What Guests Say About Chuck E. Cheese Pinole
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Pinole and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 2009, and these are the visits they wanted to tell us about.
What do guests say about this location?
13 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 13 reviews about Chuck E. Cheese Pinole, CA, covering 7 subjects. The subjects they raise most often are the team (5 reviews), birthday parties (2 reviews) and their visit generally (2 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Our team | 5 |
| Birthday parties | 2 |
| More from our guests | 2 |
| Meeting Chuck E. | 1 |
| Family time | 1 |
| Games and play | 1 |
| Why this location | 1 |
What do guests say about the team?
-
Service and communication was excellent and detailed. Really appreciated the left hand stamp on grandkids and grandparents. Games were clean and all worked. Pizza, and drinks were delicious also.
Margaret C. from San Rafael -
Host was super friendly and everything came in timely manner … my experience at Chuck E. Cheese has always been excellent
Suzy F. from Richmond, CA -
Employee helped me finding the best option to play for the time we had
Victor S. from Pinole -
Cashier was nice and food was good employees are asking if we need anything very polite and friendly
Maria H. from Richmond, CA -
Employees were all so attentive! Always on top of the next step and helping navigate all special perks
Stephanie M. from San Pablo
What do guests say about birthday parties here?
-
Perfect for a 3rd birthday party! It had been YEARS since I'd been inside a Chuck E. Cheese -- the refreshed and revitalized Chuck E. Cheese experience was a pleasant surprise. The restaurant and play area was clean, spacious and convenient for both kids and parents. The kids had a great experience with Chuck and can't wait to visit again.
William S. from Richmond -
Our hostess was very attentive, kind and patient with our party and kids.
Sierra C. from Vallejo, CA
What else do guests say about this location?
-
My kids had a lot off fun. And had a good experience. And keep bothering me to bring them back to this location
Alfredo G. from San Francisco -
great get away place got the kiddos highly recommended
Shay P. from Oakland, CA
What do guests say about meeting Chuck E.?
-
We didn't come for a birthday party but my granddaughters still had a great time and they were able to spend a few minutes with CC and take pictures with him they were so excited that he took a minute to go to the picture booth with them.
Vicdolo S. from Oakland, CA
What do guests say about visiting as a family?
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I love coming here with my daughter. Not only does it give us a bonding experience but it creates a family tradition since I've been coming here since a child.
Jessica M. from Richmond, CA
What do guests say about the games and arcade?
-
Service from employee. Also all the games we wanted to play worked.
Louchi L. from Pinole, CA
Why do guests say they choose this location?
-
My son absolutely loves coming to Chuck E. Cheese! This is the only place he never had a single complaint!
Talayah D. from Cerritos, CA
What does a party at Chuck E. Cheese Pinole, CA cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $34.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $40.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
1470 Fitzgerald Dr, Pinole, CA 94564 · (510) 243-1111
About Chuck E. Cheese Pinole, CA
- This location
- Open since 2009, last remodeled in 2022
- Games
- 116 games on the floor
- Find us
- Fitzgerald Drive & Pinole Valley Road, in Pinole Vista Shopping Center
- Parking
- The Chuck E. Cheese is located in a large strip mall with abundant surface parking shared with other retailers like Target, Best Buy, and Ace Hardware.
- Area
- Contra Costa County
- Schools nearby
- West Contra Costa Unified School District
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar
What’s at Chuck E. Cheese Pinole?
Chuck E. Cheese Pinole is easy to find — look for us near Pinole Vista Shopping Center.Inside there is the arcade with 116 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from West Contra Costa Unified School District, and plenty who drive in from San Francisco because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Pinole and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Pinole. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Pinole specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Pinole was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Pinole, or book a birthday party online in a few minutes.