Chuck E. Cheese team member handing a bag of cotton candy to a child at the prize counter.

What Guests Say About Chuck E. Cheese Bucktown

Real reviews from real families, in their own words.

A woman holds a young boy at Chuck E. Cheese near the arcade games.

Where do these reviews come from?

Every review on this page was written by a guest who visited Chuck E. Cheese Bucktown and gave us written permission to publish it.

They come from the survey we send after a visit or a party, grouped by what each guest talked about.

How long have families been coming here?

Families have been coming here since 1993, and these are the visits they wanted to tell us about.

What do guests say about this location?

21 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.

Updated September 2026

Guests have written 21 reviews about Chuck E. Cheese Bucktown, IL, covering 8 subjects. The subjects they raise most often are the team (6 reviews), cleanliness and safety (5 reviews) and birthday parties (3 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.

What guests write about at Chuck E. Cheese Bucktown, IL
Subject Reviews
Our team 6
Clean and safe 5
Birthday parties 3
Family time 2
More from our guests 2
Meeting Chuck E. 1
Welcoming every kid 1
Easy on parents 1

What do guests say about the team?

  • Staff member was very courteous and kind. They were juggling a few different customers very professionally (some of the customers were rude and impatient).

    Barbara B. from Chicago
  • The person at the counter took the time to explain all the different membership options and give us a recommendation

    Isabel D. from Chicago, IL
  • The manager was FANTASTIC! She was a great communicator and kept us on schedule. So friendly and not pushy whatsoever.

    Laura D. from Chicago
  • Staff was really accommodating and friendly without being overwhelming.

    Amanda L. from Chicago
  • The staff was very accommodating. The kiddos enjoyed their time.

    Ola O. from Chicago, IL
  • The team was very professional and helpful with everything me and my children needed.

    Shante B. from Chicago, IL

What do guests say about cleanliness and safety?

  • The spaces including the machines and bathrooms I kept very clean. Even though it's toddlers everywhere, you don't see any mess on the floor and they are quick to clean up when they see something. There's a lot of games for all ages to enjoy. The staff is welcoming and provides good customer service. They have patience when customers have questions or get distracted with their child at the register. It truly is a family oriented space. Parents are nice to each other. Children play with together and make friends for the day. There's food and drinks available to purchase. Best part it closes at 8 PM! A great way to get your child an appetite for dinner and sleepy for bed!

    Kira B. from Chicago
  • Security is typically present for larger events so it always feels really safe. The kids always have a blast.

    Sara W. from Chicago, IL
  • It was very clean.Staff was always sanitizing. Employees are helpful. Food came up quickly didn't have to wait.

    Leanna C. from Chicago Ill
  • Always clean, friendly staff and food was amazing good!

    Jacqueline from Chicago
  • Everyone in the store was very friendly, helpful, and the place was clean

    Hilda V. from Chicago

What do guests say about birthday parties here?

  • I wanted a very easy party process and one that would be fun for kids, and this checked those two boxes. Our party host was very friendly, accommodating and easy to find. Our birthday girl had a blast and really enjoyed herself, as did her friends.

    Uzma S. from Chicago
  • My experience hosting my sons birthday party at Chuck E.Cheese Was immaculate,Fun,Easy.Everything was provided since the first minute we got there,The staff did a great job accommodating anything we had requests for and even things we didn't ask they went above and beyond to make sure it went along smoothly.

    Alex M. from Chicago, IL
  • Our daughter had the best time with her friends at Chuck E. Cheese for her 6th Birthday. The team made it a seamless experience and planning was a breeze.

    Lisa O. from Chicago

What do guests say about visiting as a family?

  • Going to Chuck E. Cheese is the best after school treat for my 3 year old grandson. I pick him up, and off we go for dinner & games. He calls his experience "A Big Surprise"!

    Victoria D. from Chicago
  • Haven't been in years and I really had a nice time as apart grandma, watching the kids have a ball

    Katrina C. from Chicago

What else do guests say about this location?

  • Had a great time! Good energy, games, & food. Will come again.

    Tajuana K. from Chicago, IL
  • Great place for the kids as well as the adults!

    Lynde

What do guests say about meeting Chuck E.?

  • Chuck E Cheese mascot came out, which is super special to my grandson. All the people were very nice! Great way to spend a rainy afternoon in Chicago.

    Mary S. from Iowa

What do guests say about how welcoming it is for every kid?

  • Great experience. The staff was very accommodating. It was very clean and my autistic son was able to play freely without any judgment. Everything was easy to access and understand. Great experience overall.

    Aminah H. from Chicago, IL

What do parents say about how easy the trip is?

  • My son had fun I enjoyed myself. I enjoyed watching him have fun. I would definitely come again!

    Jakeela H. from Chicago, IL

What does a party at Chuck E. Cheese Bucktown, IL cost?

Birthday party pricing at Chuck E. Cheese Bucktown, IL
Package Price Covers Notes
Birthday party package $99.99 for 6 kids 2 hours of unlimited gameplay
Mega Fun party $32.99 per kid minimum 5 kids
Ultimate Fun party $38.99 per kid minimum 5 kids

Prices are for this location and can change; the booking page confirms the current price before you pay.

1830 W. Fullerton Ave., Chicago, IL 60614 · (773) 871-2484

About Chuck E. Cheese Bucktown, IL

This location
Open since 1993, last remodeled in 2022
Games
67 games on the floor
Find us
Fullerton Avenue & Clybourn Avenue, in Riverpoint Center
Parking
The Riverpoint Center has a large surface parking lot with 800 spaces, shared among all tenants including Jewel-Osco, Marshalls, Old Navy, and Chuck E. Cheese's.
Area
Lincoln Park, Cook County
Schools nearby
City of Chicago School District 299
At this location
Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar

What’s at Chuck E. Cheese Bucktown?

Chuck E. Cheese Bucktown is easy to find — look for us near Chicago River.

Inside there is the arcade with 67 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from City of Chicago School District 299, and plenty who drive in from Chicago because their kids asked to come back. See birthday party packages
Young girl excitedly catching prize tickets inside the Ticket Blaster at Chuck E. Cheese.

How do we collect these reviews?

  • Asked, Not Scraped

    Our own guest surveys. Never pulled from other sites.

  • Shared With Permission

    Every guest said yes, and chose how to be named.

  • Their Words

    Shown exactly as written. Nothing rewritten.

What else do people ask about these reviews?

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