What Guests Say About Chuck E. Cheese Cincinnati
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Cincinnati and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 2008, and these are the visits they wanted to tell us about.
What do guests say about this location?
21 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 21 reviews about Chuck E. Cheese Cincinnati, OH, covering 8 subjects. The subjects they raise most often are the team (7 reviews), cleanliness and safety (6 reviews) and birthday parties (2 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Our team | 7 |
| Clean and safe | 6 |
| Birthday parties | 2 |
| Meeting Chuck E. | 2 |
| Family time | 1 |
| Food | 1 |
| Games and play | 1 |
| More from our guests | 1 |
What do guests say about the team?
-
Every time we come, we have a great experience! The staff treat us like family, the games are always working, and it's clean! We have to force our daughter to leave, she has so much fun!
Samantha K. from Batavia, OH -
Amazing experience! As always, staff was friendly and kind! We always love a visit to Chuckecheese. It's fun for everyone and we always meet nice people families whenever we go!
Natalie L. from Williamsburg, OH -
Staff are always kind and cheerful, always a happy atmosphere there, my kids beg to go everyday
Brianne B. from Batavia, OH -
Great customer service at this location! Friendly staff and food is great! Varied games for different ages!
Sharla W. from Cincinnati, OH -
We hadn't been in a while and I was pleasantly surprised to see the bounce house and the staff was very friendly.
Lance A. from Cincinnati, OH -
Plenty to do, the staff was great and the kids had a blast
Erica A. from Mount Orab -
The kids have a blast, it's clean, and the staff is very nice
Jeff W. from Cincinnati
What do guests say about cleanliness and safety?
-
It was clean. Staff was kind and courteous. And the kids had a blast
Karen M. from Amelia -
Clean environment, friendly staff, and every game was working. The monthly membership makes it affordable and worth it!
Samantha S. from New Richmond -
The staff was very nice, the place is always clean. My grandchildren love when we have a Chuck E. Cheese day!!!
Amber L. -
It was clean. Organized. Staff was polite and friendly.
Cassie Q. from Amelia, OH -
It was clean and everything was working as it should be. All the employees were friendly.
Alyssa C. from Hamilton, OH -
Quick service, safety protocols when exiting and entering, clean, family friendly
Hannah N. from Cincinnati
What do guests say about birthday parties here?
-
The Eastgate location is a great location! We are members and have held 2 previous Birthday Parties for our youngest there. We tend to go at least once a month so our 3 year old can burn off some energy while also having Family night out. The Staff there is Great! Thumbs up from us!
James M. from Cincinnati, OH -
Friendliness of the staff, the convenience of having a decorated area. Everything we needed to make the day special was provided by our host
Christy M. from Wheelersburg, OH
What do guests say about meeting Chuck E.?
-
My daughter had the best time, she loved meeting Chuckie!
Kelsey E. -
My kids and I love Chuck E Cheese! When he comes out to dance with the kids it's always a great time. The place is always super clean and a great way to wear the kids out.
Emily S. from Cincinnati, OH
What do guests say about visiting as a family?
-
We had a blast it was a perfect day for my grandson the pizza and meatballs were delicious and we had a great day together when we left he said it was a beautiful day he just turned 5
Crystal S. from Georgetown
What do guests say about the pizza and food?
-
Workers were helpful and polite and the kids love the fun games. The stuff crust pizza is the best in town!!! Salad bar is great also!
Jen L. from Cincinnati, OH
What do guests say about the games and arcade?
-
My granddaughter loves it she playing games making new friends just absolutely love's it there
Phillip R. from Amelia
What else do guests say about this location?
-
My son always has a blast when we come! He is always begging to come back!
Hannah L. from Amelia, OH
What does a party at Chuck E. Cheese Cincinnati, OH cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $29.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $35.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
4394 Eastgate Square Dr., Cincinnati, OH 45245 · (513) 752-8188
About Chuck E. Cheese Cincinnati, OH
- This location
- Open since 2008, last remodeled in 2024
- Games
- 63 games on the floor
- Find us
- Clepper Ln, in Eastgate Square
- Parking
- The property has a large parking lot with 2254 spaces, shared with other retailers in Eastgate Square.
- Area
- Eastgate, Clermont County
- Schools nearby
- West Clermont Local School District
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar
What’s at Chuck E. Cheese Cincinnati?
Chuck E. Cheese Cincinnati is easy to find — look for us near Eastgate Mall.Inside there is the arcade with 63 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from West Clermont Local School District, and plenty who drive in from Cincinnati because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Cincinnati and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Cincinnati. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Cincinnati specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Cincinnati was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Cincinnati, or book a birthday party online in a few minutes.