Real reviews from real families, in their own words.
Families have been coming here since we opened, and these are the visits they wanted to tell us about.
55 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 55 reviews about Chuck E. Cheese locations across the country, covering 14 subjects. The subjects they raise most often are birthday parties (4 reviews), meeting Chuck E. (4 reviews) and cleanliness and safety (4 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Birthday parties | 4 |
| Meeting Chuck E. | 4 |
| Clean and safe | 4 |
| Family time | 4 |
| Food | 4 |
| Games and play | 4 |
| More from our guests | 4 |
| Welcoming every kid | 4 |
| Why this location | 4 |
| Coming back after years | 4 |
| Easy on parents | 4 |
| Our team | 4 |
| Value, passes and memberships | 4 |
| Prizes | 3 |
My grandson had his 3rd birthday party at Chuck-E-Cheese. Everyone who attended had a blast. We could not get the kids to stop laying to sing happy birthday because they were having so much fun. Even the birthday boy had so much fun that we had to pry him off of the games just to interact with Chuck-E and blow out the candles. Such a memorable experience.
I have been raising children for 17 years. This was my first time booking a party. It was extra special cuz my girl was 6 now she's 7. The set up was good. It was easy and affordable to add kids that surprised us and showed up. We had a blend of family that doesn't always get along. We had plenty of room for everyone to space out and avoid drama. I will be back for a party.
My daughter had a blast, we were there for almost 6 hours it was during the week and slow, which is really nice and why we stayed for so long. The AC was perfect it was nice and cool inside. My daughter was not bored, she loved the trampoline and honestly could've stayed there until they closed. The staff is great and friendly.
Thank you for keeping the dream of childhood fun alive. My 5 year old daughter thoroughly enjoyed her first visit for her Birthday! From a Birthday Sticker on entry, full acess to the arcade games and jump zone, dancing and singing with Chuck E., making a new friend, unicorn churros!!, she was raving on the way home. Thanks for constantly cleaning, thank you for constantly watching who comes in and out, thank you for giving my daughter a safe and fun place to escape our daily grind. My wife is disabled and our life has been tough to keep the stress and trauma out of my daughters daily life...Places like Chuck E. Cheese mean the world to us as millennials that grew up with the pizza arcade concept- to see it alive and well is truly tear jerking!! Thank you all (at the store) for what you do, my wife and I are also service background so to see the attention to cleanliness and service is a real comfort.
The animatronics were in great shape and were amazing to watch. My 13 year old son sat and watched them for 4 hours straight. He got so inspired by watching them that the next day he was building his own using pvc pipes, cardboard and tape. My 9 year old daughter loved the Animatronics as well and was singing along with them. She also loved the bounce house. Probably the most exercise she got all summer! Her and I bought the 60 minutes of game time, which I felt was a fair price. I hadn't played games in a very long time and I had so much fun. The nerf gun video game was a blast. My daughter was happy with the prizes she got to pick when we turned in our points. The staff was very friendly. The female bathroom was clean. The whole facility was clean. There was a birthday party going on next to us and when Chuck E Cheese came out he was very energetic and super fun. The pizza and pizookie was delicious as well as the cheesy bread. We were excited to purchase some Chuck E Cheese stuffies and keychains. Overall wonderful experience and well worth the one hour plus drive from Livonia, Michigan.
We saw Chuck E. Cheese each hour we were there, they knew the moves, and the second time when only my niece was out there, Chuck e still gave it their all until more kids joined. One car activity was being repaired, and we got to have a great talk about how many workers here help keep us safe and working smoothly. The counter attendants are starting to recognize us, and are always kind and courteous and doing the most to help ensure everyone is having a good time. Chuck E Cheese is a weekly tradition I am quickly looking forward to, and is helping make this summer a blast.
