What Guests Say About Chuck E. Cheese Hayward
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Hayward and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 2003, and these are the visits they wanted to tell us about.
What do guests say about this location?
15 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 15 reviews about Chuck E. Cheese Hayward, CA, covering 7 subjects. The subjects they raise most often are the team (5 reviews), their visit generally (3 reviews) and birthday parties (2 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Our team | 5 |
| More from our guests | 3 |
| Birthday parties | 2 |
| Games and play | 2 |
| Meeting Chuck E. | 1 |
| Clean and safe | 1 |
| Family time | 1 |
What do guests say about the team?
-
Exceptional experience. Enjoyed the amount of customers as it was not busy. All staff provided excellent customer service and attention. Staff we did not have contact with were actively busy. Place was clean and well kept. Music and TV's were playing loud enough to hear and entertain kids. NO LONG WAITS ANYWHERE!!! Maximized time. Best time in all 2 years we have been coming here! Kiddos to the staff!
Karla A. from Hayward, CA -
All games were working, staff was friendly and attentive, place was clean.
Jay W. from Hayward, CA -
We had an excellent experience. The staff was friendly, welcoming, and attentive throughout our visit. The facility was clean, the food was fresh, and the kids had a great time. Everything was well organized, making it a fun and enjoyable experience. Thank you for providing such outstanding service!
Jaspreet K. from Union City -
We Love chuck E. Cheese everyone is so friendly and kind so helpful the place was so Clean we feel good stay there
Sandra R. from Hayward -
Great employee excellence service very excellent customer service. Always have a smile when they're greeting. Thank you.
Aaron B. from Hayward
What else do guests say about this location?
-
I love Chuck E. Cheese it makes us happy.
Sherry C. from Oakland, CA -
I always enjoy going there with my niece she always have a good time and enjoy the experience The staff are always nice too!!
Sherry from Hayward -
This was my child's first time there and she had a blast
Darlene M. from Haywardo
What do guests say about birthday parties here?
-
My son and our family and friends had such a great time celebrating his birthday at Chuck E. Cheese. The setup was perfect and the host helped us out so much. This was our first time hosting a birthday party there and my son felt extra special that day!
Julie O. -
Overall great birthday experience. My daughter and friends had a fun time.
Marisa L. from Hayward, CA
What do guests say about the games and arcade?
-
My son and I love going to Chuck E. Cheese! We have so much fun going each time. We get to take pictures with Chuck E. Or a family portrait in their photo booths. He especially loves the pizza and car rides.
Yocelyne A. from Hayward, CA -
The games were all working! Kids had a great time and didn't want to leave.
Portia S. from Hayward
What do guests say about meeting Chuck E.?
-
My grandson had a great time. He loves Chuck E Cheese.
Frances P. from Tracy
What do guests say about cleanliness and safety?
-
All the machines worked, clean, not much waiting for what we wanted to do.
Anya H. from Alameda, CA
What do guests say about visiting as a family?
-
My kids love it here and it is a great space for me to keep my eyes on both of them. They are 5 years apart but there are games for both of them.
Kim M. from Alameda, CA
What does a party at Chuck E. Cheese Hayward, CA cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $34.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $40.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
24039 Hesperian Blvd., Hayward, CA 94545 · (510) 265-0590
About Chuck E. Cheese Hayward, CA
- This location
- Open since 2003, last remodeled in 2024
- Games
- 86 games on the floor
- Find us
- W Winton Ave & Hesperian Blvd, in Winton Plaza
- Parking
- The Chuck E. Cheese's is located in a strip center with a large surface parking lot shared with other businesses. Parking for customers is available onsite.
- Area
- Eden Shores, Alameda County
- Schools nearby
- Hayward Unified School District
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar, Sensory Sensitive Sundays
What’s at Chuck E. Cheese Hayward?
Chuck E. Cheese Hayward is easy to find — look for us near Southland Mall.Inside there is the arcade with 86 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Hayward Unified School District, and plenty who drive in from San Francisco because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Hayward and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Hayward. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Hayward specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Hayward was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Hayward, or book a birthday party online in a few minutes.