What Guests Say About Chuck E. Cheese West Fresno
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese West Fresno and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 1986, and these are the visits they wanted to tell us about.
What do guests say about this location?
22 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated November 2026
Guests have written 22 reviews about Chuck E. Cheese West Fresno, CA, covering 10 subjects. The subjects they raise most often are the team (6 reviews), birthday parties (4 reviews) and cleanliness and safety (3 reviews). They were written between June 2026 and November 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Our team | 6 |
| Birthday parties | 4 |
| Clean and safe | 3 |
| Family time | 2 |
| More from our guests | 2 |
| Meeting Chuck E. | 1 |
| Games and play | 1 |
| Welcoming every kid | 1 |
| Coming back after years | 1 |
| Value, passes and memberships | 1 |
What do guests say about the team?
-
The staff here are super friendly and accommodating, I had an amazing experience with my little ones. Thank you all!
Shay W. from Fresno, CA -
The staff are so amazing and very helpful. It's my third time there and they are such great workers!
Savannah N. -
Greeted at the door treated well girl at front help me choose the best deal and was very friendly
Naomi R. from Fresno, CA -
The employees were very nice & helpful. They had great customer service and great energy. My son loved the pizza also.
J O. from Fresno, CA -
The service from start to finish was exceptional. Staff made it easy and stress free.
Nellie A. from Fresno -
Amazing staff excellent customer service from start to finish especially when they seemed to be very busy on a Saturday.
Aylin S. from Fresno, CA
What do guests say about birthday parties here?
-
The facility was clean and well taken care of. The staff were all very friendly and helpful. My son and his friends had fun and I liked that I didn't need to do or prepare anything extra for the party. Food and cake were available at the restaurant which made it very convenient.
Dana H. from Madera -
This was our first time experiencing chuck e cheese birthday party and it was the best definitely one of the best locations to book a birthday party everyone was very friendly and helpful. My daughter had the best time.
Briana C. from Fresno, CA -
We had my son 3rd birthday and 4th birthday at chuck E. cheese. It was awesome my son had a blast and enjoyed it. I think we will continue to return for birthday parties. Thank you chuck E cheese.
Samantha M. from Madera, CA -
The staff was wonderful helpful and our party host was on top of things very positive and energetic perfect party host
Liz L. from Fresno, CA
What do guests say about cleanliness and safety?
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The staff was very attentive, I saw the manager walking around testing and cleaning the machines, and the facility was very clean.
Jeff T. from Visalia -
Clean, good customer service. Great atmosphere and lots of fun games.
Pedro F. from Fresno, CA -
Great experience, very helpful at the register on package deals. And it was very clean
M. W. from Fresno, CA
What do guests say about visiting as a family?
-
My granddaughter loves coming here. Place is always clean and pizza is good.
Ramona V. from Fresno -
First time with my 18mths granddaughter and she needed a place clean & roomy with lots of room to explore.
Lupe R. from Fresno, CA
What else do guests say about this location?
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I love this place for my kids, absolutely amazing & great for the price
King E. from Madera, CA -
Great experience my daughter always has a great time
Niya M. from Fresno
What do guests say about meeting Chuck E.?
-
Very clean, got to meet the mouse, kiddo enjoyed it
Angela F. from Fresno, CA
What do guests say about the games and arcade?
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I like all the games the pizza food was good and my kids have really fun. Thank you
Ana A. from Kerman
What do guests say about how welcoming it is for every kid?
-
I have two special need boys and the staff there were very friendly, very professional and patient with my family
Marisol R. from Reedley, CA
What do guests say who came back after years away?
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I haven't visited to this particular Chuck E. Cheese location in almost 16 years. The last time I went was back in 2010 and I was 6 years old during that time! I'm 22 years old now and I went with mom to relive that Chuck E. Cheese experience once again after not going for almost 16 years and wow! I can gladly say that I really had an amazing experience. I had extreme fun playing the arcade games. I really was in shock and in a lost for words that it looks so different now since they completely remodeled and renovated the inside from what it used to look inside back when the last time I went almost 16 years ago. Honestly? I seriously love the remodel and the renovation. The inside was really clean and the tables and seats weren't dirty at all. The inside smelled really nice, it smelled like cotton candy and flowery sanitizing soap mixed with a little bit of citrus scent. The person who attended us and took our order for the food was extremely nice and she had a really nice attitude. The food was also good. My mom really loved the pizza. I got bone-in wings which were actually good. I'm definitely coming back to this particular location again soon. I grew up with this particular Chuck E. Cheese location. I have memories going here with my mom, my dad, and my sister when I was a kid as far as to the late 2000s, which was the 2008 and 2009 era.
George S. from Fresno, CA
What do guests say about value, passes and memberships?
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As a mom of two, I'm always looking for fun, affordable ways to spend quality time with my kids—especially during the hot Central Valley summers. These passes have been one of the best investments we've made! I originally bought them hoping we'd use them at least once a month, but we've ended up going much more often. One thing I really appreciate is how safe the environment is. The check-in and check-out process gives me peace of mind, knowing my kids are secure while they play. It's even become a great place for me to catch up on homework or other tasks while they have fun. It's truly been a win-win for our family!
Jailene J. from Madera
What does a party at Chuck E. Cheese West Fresno, CA cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $34.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $40.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
3117 W. Shaw, Fresno, CA 93711 · (559) 229-6200
About Chuck E. Cheese West Fresno, CA
- This location
- Open since 1986, last remodeled in 2024
- Games
- 61 games on the floor
- Find us
- Shaw Avenue & Marks Avenue, in Times Square Shopping Center
- Parking
- The Chuck E. Cheese is located in a large surface parking lot shared with other retailers in the Times Square Shopping Center.
- Area
- Northwest Fresno, Fresno County
- Schools nearby
- Fresno Unified School District
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar
What’s at Chuck E. Cheese West Fresno?
Chuck E. Cheese West Fresno is easy to find — look for us near Fig Garden Village.Inside there is the arcade with 61 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Fresno Unified School District, and plenty who drive in from Fresno because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese West Fresno and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese West Fresno. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese West Fresno specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese West Fresno was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese West Fresno, or book a birthday party online in a few minutes.