Our five year old has recently gotten into Five Nights at Freddy's (a franchise about haunted animatronics). He was SO excited to hear that there was a pizzeria nearby that still has animatronics. We appreciate you guys keeping that spirit alive and absolutely making his day! He was able to sit right up front in a pizzeria, eat his favorite food (pizza), and watch some real-life animatronics dance and sing songs. He also got to hug Chuck-E, who was like a celebrity to him. We bought a plush Chuck-E to take home, and that mouse has gone everywhere with us since 🙂
This was my daughter's first time. She saw a commercial and really wanted to go, and especially wanted to meet the mascot, which she did. She got a great big hug and it made her so happy.. I loved the 1 hour card that allowed her to play games and I found all the workers very helpful and friendly. My daughter loved it so much she can't stop talking about it and wants to go back asap! Says she wants to marry Chuck E
My mom and I had entered at different times because my daughter was still eating so my mom had stayed with her outside. My daughter suddenly had to use the bathroom and my mom rushed her in leaving the food behind. When I went to look for them, we were a little stressed and frazzled, but they wouldn't let my mom go out without my daughter since I didn't have the matching tattoo, so I went out with my son instead to get the food. My attitude may have been frazzled/overwhelmed, but knowing that they genuinely care about my kids' safety means the world to me.
We had a great experience at Chuck E. Cheese. There was a really good variety of games for different ages, and even though it was busy, the lines stayed short enough that the kids could keep playing instead of spending half the time waiting. The whole place was noticeably clean and well maintained, which makes a huge difference at a kids' venue. I also really appreciated the atmosphere. The music and TVs were at exactly the right volume—lively enough to make it feel fun, but not so loud that it became overwhelming or impossible to have a conversation. That balance is surprisingly hard to get right in a place like this. Overall, it felt energetic without being chaotic, and we had a genuinely enjoyable visit.
All the Chuck w cheeses I have been to in the last 20 years were all run down, nasty, half the games don't work, the staff don't want to be there but this is the first time I actually felt like I'd want to bring my son back instead of hoping he didn't want to come back. As a parent we care more about how clean a place is and how the staff treat us, kids don't notice that stuff as much. So it felt like a place I was happy to pay for what we got.
Because we come here almost weekly. The staff has learned to recognize me in my child. On this day. I came in with the group of friends and later, my sister joined us to take my child home upon trying to exit. The staff stopped her because they didn't recognize her with my son. We laughed at the whole incident, but I do appreciate them actually checking at the exit to make sure each kid is going home with the correct adult.
Staff was super accommodating and friendly. My grandbabe made a new friend the same age as her and their connection was quite magical. Both me and the grandma of the other child were so surprised to see them connecting as if they had known each other their whole lives. The photo booths, ball machine, trampolines, slides and climbing course and video car race games were like a mini- carnival for them to explore freely but safely while we watched their sweet connection unfold. Thank you, Chuck E. Cheese, for the perfect playground for new friendship to bloom.
My 2yr old granddaughter had a ball! My baby ran, jumped, danced, played & ate until I thought she was gonna bust! (LoL) I live 7mins from Chuck E Cheese & I don't think we made it out the parking lot before my baby was snoring...out like a light! All in All a good time was had!
I recently visited Chuck E. Cheese with my family and had a great experience. The staff was friendly, patient, and quick to help with any questions, which made the visit smooth and enjoyable. The facility was clean and well-maintained, including the restrooms. The food was served quickly and tasted fresh, and all the games were in working order. There was also a wide variety of games suitable for children of all ages. Even the adults enjoyed playing the games alongside the kids. My toddler especially loves coming here with friends—she has been visiting Chuck E. Cheese since she was 12 months old. It's always a fun, family-friendly outing we look forward to.
Last weekend, I took my two sons to Chuck E. Cheese, and we had such an amazing time! From the moment we walked in, the atmosphere was fun, welcoming, and full of excitement. The games kept both of my boys entertained for hours, and they loved earning tickets to pick out prizes. The food was fresh and delicious, and the staff was friendly, patient, and helpful throughout our visit. Everything was clean and well-maintained, which made the experience even more enjoyable as a parent. Seeing the smiles and laughter on my sons' faces made the trip absolutely worth it. We created wonderful memories together, and they haven't stopped talking about it since. Thank you, Chuck E. Cheese, for providing a place where families can truly have fun together. We can't wait to come back!
