What Guests Say About Chuck E. Cheese Winston-Salem
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Winston-Salem and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 2000, and these are the visits they wanted to tell us about.
What do guests say about this location?
21 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 21 reviews about Chuck E. Cheese Winston-Salem, NC, covering 9 subjects. The subjects they raise most often are the team (6 reviews), visiting as a family (5 reviews) and birthday parties (3 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Our team | 6 |
| Family time | 5 |
| Birthday parties | 3 |
| More from our guests | 2 |
| Meeting Chuck E. | 1 |
| Clean and safe | 1 |
| Welcoming every kid | 1 |
| Why this location | 1 |
| Easy on parents | 1 |
What do guests say about the team?
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We had a great time! My child loved the playground section especially, and we got to see Chuck E Cheese and take a picture too! Staff was very helpful and courteous. Clean facility and kind customers as well.
Kerri C. from King, NC -
The employees were extremely helpful and interactive with the kids. It was an easy set up/clean up and the price was great for what we got. We all had a blast!
Arielle B. from Lexington -
The workers were very friendly and helpful. My kids had a very lasting and memorable experience at this location. We are definitely returning.
Stacia B. from Winston-Salem -
Everytime we come the staff is friendly! We enjoy our time! Havent had a bad experience thus far! My daughter gets to run around while I snack on pizza
Ashaiya M. from Winston Salem, NC -
The employees are wonderful! My grandkids love it and the employees! We always feel like we're talking to family, when we talk to the employees. Great experience! We love it there!
Felicia S. from Winston Salem, NC -
Party host was very nice, welcoming, and went the extra mile. I really appreciate it. Everything she did
Wendy B. from Mocksville
What do guests say about visiting as a family?
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Clean, staff friendly and food was good! We have come to this location for years, and it's nice to see familiar faces that have been working here over this time. We have done birthday parties, regular playdates for fun, and most recently the past few years the summer fun pass. It's something that is inside with a/c and fun during the summer! This has been our special time together as our kids have grown up. Thankful for this location and how it has stayed up to date, clean and friendly over the past years!!
Sara M. from Winston Salem, NC -
We love this Chuck E Cheese. Everyone is so happy and helpful every time we are here. Kids love to come and play for a couple hours a few times a week. I always have a nice time with them and meeting up with their friends parents.
Chris R. from Pfafftown, NC -
Kids loved it! It was my grandson's little graduation night. We came in and it was close to closing time. We just mainly to let the kidos run their energy out so we can go home and chill. We ordered food. They miss understood 1 pizza but they accommodated and gave us a medium to take home. Salad bar was awesome. Never Ever had any problems at Chuckie Cheese, it's a great safe place to let the kids play and adults too.
Kimberly H. from Lambsburg, VA -
My grandson loves going to Chuck E Cheese! We go at least once a week. The staff is very attentive to the kids and the food is absolutely amazing! It's a fun time for everyone!
Linda T. from Mocksville, NC -
I love this place and so do my kids. They always go and have a blast! They never want to leave.
Jessica E. from Pfafftown
What do guests say about birthday parties here?
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If you are looking for an affordable,low key, everything is done for you type of party Chuck E Cheese is the number one place to go. It's super enjoyable even for the parents, there is no party stress and you only need to bring the cake! It can't get better than that!
April G. from Lexington -
We were there for a birthday party and everyone was kind and accommodating! They were able to turn the music down, they didn't sing happy birthday (upon request). We had all cheese pizza. They were able to add another child upon arrival. They were so kind and so attentive. Our child absolutely loved his party and it was so worth it.
Rae N. from Lexington, NC -
The birthday party was supper fun an the kids really enjoyed everything that came with the party the show was nice an staff was friendly
Natasha A. from Winston-Salem
What else do guests say about this location?
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Very fun clean place to take the kids even us adults have fun
Sunday H. from Walnut Cove, NC -
It was so fun! Great games, clean place and nice staff. Already planning to have birthday party there!
Jaymie B. from Winston Salem, NC
What do guests say about meeting Chuck E.?
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My grandkids had a ball!The pizza was fantastic, salad bar super fresh!!! Had so much fun with my grandkids!! Initially when Chuck E. Cheese came out I was recording him with my grandchildren, but my phone was not on record and I had to run behind him and he was so gracious and sweet. He recorded with them another video and gave them a fist bump. it was awesome thanks Chuck E. Cheese.
Shawveast D. from Winston Salem
What do guests say about cleanliness and safety?
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The young lady at the front was very friendly. The facility was clean and is very well maintained.
Elizabeth T. from Pfafftown
What do guests say about how welcoming it is for every kid?
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Everyone was friendly, helpful and our food was ready in a timely manner. My special needs brother felt very special Chuck E. Gave him a hug.
Amrita H. from Lexington
Why do guests say they choose this location?
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We love Chuck E. Cheese and come several times a week. It is a great space to have fun and beat the heat.
Chris R. from Winston Salem, NC
What do parents say about how easy the trip is?
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Our family has so much fun here! Love the food and games and gives mama a break while the kids have a blast in a safe environment.
Karissa P. from Kernersville, NC
What does a party at Chuck E. Cheese Winston-Salem, NC cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $29.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $35.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
620 Hanes Mall Blvd., Winston-Salem, NC 27103 · (336) 774-0690
About Chuck E. Cheese Winston-Salem, NC
- This location
- Open since 2000, last remodeled in 2023
- Games
- 64 games on the floor
- Find us
- Hanes Mall Boulevard & Silas Creek Parkway, in Hanes Mall
- Parking
- The Chuck E. Cheese is located within the Hanes Mall property, which offers a large circumnavigable parking lot with 7,861 spaces shared by all mall tenants.
- Area
- Hanes Mall Boulevard / Stratford Road, Forsyth County
- Schools nearby
- Winston-Salem/Forsyth County Schools
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar
What’s at Chuck E. Cheese Winston-Salem?
Chuck E. Cheese Winston-Salem is easy to find — look for us near Hanes Mall.Inside there is the arcade with 64 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Winston-Salem/Forsyth County Schools, and plenty who drive in from Winston-Salem because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Winston-Salem and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Winston-Salem. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Winston-Salem specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Winston-Salem was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Winston-Salem, or book a birthday party online in a few minutes.