What Guests Say About Chuck E. Cheese National City
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese National City and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 1984, and these are the visits they wanted to tell us about.
What do guests say about this location?
35 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated November 2026
Guests have written 35 reviews about Chuck E. Cheese National City, CA, covering 12 subjects. The subjects they raise most often are birthday parties (5 reviews), cleanliness and safety (5 reviews) and visiting as a family (5 reviews). They were written between June 2026 and November 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Birthday parties | 5 |
| Clean and safe | 5 |
| Family time | 5 |
| More from our guests | 5 |
| Our team | 5 |
| Food | 2 |
| Coming back after years | 2 |
| Value, passes and memberships | 2 |
| Meeting Chuck E. | 1 |
| Games and play | 1 |
| Welcoming every kid | 1 |
| Easy on parents | 1 |
What do guests say about birthday parties here?
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We had an amazing time celebrating my daughter's birthday here! The staff was incredibly attentive, friendly, and took the time to explain everything clearly so the party ran smoothly. Highly recommend!
Nelida M. from Imperial Beach -
We've done multiple parties, small/large at the same location, the staff, food, service and atmosphere has always been great, our kids always enjoy going there, we genuinely enjoyed it.
Javier R. from San Diego, CA -
My grandson had a great birthday; everything was good—the food, the shows—and everything was clean and tidy. My grandson had a lot of fun, and the staff were very helpful.
Silvia R. from San Diego, CA -
All team members were very nice and never hurried me up! I will definitely be booking parties in this location
Lizbeth V. from Chula Vista, CA -
This was my first time celebrating a birthday at Chuck E Cheese and it was a great experience. Definitely worth it. All the kids had so much fun!
Jazmine Z. from San Diego, CA
What do guests say about cleanliness and safety?
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Good customer service every one was very helpful and friendly.very clean my granddaughter loved it there.the food was really good fast service.the salad bar was fresh and clean so delicious
Jackie P. from San Diego -
Salad bar was stocked every time I went back for seconds. Restaurant was clean. Staff was friendly and helpful.
Luis A. from Shafter, CA -
Service friendly I like that it's secure for the kids since there is someone at the door
Alyssa L. -
Great customer service, clean, felt safe having the grandkids playing there.
Kathy C. from Imperial Beach -
Clean environment, good customer service, great place for the kids to play and enjoy themselves, good food
Brenda N. from Chula Vista
What do guests say about visiting as a family?
-
Come by for fun, not only kids, enjoy pizza my son's favorite. We always invite others so they can all play the games, we love the basketball hoops, we take pictures at the kiosk.
Maria from Spring Valley -
My grandchildred had so much fun playing, enjoyed the food, unli drinks. I saw smile on everyones faces, young and old folks. BTW I love the salad bar so yummy and off course the pizza and chicken. Staff are super friendly. Keep up the good work you guys.
Dolly A. from San Diego -
I love coming here with the family to catch up on what's been going on in our lives. The children love to play and eat. I think I enjoy myself more than them! LOL
Valerie T. from San Diego -
Chuck E Cheese never lets us down! My kids love it& we always have a good time as a family. Great games that even parents can enjoy, friendly staff& good food& nice party planning.
Jade S. from San Diego, CA -
I loved watching my nephew have fun and have the best experience. Loved sharing memories with him in. Chuck E. Cheese!
Maribel E. from California
What else do guests say about this location?
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My daughter had a great time. The experience met my expectations. The pizza exceeded my expectations. It was incredibly easy. All her friends are the biggest Chuck E. Cheese fans now.
Kelli K. from San Diego, CA -
My child had a great time, we where at chuck e cheese for several hours of fun.
Edgar M. from San Diego -
Everything always goes smoothly at this location. It has plenty of space to sit and many game options.
Adriana G. from National City, CA -
It was Sunday around 2 pm. Not a lot of people. Everything was perfect. Had a great time
Lillian P. from Chula Vista -
Great staff great atmosphere kids loved it
Celia C. from San Diego
What do guests say about the team?
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Staff was very friendly and helpful! My kids always have the best time at this ChuckECheese. Thank you for making his birthday party the best!
Lidia P. from Chula Vista, CA -
We had a great experience at Chuck E. Cheese! The staff was very friendly, helpful, and welcoming. They were patient with the kids and made sure everything went smoothly. You can really tell they care about making families feel comfortable and having a good time. Thank you to the whole team for making our visit so special! We'll definitely be coming back! I totally forgot the guy that help me but thank you!!
Kasandra V. from Chula Vista, CA -
Staff was very friendly and helpful! and it was during rush hour
Daisy V. from San Diego, CA -
Great staff, there's times when its super busy and the staff is always helpful never had a bad experience with any of them
Yanetzy E. from San Diego, CA -
As soon as we walked in we felt welcomed the employee cant remember his name was so nice and kindly helped me sign up for the membership and helped me understand it a bit better, everyone was so nice
Carolina A. from Chula Vista, CA
What do guests say about the pizza and food?
-
Good customer to staff ratio. Food was great and We had a blast with all the games!
George S. from San Diego -
Always have a good time here! Food taste great and associates are always so helpful!
Julia A. from Chula Vista, CA
What do guests say who came back after years away?
-
Great customer service clean and ample space. love this place takes me back to when I was a kid now my kids love this place.
Jose G. from San Diego -
I love Chuck E. Cheese's been coming here since I was a kid
Andrew C. from Chula Vista, CA
What do guests say about value, passes and memberships?
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We love the Chuck E Cheese membership gives us access all the locations so my son can play different games at different locations. Managers have been great at multiple locations and premises are clean!
Heather S. from San Diego, CA -
Kids have fun and staff is awesome / The monthly "Membership" worth purchasing for the kids
Diandra D. from San Diego
What do guests say about meeting Chuck E.?
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Awesome experience with the staff and Chuck E. First time I actually see him walk around and greet the kids aside from the dances. Plus my wife and kids loveee the pizza and wings haha awesome place, good distraction from the day to day activities
Arturo M. from San Diego, CA
What do guests say about the games and arcade?
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Overall the boys have a good time play counting the tickets and buying prize or saving up for a big one
Ashley H. from San Diego, CA
What do guests say about how welcoming it is for every kid?
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My daughter with autism had the most safest fun
Clerisa R. from Chula Vista, CA
What do parents say about how easy the trip is?
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It was not as busy as other days usually Wednesdays is really crowded that's the only day my kids don't have a after school activity and it's the only day that we can go so I was really happy that there was not a big wait
Adriana C. from Chula Vista
What does a party at Chuck E. Cheese National City, CA cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $34.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $40.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
1143 Highland Ave., National City, CA 91950 · (619) 474-6667
About Chuck E. Cheese National City, CA
- This location
- Open since 1984, last remodeled in 2023
- Games
- 83 games on the floor
- Find us
- Plaza Boulevard, near Westfield Plaza Bonita
- Parking
- The Chuck E. Cheese shares a large surface parking lot with other businesses in the retail area, including a Walmart Supercenter.
- Area
- San Diego County
- Schools nearby
- National School District
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar
What’s at Chuck E. Cheese National City?
Chuck E. Cheese National City is easy to find — look for us near Westfield Plaza Bonita.Inside there is the arcade with 83 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from National School District, and plenty who drive in from San Diego because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese National City and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese National City. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese National City specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese National City was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese National City, or book a birthday party online in a few minutes.