Chuck E. Cheese team member handing a bag of cotton candy to a child at the prize counter.

What Guests Say About Chuck E. Cheese Knoxville

Real reviews from real families, in their own words.

A woman holds a young boy at Chuck E. Cheese near the arcade games.

Where do these reviews come from?

Every review on this page was written by a guest who visited Chuck E. Cheese Knoxville and gave us written permission to publish it.

They come from the survey we send after a visit or a party, grouped by what each guest talked about.

How long have families been coming here?

Families have been coming here since 1998, and these are the visits they wanted to tell us about.

What do guests say about this location?

31 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.

Updated October 2026

Guests have written 31 reviews about Chuck E. Cheese Knoxville, TN, covering 11 subjects. The subjects they raise most often are birthday parties (5 reviews), the team (5 reviews) and cleanliness and safety (4 reviews). They were written between June 2026 and October 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.

What guests write about at Chuck E. Cheese Knoxville, TN
Subject Reviews
Birthday parties 5
Our team 5
Clean and safe 4
Family time 4
Games and play 3
More from our guests 3
Food 2
Value, passes and memberships 2
Welcoming every kid 1
Coming back after years 1
Easy on parents 1

What do guests say about birthday parties here?

  • I brought 5 teenagers and 1 8 yr old and I just feel like they were so kind and really made it special for my daughter turning 16. We also were little slower leaving then planned and even though we walked out at exactly 10 pm, they remained extremely kind even though I know it sucks have people dragging getting out. My host was so helpful and kind as well as the front employees and even Chuck E Cheese was sweet to the teens. I was wondering how it would be bringing teens and them being annoyed with teens but they were absolutely amazing.

    Sara L. from Knoxville
  • I loved the way they done the birthday party by letting us know when the pizza and chuckie were ready. Loved the games and atmosphere!

    Lynn W. from Niota, TN
  • It was a perfect location for a 5-year-old birthday party. My kids had never been there before, and they loved it. It was hard to get them to leave. It was clean, there was a lot for them to do, the service was good, the food was decent (better than expected), and the price was reasonable. It was certainly the easiest (on me) birthday party we have hosted for our kids. It was a great choice!

    Jamie C. from Vonore, TN
  • I attended a birthday party this past Saturday. The host seemed very helpful and very present, especially with the kids they even danced with the kids and helped alongside Chuckie when he came out. The employees were sweeping/cleaning pretty much the whole time which was a good sight to see knowing they are cleaning the rides/attractions.

    Kay M. from Morristown, TN
  • The last time I went to a Chuck E Cheese was when my daughters were little in Phoenix AZ This visit was for my granddaughter's 4 year old birthday along with my 3 year old grandson. The food was excellent, everything was clean, looked brand new and it wasn't overwhelming for little ones; there was just enough for them to have a blast. The new technology with the lit up dance floor with moving characters as you step on them is amazing along with the videos. We will be looking at yearly memberships soon.

    Ginger S. from Alcoa, TN

What do guests say about the team?

  • The staff is always friendly, pizza is fresh, and the kids always have a blast. Every time we come! The staff is especially patient when my children are indecisive while choosing prizes.

    Kelly D. from Kodak, TN
  • Host was awesome. The kids all had a great time. I felt it was a safe place for them to run around and have fun. Food was really good. The wings were fantastic. The adults had fun too.

    Christina F. from Williamsburg
  • The cashier was knowledgeable, courteous and helpful. The game room was clean and bright. The games had a good variety.

    Deborah N. from Oak Ridge, TN
  • Everyone was so good to us the employees were so busy the place was packed with birthday parties and everyday customers they still found time to take care of everyone

    Victoria N. from Knox Tenn
  • The employees were very nice and helpful with getting me signed up for the fun pass. The food was good and fresh as always. Games were fun. Always a good time

    Amanda A. from Knoxville

What do guests say about cleanliness and safety?

  • The staff was very friendly, the pizza was delicious, the facility was clean and all of the games worked.

    Rachel R. from Knoxville
  • Clean, proper temperature, nice family atmosphere, helpful employees and reasonable experience for your money

    Ken P. from Greenback, TN
  • It was great! Clean, all games were working. Staff were great as well. The food was fresh and delicious.

    Britany S.
  • Safe, clean, lots of great games for my kids, respectful staff

    Mike B. from Knoxville

What do guests say about visiting as a family?

  • Chuck E. Cheese has been such a fun resource for our family! We love taking our son on days where it's too hot, cold, or rainy outside & we all have a great time! We love to bring a friend for our son to enjoy games with & just the overall fun atmosphere!

