What Guests Say About Chuck E. Cheese Plano
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Plano and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 1998, and these are the visits they wanted to tell us about.
What do guests say about this location?
17 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 17 reviews about Chuck E. Cheese Plano, TX, covering 9 subjects. The subjects they raise most often are their visit generally (3 reviews), coming back after years away (3 reviews) and the team (3 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| More from our guests | 3 |
| Coming back after years | 3 |
| Our team | 3 |
| Birthday parties | 2 |
| Meeting Chuck E. | 2 |
| Clean and safe | 1 |
| Food | 1 |
| Games and play | 1 |
| Why this location | 1 |
What else do guests say about this location?
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It was a great experience. Kids enjoyed it a lot. There were so many things to do for kids to keep them busy.
Vishwajeet K. from Plano -
Always so much fun at Chuck E Cheese. Pizza is good and the games all work great!
Brenda W. from Flower Mound -
We always enjoy going in and playing games. It was clean and not super busy on a week day.
Beth S. from Little Elm
What do guests say who came back after years away?
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My grandchild was very excited, had lots of fun. Been our place to go when my children were young even celebrated my son's 21st birthday at his request at Chuck E Cheese. My grandchildren grew up going there and now I took my great grandson there for the first time! His reaction was priceless
Paula S. from McKinney, TX -
We've been coming to Chuck E. Cheese as a family for years—even before we had our own little ones! Some of our favorite memories are dancing with Chuck E. and watching the kids laugh while wagging their little "invisible tails" with their hands. Those are memories we'll always cherish. Every visit is a fun experience. The pizza and salad bar are always fresh and delicious, and the atmosphere is full of energy and smiles. We've also had a few Rockstar Days, which made our visits even more special and gave the kids memories they'll never forget. Thank you for continuing to create a place where families can laugh, play, and make lasting memories. We always look forward to coming back! Especially it where a kid, can be a kid!
Monica C. from Dallas, TX -
I truly enjoy Chuck E. Cheese, and my niece and nephew share that sentiment. I am pleased that the membership option was introduced, as it has enabled us to visit frequently and has proven to be quite economical. It brings me great joy to see my niece and nephew experience a place that brought me such happiness during my own childhood.
Shakira S. from Dallas
What do guests say about the team?
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The team was very friendly, this is probably one of the nicest Chuck E Cheese's I've been to. Several of the "grown up" guests even commented how clean and fun it was. I was surprised the pizza was even VERY good. Not what I expected for a kids party at an arcade.
Brittany B. from Plano, TX -
Exceptional great place for kids. Great games. Great pizza. Great salad bar for parents. And always the people working there are so wonderful. Friendly, helpful, great service. I like your place.
Cindy V. from Dallas -
The new girl working was awesome! She greeted the kids with a smile and was so helpful. We love to go to Chuck E Cheese!
Brenda W. from Flower Mound, TX
What do guests say about birthday parties here?
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Friendly staff and not crowded. Overall a great experience. My 14 year old asked to have her party here. Great activities for this age and lots of photo opportunities with the games that they all enjoyed!
Heather G. from Plano, TX -
They went above and beyond to make it a great experience. It was well organized, food was great, clean environment and the kids had so much fun. The party host was so attentive, it made the process easy and fun.
Christina R. from Plano, TX
What do guests say about meeting Chuck E.?
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Chuck e. Came out multiple times within the hour and a half I was there. Rarely happens especially since couple months when I went they said he stops coming out at 6. But this time I got there at 7:30 and he came out twice even right before they closed he made an appearance and the kids loved it!
Brenda M. from Dallas, TX -
Chuck E Cheese mascot has been the best one so far. the intersaction and time spent with the kids is what made our experience way better than others not just coming out to dance for 1 minute and leave but coming out before the dance to see the kids, dancing and then still staying out to play with the kids
Daysi M. from Dallas, TX
What do guests say about cleanliness and safety?
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Very clean facility, the staff was friendly, professional, and attentive, and the pizza tasted great!
Joe M. from Plano, TX
What do guests say about the pizza and food?
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Staff is friendly and professional Yummy wings and pizza!
Paige P. from Plano
What do guests say about the games and arcade?
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We had a great time. My boys had so much fun. I hardly saw them!
Hunter V. from Dallas
Why do guests say they choose this location?
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We go there often and food is good, service has been good, and the kids enjoy going!
Lynn B. from Plano, TX
What does a party at Chuck E. Cheese Plano, TX cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $31.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $37.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
1604 Preston Rd., Plano, TX 75093 · (972) 599-0512
About Chuck E. Cheese Plano, TX
- This location
- Open since 1998, last remodeled in 2022
- Games
- 59 games on the floor
- Find us
- Preston Road & West Plano Parkway, near Baylor Scott & White Medical Center Plano
- Parking
- The Chuck E. Cheese in Plano has a dedicated parking lot. Parking is also available in nearby shopping centers like Preston Towne Crossing and Preston Parkway Center, which offer ample surface parking.
- Area
- Preston Ridge, Collin County
- Schools nearby
- Plano Independent School District
- At this location
- Fun Pass, STEAM field trips, Salad bar, Sensory Sensitive Sundays
What’s at Chuck E. Cheese Plano?
Chuck E. Cheese Plano is easy to find — look for us near Baylor Scott & White Medical Center Plano.Inside there is the arcade with 59 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Plano Independent School District, and plenty who drive in from Dallas because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Plano and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Plano. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Plano specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Plano was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Plano, or book a birthday party online in a few minutes.