What Guests Say About Chuck E. Cheese Rochester
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Rochester and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 2003, and these are the visits they wanted to tell us about.
What do guests say about this location?
23 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 23 reviews about Chuck E. Cheese Rochester, NY, covering 8 subjects. The subjects they raise most often are their visit generally (5 reviews), birthday parties (4 reviews) and visiting as a family (4 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| More from our guests | 5 |
| Birthday parties | 4 |
| Family time | 4 |
| Coming back after years | 3 |
| Games and play | 2 |
| Our team | 2 |
| Value, passes and memberships | 2 |
| Clean and safe | 1 |
What else do guests say about this location?
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Loved the variety of toys! The place is clean and plenty of space for adults to sit while watching the kids!
Asala A. from Rochester, NY -
Service, environment, cleanliness, music. A great time for the kids!
Asia D. from Rochester -
I love taking my boys to Chuck E. Cheese.i love pizza. My boys enjoy being there
Bri B. from Rochester, NY -
We had a great experience. My kids keep asking to return!
Julia A. -
Chuck E. Cheese is the place to be! You'll be sure to have the greatest time ever. Make sure to visit! Me and my family had a blast!
Essence R. from Rochester, NY
What do guests say about birthday parties here?
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Our host was amazing. She kept us in the loop the entire time and made our birthday girl really feel like a star!
Jasmin J. from Rochester -
I was able to book last minute after the rain storm almost forced us to cancel our son's party. The staff were very accommodating and our host was just absolutely wonderful.
Rosa R. from Rochester, NY -
Staff was excellent everything was perfect … the party was a huge hit!
Sara F. from Rochester -
The children had a wonderful time for the birthday party. Everyone had a blast.
Lyneice C. from Rochester
What do guests say about visiting as a family?
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It was absolutely amazing the food the games the pictures the memory I was able to make with my family the pictures we took in the booth it was absolutely awesome!
Pashe S. from Rochester, NY -
Everything was a breeze my Grandkids just want to play the game so they enjoyed themselves its all about my grandkids being happy
Keisha M. from Webster -
My granddaughter loves chuckie cheese and we had such a wonderful time clean safe and fun lots to do specials on packages we will return frequently
Rachel M. from Brockport -
The grandkids always have a great time playing games and eating pizza!! The fun pass was a great purchase for us. They love it there!!
Susan M. from Greece, NY
What do guests say who came back after years away?
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My 2 year was able to play and enjoy himself safely, I am 43 and came to chucky Cheese as a kid and it was nostalgicto be able to bring my kid here
Cory G. from Batavia -
We have a lot of fun. I haven't been to Chuck E. Cheese since I was a child myself and it was amazing to take my own child so he can experience the joy of Chuck E. Cheese.
Raiaijah H. from Rochester, NY -
I love it,it was so fun, my child loves chuck E. cheese also she watches chuck E. Cheese shows on tv so we frequently come here and it mostly always a great experience
Charity W. from Rochester, NY
What do guests say about the games and arcade?
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Games were fun to play. I brought my granddaughter here to have fun and she definitely enjoyed it.
Brandy E. from Rochester -
My son truly enjoyed himself and i loved the variety of games that was available for him.
Taneisha W. from Rochester, NY
What do guests say about the team?
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I don't usually leave reviews, but this Chuck E. Cheese in Greece honestly deserves one. From the moment we walked in, the staff was welcoming, patient, and genuinely seemed like they wanted everyone to have a great time. The restaurant was much cleaner than I expected, the games were working, and everything felt well organized. What really stood out was how the employees interacted with the kids. They weren't just doing a job—they made the experience feel special. Chuck E. Cheese took the time to wave, dance, and create memories that had the kids smiling the entire visit. It's refreshing to see a place where customer service still matters. As a parent, finding somewhere that's fun for the kids without being stressful for the adults is rare. This location nailed that balance. If you're looking for a place to celebrate a birthday or just spend a few hours making memories with your family, I highly recommend the Chuck E. Cheese in Greece. We'll definitely be back!
Angel A. from Rochester, NY -
They sing to the kids, they ask you if you need anything and during busy times they stay clean
Alyssia W. from Rochester
What do guests say about value, passes and memberships?
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Then fun pass is an outstanding value and my child enjoys coming to chuck e cheese. It's a good experience every time.
Crystal W. from Rochester -
We always have a blast, the kids love coming and the membership for the summer makes it so easy and worth coming and bringing friends!
Hannah B. from Spencerport, NY
What do guests say about cleanliness and safety?
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Easy, clean, not packed, decent play package options
Taylor M. from Rochester, NY
What does a party at Chuck E. Cheese Rochester, NY cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $31.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $37.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
3130 Ridge Rd. West, Rochester, NY 14626 · (585) 227-6360
About Chuck E. Cheese Rochester, NY
- This location
- Open since 2003, last remodeled in 2024
- Games
- 65 games on the floor
- Find us
- West Ridge Road & Long Pond Road, in Lowe's Plaza
- Parking
- The Chuck E. Cheese is a freestanding outparcel within the Lowe's Plaza, which offers a large surface parking lot shared with other retailers in the plaza.
- Area
- Greece, Monroe County
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar, Sensory Sensitive Sundays
What’s at Chuck E. Cheese Rochester?
Chuck E. Cheese Rochester is easy to find — look for us near The Mall at Greece Ridge.Inside there is the arcade with 65 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from schools nearby, and plenty who drive in from Rochester because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Rochester and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Rochester. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Rochester specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Rochester was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Rochester, or book a birthday party online in a few minutes.