our kids. It truly made his whole night when Chuck E. came over while he didn't want to leave the game area and started playing one of the games with him. He was so happy when we left and couldn't stop talking about it all the way home.
It was clean and the staff was nice. My granddaughter loves Chuck E Cheese and he came out to dance twice within the 3 hrs we were there, which was great. Oh, and he was so good with the children
I enjoy coming to Chuck E. Cheese because it helps me bond with my children, get out of the house, and not have to think about adulthood 100% of the time. The memberships are my favorite part because I can come to play, even on a rainy day if I just want to get out the house and can't go to a park. These things matter to me as a stay at home single mom so thank you.
I have 4 kids and we pay for the gold pass. This is definitely a great deal where my kids can have fun daily at a really good price. We have enjoyed Sharing our love for Chuck E Cheese with friends and now they have gotten passes. We now regularly meet up in the middle of the week to bring our kids to have fun and eat lunch. It is very clean and the employees are amazing!!
When we went was not too packed, was easy for my son to play the games he wanted without a wait.
We have the time of our life. My granddaughter is autistic, and she played her heart out. She enjoyed every moment she cried when it was time to leave had to buy our ice cream. I recommend you take your grandchildren. They'll have lots of fun
I remember going as a child and I love that my daughter gets to experience it too.
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $34.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $40.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
777 E. Hospitality Lane, San Bernardino, CA 92408 · (909) 890-1113

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