What Guests Say About Chuck E. Cheese NE Philadelphia
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese NE Philadelphia and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 1989, and these are the visits they wanted to tell us about.
What do guests say about this location?
23 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated October 2026
Guests have written 23 reviews about Chuck E. Cheese NE Philadelphia, PA, covering 11 subjects. The subjects they raise most often are visiting as a family (5 reviews), the team (5 reviews) and birthday parties (2 reviews). They were written between June 2026 and October 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Family time | 5 |
| Our team | 5 |
| Birthday parties | 2 |
| Clean and safe | 2 |
| More from our guests | 2 |
| Welcoming every kid | 2 |
| Games and play | 1 |
| Why this location | 1 |
| Coming back after years | 1 |
| Easy on parents | 1 |
| Value, passes and memberships | 1 |
What do guests say about visiting as a family?
-
My grandson wanted to go to Chuck E. Cheese and play. I asked him if he had a good time and he said yes Pop Pop, I asked him again if he had a great time and he said yes!!
Kevin S. from Philadelphia -
My grandson had a great time. My husband and I love that it was very clean. The staff was very helpful and very friendly. My grandson is a big fan of pizza and he said it was delicious. We are definitely bringing him back again.
Ebony W. from Philadelphia, PA -
Great place for kids to hang out and have fun. We visit at least twice a month with my toddler and she loves playing with other children her age. Defiantly recommend coming here.
Kristen A. from Philadelphia -
great staff nice place my grandson loves coming here had a monthly pass it just expired it was a great deal love seeing my grandkids having fun
Vitin L. from Philadelphia, PA -
My child is always happy when going there; it offers good value for money. Highly recommended.
Yiqing L.
What do guests say about the team?
-
The staff went out of their way and it was several team members not just the manager. They even dug out the Halloween cups my grandchildren wanted. We were there at opening yet they weren't bothered. They laughed and joked with me at the counter. The customer service was genuine. Chuck E Cheese danced and interacted great with the kids also.
Stacy G. from Philadelphia -
Our hostess and the employees there were very knowledgeable, kind and helpful. They were clearly busy but that never stopped them from being kind and checking in with us. Everyone had fun including the adults it was a great family experience and the food was great.
Julissa H. -
Very competent staff. Clean. Machines were all working. Excellent customer service during ticket exchange.
Jill D. from Huntingdon Valley, PA -
The staff are very friendly, and my child has a great time every time we visit. We will be coming back often.
Yq L. -
They did everything possible to accommodate with me, as well as customer service from every individual we had interactions were very warm and professional! Definitely bringing my mini me more often.
Ernest L. from Philadelphia, PA
What do guests say about birthday parties here?
-
Amazing service a place was very clean, attentive,organized,well prepared! Our party host was so sweet and interactive helpful! The whole day went smooth from start to finish! My son kept coming over to me and say he was having the best birthday!
Kerri F. from Philadelphia, PA -
Everything went smoothly, host was super nice and manager. Engaged with the kids. Food was bought out at a good time. Everything was set up before I arrived. They also accommodated me with a lighter for candles and knife to cut the cake
Margarita S. from Philadelphia, PA
What do guests say about cleanliness and safety?
-
Looks amazing. It was a beautiful time. It was super clean and the food.
Shontique D. from Philadelphia, PA -
Not crowded Friendly workers Clean environment
Joan G. from Philadelphia
What else do guests say about this location?
-
Kids had a great time! Facility is nice and has so many games. Music and noise level was not overwhelming for the adults. 10/10
Nicole S. from Philadelphia -
Had a wonderful time everyone was so nice helpful I enjoyed the games and activities more then the kids
Michelle B.
What do guests say about how welcoming it is for every kid?
-
Friendly and accommodating staff. My son is autistic and the staff makes him feel welcome when he visits
Nakira T. from Phila, PA -
I went with my special needs kids and the staff were very accommodating. Especially the managers. I definitely will be back. I highly recommend it
Catherine K. from Pennsylvania
What do guests say about the games and arcade?
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There are plenty of activities for my children of various ages. There is also different challenge level games for children with different skill sets. The pizza is hot and delicious! My children enjoy getting their own soda from the self serve soda fountain.
Barbara P. from Philadelphia
Why do guests say they choose this location?
-
I've been coming to this location for over 13 years each time great experience
Sade D. from Philadelphia
What do guests say who came back after years away?
-
Chuck E. Cheese has been around since I was younger and still just as fun and enjoyable for the kids! The pizza has always been a fan favorite. We love Chuck E. Cheese!
Myranda M. from Philadelphia
What do parents say about how easy the trip is?
-
Chuck E cheese is great to take kids out, they have so much space to run and entertain themselves with. No phones nothing just running and having fun
Jasmine A. from Philadelphia, PA
What do guests say about value, passes and memberships?
-
Kids had a excellent time at a good price, also I appreciated the fact that I didn't have to pay for any of the children that didn't show up.
Christina C. from Philadelphia
What does a party at Chuck E. Cheese NE Philadelphia, PA cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $29.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $35.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
9175 Roosevelt Blvd, Philadelphia, PA 19114 · (215) 677-6300
About Chuck E. Cheese NE Philadelphia, PA
- This location
- Open since 1989, last remodeled in 2021
- Games
- 88 games on the floor
- Find us
- Roosevelt Boulevard (US Route 1) and Welsh Road, in Northeast Shopping Center
- Parking
- The property offers convenient parking shared with the surrounding shopping center, with 1,087 parking spaces available.
- Area
- Northeast Philadelphia, Philadelphia County
- Schools nearby
- The School District of Philadelphia
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar, Sensory Sensitive Sundays
What’s at Chuck E. Cheese NE Philadelphia?
Chuck E. Cheese NE Philadelphia is easy to find — look for us near Northeast Philadelphia Airport.Inside there is the arcade with 88 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from The School District of Philadelphia, and plenty who drive in from Philadelphia because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese NE Philadelphia and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese NE Philadelphia. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese NE Philadelphia specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese NE Philadelphia was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese NE Philadelphia, or book a birthday party online in a few minutes.