What Guests Say About Chuck E. Cheese Arlington Heights
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Arlington Heights and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 1981, and these are the visits they wanted to tell us about.
What do guests say about this location?
16 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated October 2026
Guests have written 16 reviews about Chuck E. Cheese Arlington Heights, IL, covering 6 subjects. The subjects they raise most often are birthday parties (6 reviews), the team (5 reviews) and cleanliness and safety (2 reviews). They were written between June 2026 and October 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Birthday parties | 6 |
| Our team | 5 |
| Clean and safe | 2 |
| Meeting Chuck E. | 1 |
| Family time | 1 |
| More from our guests | 1 |
What do guests say about birthday parties here?
-
We always experience great customer service every time we come there an it was the cherry on top that we was to have my daughter 5th birthday there it was top notch all the way every kid had a blast
Deonte J. from Arlington Heights -
Host/ Manger were very friendly and helpful. From the week before the party to the day of, helping us get the best deal for food and any other add ons. My child has an amazing and memorable time at Chuck E. Cheese and so did all the other kids.
Ashley P. from Illinois -
We had a great experience! Everything was set up, ready and organized for our daughter's birthday party! The kids had so much fun and the staff were really nice.
Sarah V. from Arlington Heights, IL -
The party host!!!! She was so professional and great at her job. The kids had an excellent experience.
Emily E. from Arlington Heights, IL -
Everything was very good, kids really enjoyed it. I have never seen my son very happy with his birthday.
Ilse T. from Prospect Heights -
Our party host was WONDERFUL!!! My daughter was so happy.
Nora K. from Chicago, IL
What do guests say about the team?
-
Customer service was amazing! Everyone was really nice and helpful. It was clean and my daughter did not want to leave she had so much fun.i can't wait to take her back.
Jasmine C. from Arlington Heights -
staff was friendly and helpful. all the games worked. no complaints at all
Kenny H. from Palatine, IL -
Customer service from employees was excellent they keep their patience and control in a crazy environment
Robyn S. from Palatine -
The hostess was very helpful and answered any questions that I had, she offered a helping hand when I needed. She paid attention to any details and guide me through the party details process.
Maggie D. from Vernon Hills, IL -
I am very satisfied with service and organization, the staff is nice and helpful
Zhanerke M. from Arlington Heights
What do guests say about cleanliness and safety?
-
Not crowded, friendly staff and it was very clean.
Joaquin P. from Des Plaines, IL -
Clean facility and friendly staff. Love this location!
Maggie M. from Chicago
What do guests say about meeting Chuck E.?
-
Interactive Chuckie! He played air hockey with my 4 year old grandson and he loved it (letting him win of course). And danced with my three year old granddaughter, couldn't have been nicer!
Janet O. from Buffalo Grove, IL
What do guests say about visiting as a family?
-
Me sentí súper bien, mi hijo se divirtió muchísimo! 🙂
Camila B.
What else do guests say about this location?
-
The pizza, staff and arcade were awesome.
Erika L.
What does a party at Chuck E. Cheese Arlington Heights, IL cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $32.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $38.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
41 W. Rand Rd., Arlington Heights, IL 60004 · (847) 577-8801
About Chuck E. Cheese Arlington Heights, IL
- This location
- Open since 1981, last remodeled in 2021
- Games
- 65 games on the floor
- Find us
- Rand Road & Arlington Heights Road, near Arlington Park Race Track
- Parking
- The Chuck E. Cheese at 41 W. Rand Rd. shares a parking lot with other businesses. There is also street parking available in Arlington Heights, typically limited to two hours, with some free parking options in garages and lots during evenings and weekends.
- Area
- Arlington Grove, Cook County
- Schools nearby
- Township High School District 214
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar, Sensory Sensitive Sundays
What’s at Chuck E. Cheese Arlington Heights?
Chuck E. Cheese Arlington Heights is easy to find — look for us near Arlington Park Race Track.Inside there is the arcade with 65 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Township High School District 214, and plenty who drive in from Chicago because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Arlington Heights and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Arlington Heights. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Arlington Heights specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Arlington Heights was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Arlington Heights, or book a birthday party online in a few minutes.