Being pregnant has made me appreciate the little moments even more, and our trip to Chuck E. Cheese was one I'll never forget. From the moment we walked in, the atmosphere was full of fun, laughter, and excitement. Watching everyone enjoy themselves made the day so special. One of the biggest surprises was the food! I can honestly say the pepperoni pizza was some of the best I've ever had. It was hot, fresh, perfectly cheesy, and packed with flavor. It definitely exceeded my expectations. Overall, the experience was amazing. Between the games, the family-friendly environment, and the delicious pizza, we had such a wonderful time. It was the perfect outing during my pregnancy, and I'm so glad we went. I can't wait to come back and make even more great memories!
We hadn't been to Chuck E. Cheese since we were kids, this was our first time getting to take our two kids(one 4 year old and a 7 month old). They both had an absolute blast and we all(except the four year old-he can't have dairy yet) absolutely loved the cheese pizza! Plus, it was made and brought out super fast. We will definitely come back, especially to this location. Every single employee was soo kind and helpful. Yumm!!
Was my first time there it was Great Experience food was served very Fast. Most places I have gone it take more than an hour but at this Chuck E. Cheese was 35 minutes my four pizzas were ready for my guests Thank you so much for the Wonderful Experience with Familia and Friends!
The salad bar looked so fresh and yummy! Wish I would've gotten it! The pizza came out so hot and delicious and the taste was amazing. I enjoyed having unlimited refills and the employees were patient and kind. I had an amazing experience and will be coming back. Thank you!
My kids get so excited every time we go to Chuck E. Cheese. They running around with happiest energy. They love checking out the prize counter to see what's new, and nothing makes them happier than watching their tickets add up as they play. Seeing their faces light up with every game win and every new prize they discover has made Chuck E. Cheese one of our favorite places to spend time together.
My kids and I visited for the first time and I can almost guarantee that they will remember the visit for the rest of their lives. They jumped on the trampoline, went down the slide, played arcade games, and danced with the Chuck E. Cheese mascot. What more could I ask for on our first visit? It was magical for them.
We went as an impromptu visit on the way home from the gym and found so many deals available on the app. We thought we'd spend only 30 minutes playing games but ended up staying for nearly 3 hours to eat Pizza and let my kid run it out in the trampoline play zone. We always have a great time here.
My toddler had been asking to visit after seeing many commercials for Chuck E Cheese! Needless to say her first visit was a huge success and she's already asking to return! My kid loved all the games and love the variety there was. She was so thrilled that she was able to win a Chuck E plush, bracelet and sticker with her tickets! From my standpoint, I was impressed with how very clean and well maintained the game area and bathrooms were. I will definitely bring my kiddos back before summer is over!
My experience at Chuck E. Cheese was amazing! I went with my goddaughters for a special homeschool day, and we had such a great time. We went on a Tuesday morning and arrived right when they opened at 11:00 a.m., so there were hardly any people there. It was perfect for the girls because they were able to enjoy themselves without it being crowded. The location was very clean, and the staff was friendly and helpful. The cashier explained the reusable fountain cup to us and let us know that it could be brought back and used on future visits. My cousin ended up buying one for the girls since they live close by and will definitely be able to come back. I hadn't been to Chuck E. Cheese in YEARS, so I was especially excited to see if the supreme pizza still tasted the way I remembered it, and it absolutely did! That definitely brought back some memories. I also loved seeing all the updates they've made over the years. The new high-tech screens, interactive dance floor for the kids, and Kidz Bop music were really cool. The girls had a great time, and so did I! Overall, we had a wonderful experience, and I'm already looking forward to visiting my family again and taking the girls back. Maybe next time we'll try the trampoline area since that wasn't included with the homeschool deal. Such a fun day with my goddaughters!
We come to Chuck E. Cheese for good clean family fun, to celebrate achievements, and to rack up tickets so we can leave with fun games, stuffies and other prizes. The games are always working. The pizza is always hot and the beverages are always flowing at this location!
