What Guests Say About Chuck E. Cheese Florence
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Florence and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 2008, and these are the visits they wanted to tell us about.
What do guests say about this location?
22 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated November 2026
Guests have written 22 reviews about Chuck E. Cheese Florence, KY, covering 8 subjects. The subjects they raise most often are the team (7 reviews), birthday parties (4 reviews) and visiting as a family (3 reviews). They were written between June 2026 and November 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Our team | 7 |
| Birthday parties | 4 |
| Family time | 3 |
| Clean and safe | 2 |
| More from our guests | 2 |
| Value, passes and memberships | 2 |
| Food | 1 |
| Games and play | 1 |
What do guests say about the team?
-
No matter the concern or question the staff is always there with the fix or the answer.
Michelle H. from Burlington, KY -
Friendly staff and clean safe environment Made sure the kids were safe and we all left together! 10/10 Highly recommend!!
Tyler R. from Wheelersburg, OH -
Our host was very helpful. The kids all had such a good time
Tim W. from Melbourne -
Good service and fast food service pizza was delicious!
Rhonda L. from Burlington -
Great staff. Clean environment. Everyone is always friendly and makes our experience enjoyable. My grandsons love going.
Cynthia T. -
Staff were super helpful and friendly. Food was great, play set appeared to be clean.
Jen C. from Cincinnati, OH -
Our party coordinator was great! It was clean and timely. They did not rush us and explained everything perfectly
Shi M. from Florence
What do guests say about birthday parties here?
-
Our son loves visiting Chuck E. Cheese in Florence Ky and we decided to throw his 2nd birthday party there. It was a great experience, it was so nice to not have to worry about food or setting up decorations. Not to mention the clean up was taken care of as well. All guests were entertained and taken care of. We all had a great time, especially the birthday boy. Highly recommended
Jonathan T. from Fort Mitchell, KY -
This is the perfect place for kids 4-6 especially for a birthday party. So much for them to do good pizza, the staff was helpful and friendly— my kids friends are already talking about having their parties there
Alison N. from Newport, KY -
All of the children had the best time and as a parent having a dedicated party host was very helpful for time management purposes!
Shelby S. from Dry Ridge, KY -
Fantastic party experience, my daughter loved it
Gabriel F. from Erlanger, KY
What do guests say about visiting as a family?
-
My grandson had so much fun.We love having lunch and playing Ski ball,it's a real Saturday vibe.
Shannon B. from Elsmere -
My granddaughter just has a blast there & I enjoy that,the place was clean & games were working better,we love going there
Jackie H. from Florence, KY -
I hadn't been there for years since all my children have grown up and have children of their own now I get to bring my grandchildren and it was so nice good pizza. Kids loved it
Joy W. from Butler, KY
What do guests say about cleanliness and safety?
-
My nephews had an amazing time, the floor was clear and easy to move around (considering all the excited kids) and all the staff were easy to flag down and ask questions of
Aj S. from Cincinnati, OH -
Both of my daughter loves Chuck E Cheese it is always clean when we come and the atmosphere is very inviting.
Jenaya C. from Covington, KY
What else do guests say about this location?
-
The staff were very friendly, the environment clean, the pizza, salad, and dessert delicious, and my kids really enjoyed being there.
Mikayla L. from Florence, KY -
Are you look for a one-stop shop for your kids or grandchildren then look not further than Chuck E. Cheese. It has everything you need under the sun for family fun: Great atmosphere, food, staff and games.
Marilyn M. from Louisville
What do guests say about value, passes and memberships?
-
Free adventure zone was a nice added perk! The two month pass is a great value and there are special days/perks added often. It is a fun, safe place to bring my grandchildren!
Nancy G. from Florence, KY -
Overall great experience. Staff was very nice and helpful. Great value for the cost. I would definitely do it again
Brittany W. from Lawrenceburg, IN
What do guests say about the pizza and food?
-
Atmosphere and my son's smile. Food is 9 out of 10 which is better than actual pizza restaurants.
Jeff D. from Nky
What do guests say about the games and arcade?
-
Features options ranging from toddler-friendly rolling and ball-toss games to high-score driving and shooting challenges. And time-based play cards let kids enjoy unlimited gaming for set windows like 20 minutes or multi-hour increments. I loved that the digital tickets transfer straight to a card so players can scan totals and pick out toys and novelties. There was also freshly baked, shareable pizzas alongside snacks, sides, and sweet treats like Dippin' Dots. Overall me and my family had a wonderful time.
Gloria E. from Cincinnati
What does a party at Chuck E. Cheese Florence, KY cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $28.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $34.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
7635 Mall Rd., Florence, KY 41042 · (859) 525-8822
About Chuck E. Cheese Florence, KY
- This location
- Open since 2008, last remodeled in 2022
- Games
- 75 games on the floor
- Find us
- Mall Road & US 42, in Florence Square
- Parking
- The Chuck E. Cheese is located in Florence Square, a large strip center with ample surface parking shared with other retailers like Kroger Marketplace, HomeGoods, T.J. Maxx, Old Navy, Ulta Beauty, Five Below, Barnes & Noble, and Burlington Stores.
- Area
- Boone County
- Schools nearby
- Boone County School District
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar
What’s at Chuck E. Cheese Florence?
Chuck E. Cheese Florence is easy to find — look for us near Florence Mall.Inside there is the arcade with 75 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Boone County School District, and plenty who drive in from Cincinnati because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Florence and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Florence. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Florence specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Florence was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Florence, or book a birthday party online in a few minutes.