What Guests Say About Chuck E. Cheese Knoxville
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Knoxville and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 1998, and these are the visits they wanted to tell us about.
What do guests say about this location?
25 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 25 reviews about Chuck E. Cheese Knoxville, TN, covering 9 subjects. The subjects they raise most often are birthday parties (6 reviews), the team (6 reviews) and cleanliness and safety (4 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Birthday parties | 6 |
| Our team | 6 |
| Clean and safe | 4 |
| Family time | 3 |
| Games and play | 2 |
| Food | 1 |
| Coming back after years | 1 |
| Easy on parents | 1 |
| Value, passes and memberships | 1 |
What do guests say about birthday parties here?
-
It was a perfect location for a 5-year-old birthday party. My kids had never been there before, and they loved it. It was hard to get them to leave. It was clean, there was a lot for them to do, the service was good, the food was decent (better than expected), and the price was reasonable. It was certainly the easiest (on me) birthday party we have hosted for our kids. It was a great choice!
Jamie C. from Vonore, TN -
I attended a birthday party this past Saturday. The host seemed very helpful and very present, especially with the kids they even danced with the kids and helped alongside Chuckie when he came out. The employees were sweeping/cleaning pretty much the whole time which was a good sight to see knowing they are cleaning the rides/attractions.
Kay M. from Morristown, TN -
The last time I went to a Chuck E Cheese was when my daughters were little in Phoenix AZ This visit was for my granddaughter's 4 year old birthday along with my 3 year old grandson. The food was excellent, everything was clean, looked brand new and it wasn't overwhelming for little ones; there was just enough for them to have a blast. The new technology with the lit up dance floor with moving characters as you step on them is amazing along with the videos. We will be looking at yearly memberships soon.
Ginger S. from Alcoa, TN -
We had an excellent experience celebrating our child's birthday at Chuck E. Cheese. The staff was friendly, organized, and very helpful throughout the event. The kids had a fantastic time with the games and activities, and everything went smoothly from start to finish. Thank you for making the birthday celebration fun, memorable, and stress-free for our family
Muhammad U. from Knoxville, TN -
Everything went as expected and was a fun time. Worth the price for sure. My other child wants to have his party there next time. It was nice having a party and not have to prep before or clean after.
Josh C. from Sparta, TN -
My child asked to have a birthday party here!! They were AMAZING!! First time hosting a party there and it will definitely not be the last, I highly recommend it
Silvia V. from Sevierville, TN
What do guests say about the team?
-
The staff is always friendly, pizza is fresh, and the kids always have a blast. Every time we come! The staff is especially patient when my children are indecisive while choosing prizes.
Kelly D. from Kodak, TN -
Everyone was so good to us the employees were so busy the place was packed with birthday parties and everyday customers they still found time to take care of everyone
Victoria N. from Knox Tenn -
The employees were very nice and helpful with getting me signed up for the fun pass. The food was good and fresh as always. Games were fun. Always a good time
Amanda A. from Knoxville -
Very friendly staff and accommodating anything we needed or asked for. Loved the new play area and it was a great deal.
Kelly D. from Knoxville, TN -
Management and staff was very helpful with any needs/accommodations. My kids had a blast and talk about going back every day!
Asheley M. from Knoxville, TN -
Great service, staffing was nice, food was fresh, and compatible for most age groups.
Danielle H. from Knoxville, TN
What do guests say about cleanliness and safety?
-
The staff was very friendly, the pizza was delicious, the facility was clean and all of the games worked.
Rachel R. from Knoxville -
Clean, proper temperature, nice family atmosphere, helpful employees and reasonable experience for your money
Ken P. from Greenback, TN -
It was great! Clean, all games were working. Staff were great as well. The food was fresh and delicious.
Britany S. -
Safe, clean, lots of great games for my kids, respectful staff
Mike B. from Knoxville
What do guests say about visiting as a family?
-
Chuck E. Cheese has been such a fun resource for our family! We love taking our son on days where it's too hot, cold, or rainy outside & we all have a great time! We love to bring a friend for our son to enjoy games with & just the overall fun atmosphere!
Betsy R. from Loudon, TN -
I'm 83 years old and my youngest great grands are 2 years old with 2 siblings that are 4 who along with their parents WE ALL had a wonderful experience and as long as we continue to have a great time together we will continue this experience!!!
Benny B. from Knoxville -
Because it was not as busy and my Godson loved it, it felt like it was all of his and I wanted his experience to be a awesome thing thank you Chucky Cheese
Shi S. from Athens, TN
What do guests say about the games and arcade?
-
My kids had so much fun the pizza was good
Ashley D. from Harriman, TN -
Friendly staff; lots of games and activities to entertain kiddos
Dianne L. from Knoxville, TN
What do guests say about the pizza and food?
-
Food was good the games worked and my kids went straight to bed
Imani A. from Knoxville
What do guests say who came back after years away?
-
Staff is friendly and helpful-the"rugrats " look forward to the day we get to come to Chuck E. Cheese-so much so that when i say "can you say it?"they holler Chucky cheese
Benny B. from Knoxville
What do parents say about how easy the trip is?
-
I was able to get some work on my computer done knowing my child was in a safe place. She was not stuck at home with me not able to play with her because of the things I had to do. We had some of the best pizza in town. When I got finished with what I had to do, we had some of the best air hockey games and giggles. Chuck E. Cheese, you've come a long way from the showbiz pizza days that my parents dreaded. Thank you!
Mk R. from Knoxville, TN
What do guests say about value, passes and memberships?
-
Love using my membership to take my son and daughter. It is well worth the monthly charge. My kids and myself have fun.
Kristen H. from Maryville, TN
What does a party at Chuck E. Cheese Knoxville, TN cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $29.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $35.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
8225 Kingston Pike, Knoxville, TN 37919 · (865) 670-8586
About Chuck E. Cheese Knoxville, TN
- This location
- Open since 1998, last remodeled in 2022
- Games
- 66 games on the floor
- Find us
- Kingston Pike & Gallagher View Road, in Park Place
- Parking
- The Chuck E. Cheese at 8225 Kingston Pike is located in a 60,000 square foot center and has a parking ratio of 14.16 spaces per 1,000 square feet, suggesting a sizable shared parking lot.
- Area
- West Knoxville, Knox County
- Schools nearby
- Knox County Schools
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar, Sensory Sensitive Sundays
What’s at Chuck E. Cheese Knoxville?
Chuck E. Cheese Knoxville is easy to find — look for us near West Town Mall.Inside there is the arcade with 66 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Knox County Schools, and plenty who drive in from Knoxville because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Knoxville and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Knoxville. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Knoxville specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Knoxville was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Knoxville, or book a birthday party online in a few minutes.