Chuck E. Cheese team member handing a bag of cotton candy to a child at the prize counter.

What Guests Say About Chuck E. Cheese Stone Oak

Real reviews from real families, in their own words.

A woman holds a young boy at Chuck E. Cheese near the arcade games.

Where do these reviews come from?

Every review on this page was written by a guest who visited Chuck E. Cheese Stone Oak and gave us written permission to publish it.

They come from the survey we send after a visit or a party, grouped by what each guest talked about.

How long have families been coming here?

Families have been coming here since 2002, and these are the visits they wanted to tell us about.

What do guests say about this location?

18 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.

Updated October 2026

Guests have written 18 reviews about Chuck E. Cheese Stone Oak, TX, covering 8 subjects. The subjects they raise most often are the team (6 reviews), birthday parties (5 reviews) and visiting as a family (2 reviews). They were written between June 2026 and October 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.

What guests write about at Chuck E. Cheese Stone Oak, TX
Subject Reviews
Our team 6
Birthday parties 5
Family time 2
Meeting Chuck E. 1
Clean and safe 1
More from our guests 1
Welcoming every kid 1
Easy on parents 1

What do guests say about the team?

  • We come to Chuck E. Cheese quite often so we knew that our daughter's birthday party would also be there. We feel very connected with our local Chuck E. Cheese and the staff there. They take such great care of us and they feel more like neighbors. We feel like we know everybody when we go, and we are very comfortable.

    Anna C. from Bulverde, TX
  • We had a great experience with the help of a young man that was helping us that morning. He was a great employee who explained everything to us, timed everything perfectly and helped us through the whole process making it an easy in and out party.

    Carmen G. from San Antonio, TX
  • Our experience with the Stone Oak location is great. The staff goes above and beyond interacting with our toddler. The food, atmosphere, and experiences make us come for more.

    Valarie B. from San Antonio, TX
  • My kids thoroughly enjoy visiting and as parents, we love how friendly and helpful the staff always is.

    Jackie G.
  • Friendly staff. Always check to make sure we have our stamp when leaving. Great value for the games available.

    Zak S. from San Antonio, TX
  • My son and guest had a great experience! There was a slight issue ordering the pizza but it was resolved and the manager took care of us! Overall we would definitely go back again!

    Reina T. from San Antonio, TX

What do guests say about birthday parties here?

  • The Chuck E. Cheese employees were great, everything was ready once we showed up, food was delicious and ready on time. The kids had fun and the parents were worry free. We really appreciated!

    Al D. from San Antoni, TX
  • The two birthday star option really what sealed the deal for booking. Also the day of the party the restaurant staff was very accommodating to the fluctuating guest list.

    Christine C. from San Antonio, TX
  • The entire process from arrival to departure is executed to perfection. It eliminates the stresses that come with being a party host and allows us as family to focus on what's important, and that is the child.

    Garrett G. from San Antonio, TX
  • Kids really enjoyed their time. The older kids and adults also had fun. The party host did an excellent job of enabling all guests to have fun.

    Thomas W. from San Antonio, TX
  • Excellent service. The food was good and delivered at promised time. A good job by party host keeping party organized and helping add on things as needed

    Travis B. from San Antonio

What do guests say about visiting as a family?

  • We had such a wonderful experience at Chuck E. Cheese! The atmosphere was fun, welcoming, and perfect for the kids. Everything was enjoyable, from the games and entertainment to the overall cleanliness and friendly service. The staff made us feel welcomed and helped make our visit extra special. The kids had an amazing time playing, laughing, and making memories. It's a great place for family fun, birthday celebrations, and spending quality time together. We truly enjoyed our visit and will definitely be coming back! Highly recommend Chuck E. Cheese to any family looking for a fun and memorable experience!

    K G. from Bexar, TX
  • It was very good my great granddaughter had a wonderful day

    Gloria from San Antonio

What do guests say about meeting Chuck E.?

  • Four kids, one Chuck E. Cheese, and zero regrets. Every single visit turns into the best night of the month. The moment we walk in, Chuck E. Cheese himself comes out to greet everyone — big smile, waving, making each of my four feel like the guest of honor. My kids light up like it's Christmas morning. The food? Delicious

    Selina G. from San Antonio

What do guests say about cleanliness and safety?

  • Clean environment, safe, and nice staff.

    Laura R. from San Antonio, TX

What else do guests say about this location?

  • Best Chuck e cheese in the nation. Fun interactive games. The place is clean. Food is fresh and delicious. Staff are amazing. The manager is soooooooooooo awesome.

    Sophia M. from San Antonio

What do guests say about how welcoming it is for every kid?

  • Not crowded. Helpful staff. Clean. My child is autistic and I feel safe with him moving around in the playroom.

    Melissa J.

What do parents say about how easy the trip is?

  • Always enjoy having parties at Chuck E. Cheese! So easy and convenient!

    J. A. from San Antonio, TX

What does a party at Chuck E. Cheese Stone Oak, TX cost?

Birthday party pricing at Chuck E. Cheese Stone Oak, TX
Package Price Covers Notes
Birthday party package $99.99 for 6 kids 2 hours of unlimited gameplay
Mega Fun party $29.99 per kid minimum 5 kids
Ultimate Fun party $35.99 per kid minimum 5 kids

Prices are for this location and can change; the booking page confirms the current price before you pay.

1403 N. Loop 1604 E., San Antonio, TX 78232 · (210) 495-3602

About Chuck E. Cheese Stone Oak, TX

This location
Open since 2002
Games
61 games on the floor
Find us
N Loop 1604 E & Stone Oak Pkwy, near Six Flags Fiesta Texas
Parking
The Chuck E. Cheese location has a dedicated parking lot. It is a large surface lot shared with other nearby businesses.
Area
Stone Oak, Bexar County
Schools nearby
North East ISD
At this location
Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar

What’s at Chuck E. Cheese Stone Oak?

Chuck E. Cheese Stone Oak is easy to find — look for us near Six Flags Fiesta Texas.

Inside there is the arcade with 61 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from North East ISD, and plenty who drive in from San Antonio because their kids asked to come back. See birthday party packages
Young girl excitedly catching prize tickets inside the Ticket Blaster at Chuck E. Cheese.

How do we collect these reviews?

  • Asked, Not Scraped

    Our own guest surveys. Never pulled from other sites.

  • Shared With Permission

    Every guest said yes, and chose how to be named.

  • Their Words

    Shown exactly as written. Nothing rewritten.

What else do people ask about these reviews?

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