What Guests Say About Chuck E. Cheese Concord
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Concord and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 2009, and these are the visits they wanted to tell us about.
What do guests say about this location?
19 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated October 2026
Guests have written 19 reviews about Chuck E. Cheese Concord, CA, covering 7 subjects. The subjects they raise most often are cleanliness and safety (6 reviews), the team (4 reviews) and birthday parties (3 reviews). They were written between June 2026 and October 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Clean and safe | 6 |
| Our team | 4 |
| Birthday parties | 3 |
| Value, passes and memberships | 3 |
| Family time | 1 |
| Games and play | 1 |
| Why this location | 1 |
What do guests say about cleanliness and safety?
-
Staff was great for a busy Friday. Establishment was clean needless to say the bathrooms both men & women were well kept & stocked. Chucke took his time with every child. Employee at the counter was very helpful explaining the play time vs point & was helpful in choosing meal combo for my table. Overall 10/10 experience.
Judy D. from Concord -
We had such a great experience at Chuck E Cheese! The place was clean, safe, and well-maintained, with plenty of fun activities for the kids to enjoy. The staff were friendly, welcoming, and helpful, which made our visit even better. The kids had an amazing time playing, exploring, and burning off some energy. We really appreciate having a fun and family-friendly place like this.
Aleah B. -
Last time I visited everything worked and clean
Carina P. from Antioch, CA -
Very clean and safe facility for children to play
Rana B. from Concord -
Friendly staff, clean and safe environment.
Richard J. from Pittsburg -
Very clean and food was good kids had fun!
Drea G. from Pittsburg, CA
What do guests say about the team?
-
Worker taking orders was so helpful and super friendly. He made us feel welcomed and helped throughout our visit.
Nancy Q. from Pittsburg, CA -
The workers were very helpful. They took their time to help us find the best deals for our group. Our kids had a blast! We will definitely be back soon.
Victoria G. from Pleasant Hill, CA -
Nice open area with friendly staff willing to help me on my first experience hosting a party at Chuck E Cheese. Thank you and will be back for the younger twins' birthday!
Danielle V. from Concord, CA -
The service and the staff was great, the cashier was very welcoming and helpful.
Maricruz M. from Pittsburg, CA
What do guests say about birthday parties here?
-
Our party host was amazing and staff was so accommodating!
Laura D. from Martinez, CA -
Fun for the kids, timeframe of food and cake guided by the hostess, minimal effort by parents
Jessica M. from Concord, CA -
everything went well and all the host are perfect and on timing
Eduardo S. from Concord
What do guests say about value, passes and memberships?
-
Kids had a blast! Employees are warm and helpful. Membership pass is the way to go, very worth it!
Feil J. from Concord, CA -
Great inexpensive way to get out of the house, and the pizza has no right to be this good!
Tim L. from Danville, CA -
We visit Chuck E. Cheese regularly, and have loving having the monthly membership. It makes visiting so affordable, and the whole family always has a great time!
Jess H. from Walnut Creek, CA
What do guests say about visiting as a family?
-
I had the best quality time with my daughter here
Lucia C. from Pittsburg
What do guests say about the games and arcade?
-
Love the deal and the games and playhouse they have now
Alexius F. from San Francisco
Why do guests say they choose this location?
-
This location has come a really long way!! It's nice to see the progression of Chuck E. Cheese.
Cassandra M. from Martinez
What does a party at Chuck E. Cheese Concord, CA cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $34.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $40.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
1611 Willow Pass Rd., Concord, CA 94520 · (925) 689-2808
About Chuck E. Cheese Concord, CA
- This location
- Open since 2009, last remodeled in 2024
- Games
- 66 games on the floor
- Find us
- Willow Pass Road & Market Street, near Todos Santos Plaza
- Parking
- The Chuck E. Cheese at 1611 Willow Pass Road has customer parking available on-site. It is adjacent to the Park'N'Shop shopping center, and the leases for the properties include reciprocal parking rights for the parking area.
- Area
- Contra Costa County
- Schools nearby
- Mount Diablo Unified School District
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar
What’s at Chuck E. Cheese Concord?
Chuck E. Cheese Concord is easy to find — look for us near Todos Santos Plaza.Inside there is the arcade with 66 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Mount Diablo Unified School District, and plenty who drive in from San Francisco because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Concord and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Concord. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Concord specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Concord was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Concord, or book a birthday party online in a few minutes.