What Guests Say About Chuck E. Cheese Firewheel
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Firewheel and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 2006, and these are the visits they wanted to tell us about.
What do guests say about this location?
14 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 14 reviews about Chuck E. Cheese Firewheel, TX, covering 5 subjects. The subjects they raise most often are the team (7 reviews), cleanliness and safety (3 reviews) and birthday parties (2 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Our team | 7 |
| Clean and safe | 3 |
| Birthday parties | 2 |
| Food | 1 |
| Why this location | 1 |
What do guests say about the team?
-
Customer service was great and the facility was really nice and clean. The staff was walking around and making sure everything was ok or assistance was needed with anything. They were very strict on checking to make sure the kids were leaving with the adult that has the same number stamped on them.
LaToyka J. from Garland, TX -
Staff are the best. So friendly and very patient with over eager children. We always have a wonderful time with our 3 grandchildren here. Food is great, treats are great, prices are reasonable for all that you get.
Cheryl C. from Garland -
We drive in from Carrollton to come to this location. The staff this time was amazing! The worker who helped us with our order was kind and sweet to the kids
Sunny from Dallas -
The employees were so helpful and friendly. We were waited on quickly and received our food quickly, as well.
Donna W. from Rowlett -
The staff is friendly, the place is clean. We always go early, so we always been having a nice experience so far!
Maria A. from Plano, TX -
Everything was easy and taken care of, and great communication with staff.
Mandy C. from Garland -
Excellent service, many games for kids to play
Ash H. from Dallas, TX
What do guests say about cleanliness and safety?
-
It went smoothly, our food came quick, the location was clean, and their prizes were stocked.
Mary J. from Dallas, TX -
Clean environment, helpful employees, all the games we used were all working properly. Great snack selection!
Donna W. from Rowlett -
The place was clean, employees were friendly and knowledgeable Food was great! All games worked as intended
Stacy S. from Corsicana, TX
What do guests say about birthday parties here?
-
It was very easy to have a bday party at this location. The host was attentive and also very helpful. Thanks for a great experience. The kids love it so it was a win win overall.
Nathan R. from Wylie -
Great place for children's Birthday party. Fun friendly atmosphere. Games are great. All around great experience.
Debra H. from Garland, TX
What do guests say about the pizza and food?
-
This location was excellent! Quick, hot and delicious food. Will be back.
Christine D. from Arlington, TX
Why do guests say they choose this location?
-
I have been to the same location plenty of times and every time we go we are greeted and always have a amazing experience
Vannesa M. from Garland
What does a party at Chuck E. Cheese Firewheel, TX cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $31.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $37.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
4992 State Hwy 190, Garland, TX 75044 · (972) 496-7903
About Chuck E. Cheese Firewheel, TX
- This location
- Open since 2006, last remodeled in 2023
- Games
- 64 games on the floor
- Find us
- State Highway 190 & N Garland Rd, near Firewheel Town Center
- Parking
- The Chuck E. Cheese in Garland has a dedicated parking lot shared with other businesses in the immediate vicinity.
- Area
- Dallas County
- Schools nearby
- Garland Independent School District
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar, Sensory Sensitive Sundays
What’s at Chuck E. Cheese Firewheel?
Chuck E. Cheese Firewheel is easy to find — look for us near Firewheel Town Center.Inside there is the arcade with 64 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Garland Independent School District, and plenty who drive in from Dallas because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Firewheel and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Firewheel. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Firewheel specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Firewheel was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Firewheel, or book a birthday party online in a few minutes.