Staff was attentive and welcoming, the facility was clean, and the kids and adults had a great time. Oh, yea...and I scored 64 points on the basketball game and wow'ed my whole family. That alone was worth it. Still got it. 😉
My baby boy had sooooo much fun and didn't even get any tokens. He's 1 and just ran around, went crazy for chuck e, and ate some good food. I want to go back every weekend lol
We visited first thing in the morning, and it was the perfect experience! My 10-year-old son has autism, and Chuck E. Cheese is one of his absolute favorite places. He has been working so hard on sitting through haircuts, so we surprised him with a trip afterward as a reward. When Chuck E. came out and stopped to dance with him, it absolutely made his whole day. Seeing the smile on his face was priceless, and it's a memory we'll never forget. The staff was so kind and welcoming, and you could tell they genuinely cared about making the experience special. The restaurant was incredibly clean, and everything looked brand new. It was a wonderful visit from start to finish, and we'll definitely be back. Thank you for making such a special day even more memorable for our family!
As a parent of a child with Autism, I wanted to express my sincere gratitude to the staff at Chuck E. Cheese for making our visit such a wonderful experience. Everyone was kind and patient, but I especially want to recognize the individual dressed as Chuck E. Cheese. They interacted with my son with such gentleness, understanding, and patience, making him feel comfortable and included. The most memorable part to us was even jumping in the trampoline zone with my son. Moments like these mean more than words can express. Seeing my son able to enjoy himself in a welcoming environment was incredibly special to our family. Thank you for the compassion you showed and for helping create a memory we won't forget.
As a parent of a child with autism, I truly appreciate having a place where my family always feels welcomed and accepted. Every visit to Chuck E. Cheese is filled with laughter, fun, and precious family memories. More importantly, I've seen my son grow in so many ways. Through play, he has improved his occupational therapy skills, gained confidence, and learned to interact with other children in a safe and enjoyable environment. What may seem like just a playground to others has become a place where he learns, develops, and thrives. Thank you, Chuck E. Cheese, for creating an environment where children of all abilities can have fun, make memories, and simply be themselves. We are truly grateful for everything your team does to make families like ours feel welcome.
Our weekly visits to Chuck E. Cheese have become so much more than a fun outing—they've become an important part of our family's routine. As a mother of a young son with ADHD, finding positive, engaging environments where he can safely burn energy, practice social skills, and simply enjoy being a kid can be challenging. Chuck E. Cheese has become one of his greatest reward incentives. He knows that when he works hard, follows directions, and reaches his goals throughout the week, our special trip is something he can look forward to. That motivation has encouraged positive behavior, responsibility, and perseverance. Beyond being a reward, Chuck E. Cheese provides an incredible opportunity for him to socialize with other children in a welcoming, exciting environment. Through play, he continues to build confidence, interact with peers, practice taking turns, and develop important social skills without even realizing he's learning. As his mom, these visits are equally meaningful. Caring for a child with ADHD can be demanding, and our weekly outings provide a much-needed form of respite. Watching him laugh, explore, and connect with other children gives me the opportunity to breathe, recharge, and simply enjoy seeing him thrive. There is something incredibly comforting about knowing there is a place where he feels accepted, happy, and free to be himself. Chuck E. Cheese has become more than an entertainment venue for our family—it has become a place that supports our son's growth while creating lasting memories together. We are grateful for the joy, encouragement, and sense of community it has brought into our lives, and we look forward to continuing this special tradition each week.
Living in Denton, there are not very many indoor playgrounds to choose from so we go to Chuck E. Cheese quite often being that I have a three year-old and it gets too hot to play outside in the summer. I like that it only is a little over $10 to get her into the trampoline adventure zone and she burns a ton of energy off and then when she feels like it, we'll play a few games and we eat lunch as well since the pizza is very good. It's always consistent. It's always clean. The staff is always very friendly and helpful. We probably visit the Denton Chuck E. Cheese at least four times a month.
CEC is a Friday night tradition at this point. If the kids have a great week at school we are going to cec with a friend or two. Sometimes the line to get in is long but that just means the kids will meet new friends and will want to stay until closing time.
