What Guests Say About Chuck E. Cheese Pineville
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Pineville and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 1993, and these are the visits they wanted to tell us about.
What do guests say about this location?
30 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated October 2026
Guests have written 30 reviews about Chuck E. Cheese Pineville, NC, covering 11 subjects. The subjects they raise most often are birthday parties (5 reviews), cleanliness and safety (5 reviews) and the team (5 reviews). They were written between June 2026 and October 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Birthday parties | 5 |
| Clean and safe | 5 |
| Our team | 5 |
| Family time | 4 |
| More from our guests | 4 |
| Value, passes and memberships | 2 |
| Meeting Chuck E. | 1 |
| Games and play | 1 |
| Welcoming every kid | 1 |
| Why this location | 1 |
| Easy on parents | 1 |
What do guests say about birthday parties here?
-
Everything was great and it was an excellent value for the money. All the kids had a wonderful time, the food was great, and the experience with Chuck E. was a lot of fun. Since there were no other birthday parties happening at the same time, it almost felt like a private party, which made the experience even more special. The employees took great care of us throughout the celebration and made everything easy and enjoyable. We genuinely had a great experience and couldn't think of anything negative to say.
Sai K. from Tega Cay, SC -
The staff were all extremely courteous and professional. We felt taken care of and our birthday boy felt special! It was a seamless, organized experience and we had lots of fun.
Amanda T. from Fort Mill, SC -
The place was clean and didn't have a smelly odor. The pizza was fresh and tasted great. All the games worked and the staff was friendly. My child had a wonderful birthday party.
Crystal W. from Charlotte, NC -
Our party host was great and all the kids had a great time! Super easy to book and set up beforehand as well.
Kenzie R. from Charlotte, NC -
Our experience was 10/10 we will booking next year next year YAYa had a blast!
Evette R. from Charlotte, NC
What do guests say about cleanliness and safety?
-
This location is always clean, the employees are always very respectful and nice, and I was excited to see that there were some new games!
Nichelle H. from Charlotte -
The workers are friendly, the games seem clean and working better, all games that we wanted to play were playable
Sarah K. from Indian Trail, NC -
Staff was friendly and helpful. There was a large variety of games for all ages. Place was clean and children were all well behaved.
Bev G. from Charlotte -
Food and clean spaces My experience was good thanks to the fast service and the fact that all the machines were working.
Manuel M. from Waxhaw, NC -
The area was clean and the food was prepared in timely and the food looked great, so that's why I rated it a 10. Even it was busy then usually and the table were clean and clear
Xujhnia B. from Charlotte, NC
What do guests say about the team?
-
We had last minute bookings and the staff was understaffed but catered to our needs as best they could as they were running around with a full party house. We appreciate all their hard work!
M. N. -
The site did a wonderful job with accommodating so many of us last minute when the site in charlotte closed parties down due to plumbing issues. The staff was super sweet.
Tawanna T. from Charlotte -
We are from Cambridge, Oh and have made several trips here to see the three stage animatronic show. While visiting, every staff member makes us such a pleasant and welcoming experience. We are grateful. Thank you
Chris D. from Cambridge, OH -
Everything was great!! The boys had a blast. The workers were very friendly and efficient.
Sandy M. from Charlotte -
Great experience, excellent games, customer service top notch! We love spending time at Chuck E Cheese
Sarah K.
What do guests say about visiting as a family?
-
We have been coming to Chuck E. Cheese since I was a child. It feels great to keep the tradition going with my nieces and little siblings. The food is always great, customer service is the best, and we always have a blast playing all the games. We love seeing Chuck E. Cheese dance and interact with the children. We always meet someone new. Overall, we love the atmosphere!
Aaliyah M. from Charlotte, NC -
The cashier was very helpful and it was really clean and all the machines actually worked at this location and my 2year old was able to really have a good time with his cousin
Candyce G. from Monroe, NC -
My kids love Chuck E Cheese. They always ask to go there at least once a week and it's always a pleasant visit.
Ederlyn G. from Charlotte, NC -
The children had a blast, the food was yummy, the guest services were very accommodating! We enjoy spending family time at Chuckie Cheese!
Chantel L. from Charlotte
What else do guests say about this location?
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Associates friendly and helpful. Food good quality. Clean store. And y'all still have the animatronics.
Melissa R. from Charlotte, NC -
My family and I love coming to Chuck E. Cheese. We enjoy ourselves every time. The food is great, they upgraded the place. It's just a win win for us.
Tyesha P. from Lancaster, SC -
Everything was exceptional; the food, the service, the entertainment, and the games!
Allison D. from Lewisburg -
Super fun as always! Staff is very friendly! Great game options. Delicious food. Always a great time!
Sharon O. from Charlotte, NC
What do guests say about value, passes and memberships?
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We love visiting Chuck E Cheese after swim class and we always have a great time. I purchased the fun pass and it has made our summer so fun!
Mariah C. from Charlotte, NC -
My granddaughter had a great time! Clean facilities, staff was very kind, and I enjoyed using my membership.
Sue C. from Charlotte
What do guests say about meeting Chuck E.?
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Clean and daughter had a great time! My daughter asked to see the live Chuck E. Cheese and they made that happen!
Ashley K. from Charlotte, NC
What do guests say about the games and arcade?
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There are so many games, rides and other activities to choose from. A variety of food choices. The staff were kind and helpful. The kids truly enjoyed themselves and loved taking pictures with their families. They also offer other activities certain times of the month and discounts on Pizza for card holders. You can also invite a friend when it's offered.
Cheryl from Old Fort, NC
What do guests say about how welcoming it is for every kid?
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The staff is very kind to my disabled 7 year old
Stephanie R. from Indian Land, SC
Why do guests say they choose this location?
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Chuck E Cheese has been a pivotal part of my children's life. Almost every week they would ask me to go to Chuck E Cheese in Pineville. It's always so clean there and the machines are always operational. My kids always make friends whenever we are there.
Edz B. from Charlotte, NC
What do parents say about how easy the trip is?
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We had a great time, it was very easy to get in and play
Lindsey B. from Tega Cay, SC
What does a party at Chuck E. Cheese Pineville, NC cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $31.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $37.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
7701 Pineville-Matthews Rd., Charlotte, NC 28226 · (704) 541-0106
About Chuck E. Cheese Pineville, NC
- This location
- Open since 1993
- Games
- 76 games on the floor
- Find us
- Pineville-Matthews Rd & Carmel Rd, in Carmel Commons Shopping Center
- Parking
- The Chuck E. Cheese is located in the Carmel Commons Shopping Center, which has a shared parking lot. The parking lot is not described as large and can get busy due to consistent traffic on Pineville-Matthews Rd.
- Area
- Raintree, Mecklenburg County
- Schools nearby
- Charlotte-Mecklenburg School District
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar, Sensory Sensitive Sundays
What’s at Chuck E. Cheese Pineville?
Chuck E. Cheese Pineville is easy to find — look for us near SouthPark Mall.Inside there is the arcade with 76 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Charlotte-Mecklenburg School District, and plenty who drive in from Charlotte because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Pineville and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Pineville. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Pineville specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Pineville was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Pineville, or book a birthday party online in a few minutes.