    Betsy R. from Loudon, TN
  • I'm 83 years old and my youngest great grands are 2 years old with 2 siblings that are 4 who along with their parents WE ALL had a wonderful experience and as long as we continue to have a great time together we will continue this experience!!!

    Benny B. from Knoxville
  • Because it was not as busy and my Godson loved it, it felt like it was all of his and I wanted his experience to be a awesome thing thank you Chucky Cheese

    Shi S. from Athens, TN
  • We love visiting Chuck E Cheese! The kids have the best time, the food is great, and we can enjoy watching everyone have fun!

    Cassidy W. from Knoxville, TN

What do guests say about the games and arcade?

  • We were so excited to see new games, interact with the great staff, and enjoy fun quality time in a safe environment.

    Betsy R. from Loudon
  • My kids had so much fun the pizza was good

    Ashley D. from Harriman, TN
  • Friendly staff; lots of games and activities to entertain kiddos

    Dianne L. from Knoxville, TN

What else do guests say about this location?

  • Friendly staff, fun for all ages yummy food

    Chicara G.
  • We ALWAYS have such a great time at Chuck E. Cheese! The games, the food, the staff, all wonderful!

    Katie K. from Louisville
  • Everyone was helpful and happy and it's just a wonderful family experience

    Benny B. from Knoxville

What do guests say about the pizza and food?

  • They made sure we had an amazing experience food was great the kids won't stop talking about it and they want their bday party there I was reading about the fun pass and then ask about it and I'm going to purchase one I think it's an amazing deal!

    Whitney G. from Knoxville, TN
  • Food was good the games worked and my kids went straight to bed

    Imani A. from Knoxville

What do guests say about value, passes and memberships?

  • My grandchildren really enjoyed there visit to Chuckee Cheese. We were treated with respect. The employee really explained the memberships well to us and helped us to select the one that best fit our family.

    Natosha J. from Jellico, TN
  • Love using my membership to take my son and daughter. It is well worth the monthly charge. My kids and myself have fun.

    Kristen H. from Maryville, TN

What do guests say about how welcoming it is for every kid?

  • Our 13 yr old special needs daughter had never been. She had a blast. Our family came to Show Biz Pizza in the late 80s. Our kids, we had them, loved it. The kids we have now loved Chuck E Cheese.

    Donna G. from Englewood, TN

What do guests say who came back after years away?

  • Staff is friendly and helpful-the"rugrats " look forward to the day we get to come to Chuck E. Cheese-so much so that when i say "can you say it?"they holler Chucky cheese

    Benny B. from Knoxville

What do parents say about how easy the trip is?

  • I was able to get some work on my computer done knowing my child was in a safe place. She was not stuck at home with me not able to play with her because of the things I had to do. We had some of the best pizza in town. When I got finished with what I had to do, we had some of the best air hockey games and giggles. Chuck E. Cheese, you've come a long way from the showbiz pizza days that my parents dreaded. Thank you!

    Mk R. from Knoxville, TN

What does a party at Chuck E. Cheese Knoxville, TN cost?

Birthday party pricing at Chuck E. Cheese Knoxville, TN
Package Price Covers Notes
Birthday party package $99.99 for 6 kids 2 hours of unlimited gameplay
Mega Fun party $29.99 per kid minimum 5 kids
Ultimate Fun party $35.99 per kid minimum 5 kids

Prices are for this location and can change; the booking page confirms the current price before you pay.

8225 Kingston Pike, Knoxville, TN 37919 · (865) 670-8586

About Chuck E. Cheese Knoxville, TN

This location
Open since 1998, last remodeled in 2022
Games
66 games on the floor
Find us
Kingston Pike & Gallagher View Road, in Park Place
Parking
The Chuck E. Cheese at 8225 Kingston Pike is located in a 60,000 square foot center and has a parking ratio of 14.16 spaces per 1,000 square feet, suggesting a sizable shared parking lot.
Area
West Knoxville, Knox County
Schools nearby
Knox County Schools
At this location
Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar, Sensory Sensitive Sundays

What’s at Chuck E. Cheese Knoxville?

Chuck E. Cheese Knoxville is easy to find — look for us near West Town Mall.

Inside there is the arcade with 66 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Knox County Schools, and plenty who drive in from Knoxville because their kids asked to come back. See birthday party packages
Young girl excitedly catching prize tickets inside the Ticket Blaster at Chuck E. Cheese.

How do we collect these reviews?

  • Asked, Not Scraped

    Our own guest surveys. Never pulled from other sites.

  • Shared With Permission

    Every guest said yes, and chose how to be named.

  • Their Words

    Shown exactly as written. Nothing rewritten.

What else do people ask about these reviews?

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