We don't have a Chuck E. Cheese around us. EVERYTIME we visit Ohio we have to stop in and go there. The closest Chuck E. Cheese is 1.5 hour late away from us. This one is 3 hours away and we still come to this one. 3 or 4 times in the past 6 months
Everything was just as expected, my kids had a great time and the food was delicious. Of all the Chuck E Cheese's I've been to, this is my absolute favorite one because the location is excellent and parking is never an issue. The bathrooms are always clean and they are prompt to clear tables for new visitors. The games are usually functional and the food is always good, my kids love to eat there and it's hard to get them to eat anything!
Taking my grandkids to Chuck E. Cheese was more than just a fun day—it was a trip back in time. Watching them laugh and play reminded me of bringing my own kids years ago. Now that the house is quieter and the years have passed, it brought back memories of my parents, my siblings, collecting tokens, and watching the animatronic robots with wide-eyed excitement. It's comforting to know that while life changes, some experiences still have the same magic. Thank you, Chuck E. Cheese, for creating memories that span generations.
The restaurant, games and even bathrooms were clean. Almost all of the games worked, good prizes were attainable and the staff were lovely. Chuck E Cheese has been a staple of fun and excitement since I was my childrens ages. I still find myself excited to go to Chuck E Cheese all these years later and getting to see the excitement and joy on the faces of my kids. I still actually remember one of my favorite prizes from Chuck E Cheese that I got when I was maybe 8 or 9 years old. It was a little hard rubber/plastic figurine of Chuck E Cheese. I loved that toy. Keep doing what you all are doing. You help build wonderful memories for kids everywhere you are located.
We love Chuck E. Cheese from the games, to my kids getting to dance with Chuck E., to the food. The addition of the play place with slides and trampolines adds more fun! It's always been my favorite place. I celebrated my 18th at the Chino Location and my 30th was all Chuck E theme. Now I get to pass on that love to my babies. We love being there! We have tons of pictures from the Photo Booth going as far back as 2016. I hope to one day make them into a book for my babies. Chuck E. Cheese will always be our happy place.
I wanted to have this party for my boys 3rd birthday because it was the same venue my mother took me for my 3rd birthday, 40 years ago. It was special for me to do this because my mother died of cancer 2 years ago and could really feel her presence during the party. Everyone had a great time and I highly recommend Chuck E Cheese and this location
I was able to get some work on my computer done knowing my child was in a safe place. She was not stuck at home with me not able to play with her because of the things I had to do. We had some of the best pizza in town. When I got finished with what I had to do, we had some of the best air hockey games and giggles. Chuck E. Cheese, you've come a long way from the showbiz pizza days that my parents dreaded. Thank you!
The over all experience was smooth. My son is 4 and has a lot of energy and Chuck E. Cheese is the only place I feel okay with my son being able to be free and have fun without me having to hold his hand the whole time. The trampoline has easy assessable he can go play games and come running back to jump. I love it as a parent I don't have to worry about where he went every 2 seconds because there is always staff at front door making sure children are not running out or taken by a wrong parent. He loves every visit and even talks about it the day after!
My grandson stayed for 3 hours playing by himself. My daughter was able to sit and let this 6 year run and play safely.
It was very fun for the kids. They had lots of laughs and with the play card and wrist bands they were able to play independently while I kept an eye on them. They felt free to run around and play. It is nice to not have to hover over them and let them play freely.
I don't usually leave reviews, but this Chuck E. Cheese in Greece honestly deserves one. From the moment we walked in, the staff was welcoming, patient, and genuinely seemed like they wanted everyone to have a great time. The restaurant was much cleaner than I expected, the games were working, and everything felt well organized. What really stood out was how the employees interacted with the kids. They weren't just doing a job—they made the experience feel special. Chuck E. Cheese took the time to wave, dance, and create memories that had the kids smiling the entire visit. It's refreshing to see a place where customer service still matters. As a parent, finding somewhere that's fun for the kids without being stressful for the adults is rare. This location nailed that balance. If you're looking for a place to celebrate a birthday or just spend a few hours making memories with your family, I highly recommend the Chuck E. Cheese in Greece. We'll definitely be back!
