What Guests Say About Chuck E. Cheese West Des Moines
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese West Des Moines and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 1996, and these are the visits they wanted to tell us about.
What do guests say about this location?
14 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated October 2026
Guests have written 14 reviews about Chuck E. Cheese West Des Moines, IA, covering 6 subjects. The subjects they raise most often are the team (6 reviews), visiting as a family (3 reviews) and birthday parties (2 reviews). They were written between June 2026 and October 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Our team | 6 |
| Family time | 3 |
| Birthday parties | 2 |
| Clean and safe | 1 |
| More from our guests | 1 |
| Value, passes and memberships | 1 |
What do guests say about the team?
-
Friendy staff, answered all my questions politely with a smile. Staff were available when needed. Food was good, tables were clean. Grandson loved Chuck e cheese
Cindy K. from Maxwell -
the staff was the best, everyone was soo friendly even as it was veryyy busy that day with birthday parties, my kids love it.
Silvia R. from Des Moines, IA -
Wonderful staff! They are very patient with all the questions and needs we had! Very clean environment and the set up is perfect! We loved our time there!
Crystal T. from Urbandale -
Employees were friendly and nice, always managed to check on our table.
Amanda C. from Ottumwa -
Food was good people had a great time and everyone took great care of us
Kimberly D. from Knoxville, IA -
Personnel were awesome! Everything Very clean
Julie T. from West Des Moines, IA
What do guests say about visiting as a family?
-
We have been taking out granddaughters fir years! All 3 of them love it They are 2, 4 and 8. It is great to go to one place where they ALL have a blast amd enjoy the food! if we ask them where they want to go when the visit 9 times out of 10 they say - Chuck E Cheese!!
Tracey A. from West Des Moines -
The staff was excellent! Everything was clean and in working order. My grandchildren love going to Chuck E. Cheese, it's our thing
Mary C. from Polk City, IA -
Grandsons love it and we have a lot of fun. Food is always great and staff is always friendly and helpful.
Rhonda S. from Grimes
What do guests say about birthday parties here?
-
There were plenty of activities for the kids and good food. The party attendant was very helpful. All the other kids said they want their next birthdays at Chuck E Cheese now.
Joe C. from Waukee, IA -
Our party planner was excellent we had a great time and will be back for future parties
Mandy M. from Des Moines
What do guests say about cleanliness and safety?
-
Super friendly employee clean environment All machines were in working order Great food
Stacy P. from Adel, IA
What else do guests say about this location?
-
Everything was bright, cheerful, upbeat and fun! The team members were very personable and helpful, the space was organized and clean and the Pizza, Cheese Bread and French Frys all were delicious! We (the kids and adults alike) in our family all had a wonderful time and a very positive experience at Chuck E Cheese and we most certainty will be back!
Julie C. from Des Moines
What do guests say about value, passes and memberships?
-
My son loves it there. The staff are friendly. It's a safe place for my child. We try to visit at least once a week. We love the monthly silver pass.
Nok M. from Des Moines
What does a party at Chuck E. Cheese West Des Moines, IA cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $31.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $37.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
1431 22nd St., West Des Moines, IA 50266 · (515) 223-9430
About Chuck E. Cheese West Des Moines, IA
- This location
- Open since 1996, last remodeled in 2021
- Games
- 76 games on the floor
- Find us
- 22nd Street & University Avenue, in 22nd Street Plaza
- Parking
- The Chuck E. Cheese is located in a strip center with a shared surface parking lot. There are ample parking spaces available directly in front of the store and throughout the plaza.
- Area
- Polk County
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar
What’s at Chuck E. Cheese West Des Moines?
Chuck E. Cheese West Des Moines is easy to find — look for us near Valley West Regional Mall.Inside there is the arcade with 76 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from schools nearby, and plenty who drive in from Des Moines because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese West Des Moines and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese West Des Moines. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese West Des Moines specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese West Des Moines was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese West Des Moines, or book a birthday party online in a few minutes.