What Guests Say About Chuck E. Cheese Fairview Heights
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Fairview Heights and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 1997, and these are the visits they wanted to tell us about.
What do guests say about this location?
12 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 12 reviews about Chuck E. Cheese Fairview Heights, IL, covering 5 subjects. The subjects they raise most often are the team (5 reviews), birthday parties (4 reviews) and cleanliness and safety (1 review). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Our team | 5 |
| Birthday parties | 4 |
| Clean and safe | 1 |
| Family time | 1 |
| More from our guests | 1 |
What do guests say about the team?
-
We had a great experience we went on a Sunday afternoon wasn't very crowded everyone was nice and polite and the staff was really helpful I would recommend this chucky cheese
Donna S. from Belleville, IL -
Everyone had amazing energy,food came out fast and my daughter and niece had fun
Rayy G. from East Saint Louis -
Amazing! We had a blast! Employees were great and helpful! Place was clean!
Caitlyn L. from Ofallon, IL -
Fantastic experience. The staff was so Polite and the food was so good.
Lee from Madison, IL -
Amazing and friendly staff! Everyone there is smiling and very kind and helpful.
Heather M. from Collinsville
What do guests say about birthday parties here?
-
The kids all had a lot of fun, and the staff was very helpful with whatever we needed. Chuck E Cheese came out and danced with all the birthday stars as there were numerous parties happening at once. The kids loved the pizza, and it's nice that you can either purchase a cake from CEC or bring in your own from outside the facility. We had a great experience, and CEC took a lot of the stress of running a kids birthday party off our shoulders.
Bethany D. from Belleville, IL -
Attentive staff and great atmosphere, great value for the money and a one stop shop. Food drinks and fun, what more can you ask for at your child's birthday party!
Erica B. from Belleville -
My daughter had a great time. It was a great experience for all her friends and our family. Highly recommend especially for the price.
Thomas G. from Belleville, IL -
My party host was very hands on she kept a smile on her face and gave me details on how my party will go.
Nyisha M.
What do guests say about cleanliness and safety?
-
My experience at always is very respectful place. My grandson love visiting and having fun. The environment is safe for him. The staff are very professional.
Jean H. from Fairview Heights, IL
What do guests say about visiting as a family?
-
My family had an amazing time! They were actually all played out and ready to go with ease!
Richard M. from Florissant, MO
What else do guests say about this location?
-
That you all did an amazing job and everything was just perfect for my son
Crystal K. from Fairview Heights, IL
What does a party at Chuck E. Cheese Fairview Heights, IL cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $31.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $37.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
10850 Lincoln Trail, Fairview Heights, IL 62208 · (618) 397-3434
About Chuck E. Cheese Fairview Heights, IL
- This location
- Open since 1997, last remodeled in 2019
- Games
- 81 games on the floor
- Find us
- Lincoln Trail & Old Lincoln Trail, in Crossroads Centre
- Parking
- The Chuck E. Cheese is located in Crossroads Centre, which has a large surface parking lot shared with other retailers in the strip mall.
- Area
- Crossroads / Pontiac, St. Clair County
- Schools nearby
- Pontiac William Holliday School District 105
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar
What’s at Chuck E. Cheese Fairview Heights?
Chuck E. Cheese Fairview Heights is easy to find — look for us near St. Clair Square Mall.Inside there is the arcade with 81 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Pontiac William Holliday School District 105, and plenty who drive in from St. Louis because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Fairview Heights and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Fairview Heights. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Fairview Heights specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Fairview Heights was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Fairview Heights, or book a birthday party online in a few minutes.