I love the fact that when you go in with your child, they make sure to stamp your arm as well as the child's arm. I came in yesterday with my nephew, which had already been in so the young man took the time to verify my nephews stamp and made sure that myself and my grandsons numbers were the same as my Nephew number, meaning taking extra time to insure my family safety when leaving. This alone took my rating up to 10 that was caring, considerate just over and beyond his job.
Friendly staff which were very helpful with menu selections. The trampoline area was open most of the time which was great so we did not have to go find a staff member to open the area. The food was hot and fresh. Chuckie came to see the kids twice while we were there- most of the time we are lucky if he comes out at all. Chuckie went to see all the kids there making sure he Sid to each one- the kids loved it!!
As a parent, I couldn't have asked for a better experience. From the moment we walked in, the staff was friendly, welcoming, and made sure everything was clean and organized. It gave us peace of mind knowing the kids could run around and have fun in a safe environment. The games kept both of my kids entertained for hours, and there was something for every age. The food was much better than I expected—fresh, hot, and served quickly. What really stood out was how patient and kind the employees were with the children, even during a busy time. The security check at the entrance and exit is a huge plus and made us feel comfortable letting the kids enjoy themselves. Seeing my children laughing, smiling, and making memories made the trip completely worth it. If you're looking for a place where your kids can burn off energy while you actually enjoy the experience too, I highly recommend Chuck E. Cheese. We'll definitely be coming back!
It was my 10 year olds birthday and I didn't have a lot of money to throw her a party so we used the coupons on the website to go have her some fun at Chuck E. Cheese with the little money I had and we were able to bring her cake in and that made her day. Chuck E. Cheese is for everyone even the folks that don't have a lot of money. I thank you to all the employees because they made her day special even though we didn't pay for a party. Gave us candles and a knife to cut her cake and plates to place it on. Thank you to the Chuck E. Cheese staff.
The Play Pass has been a game changer in our household; it has provided hours of entertainment and many last-minute dinners on nights when we don't feel like cooking at an amazing value. My child is 13 and still asks to go multiple times a week, and she has a blast every time. I haven't seen her laugh as hard as she does taking photos with the portrait sketcher and contorting herself to fit into the smaller rides in a long time. I love that it's a phone-free family activity that even my husband and I can enjoy. We love the pass member special days like 99-cent cotton candy, $5.99 pizza, or bonus ticket days. The facility is extremely clean, my family enjoys the food, and the staff recognizes us and has been nothing but extremely friendly and helpful. I cherish these final moments of my daughter's childhood, and Chuck E Cheese really is a place she can be a kid.
We had such a great experience with Chuck E Cheese, and getting the membership pass was definitely worth it, especially during the summer. One of the best benefits was being able to use the pass at different Chuck E Cheese locations. One time, we were traveling and ended up in another state. We decided to stop for a break, and luckily, there was a Chuck E Cheese nearby. Since our membership pass could be used at other locations, the kids were able to play, have fun, and stretch their legs before we continued our trip. It made our stop even more enjoyable and gave the kids something exciting to look forward to during a long day of traveling. Seeing how much we have enjoyed the membership and how convenient it has been, my sister, who lives in another state, decided to get a membership pass for her family as well. It is such a great value, especially for families who enjoy traveling and want to have a fun activity available for their children along the way.
We used our monthly Fun Pass for an afternoon outing and it's always a total lifesaver! The kids immediately run to the trampolines or their favorite arcade games, and having the pass makes it so easy. It's truly a cost-effective way to get out of the house. But the real highlight of the afternoon? The pizza is really good! It's hot, fresh, and way better than standard arcade food. It's the perfect setup—the kids burned off tons of energy, and the adults got to sit back and enjoy a great lunch. Highly recommend!
My kids had fun and at the end they were able to choose a prize they loved. It was worth the time and money.
7yr old grandson loves it and loves the prizes
The best prize at Chuck E Cheese is a lollipop!
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $28.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $34.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
6175 S Westnedge Ave, Portage, MI 49002 · (877) 581-5732

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