What Guests Say About Chuck E. Cheese Waterford Lakes
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Waterford Lakes and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 2000, and these are the visits they wanted to tell us about.
What do guests say about this location?
33 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated November 2026
Guests have written 33 reviews about Chuck E. Cheese Waterford Lakes, FL, covering 9 subjects. The subjects they raise most often are birthday parties (6 reviews), cleanliness and safety (6 reviews) and their visit generally (6 reviews). They were written between June 2026 and November 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Birthday parties | 6 |
| Clean and safe | 6 |
| More from our guests | 6 |
| Our team | 6 |
| Games and play | 4 |
| Family time | 2 |
| Food | 1 |
| Welcoming every kid | 1 |
| Value, passes and memberships | 1 |
What do guests say about birthday parties here?
-
We had such an AMAZING experience at Chuck E. Cheese for my son's 4th birthday! From the moment we walked in, everything was so clean, organized, and welcoming. Every staff member we interacted with was respectful, kind, and helpful, which made the whole experience even better. The games were SO much fun, and we were honestly surprised by how many of them our 2 and 4 year olds were able to play! There was something for both of them to enjoy, and they had an absolute blast. And I have to talk about the PIZZA because it was phenomenal! It was fresh, hot, and had SO much flavor. We all genuinely enjoyed it! Most importantly, my son had the BEST time celebrating his 4th birthday, and seeing how happy and excited he was made the whole experience worth it. We'll definitely be coming back for more family fun and birthdays in the future! Thank you, Chuck E. Cheese, for helping make his 4th birthday so special!
Yaritza N. from Orlando, FL -
The party table was set up beautifully! Cannot say enough about the cleanliness and the kind staff. Truly!
Alicia F. from Orlando, FL -
My daughter had an amazing time celebrating with her friends! They played a lot and ate all of the food! The birthday experience was amazing and made her feel special! We were able to bring our own cake and she loved the dippin dots that were provided too! Great experience overall!
Jenn M. from Orlando, FL -
Great customer service, food was delicious, clean bathroom, and my child had a great time there we went as a birthday celebration for him and he was very happy.
Andrea G. from Orlando, FL -
My son had an amazing birthday and enjoyed every moment of it.
Emily from Orlando, FL -
Organize, quick and the host helped a lot to accomodate my guests
Yan R. from Orlando, FL
What do guests say about cleanliness and safety?
-
I like knowing my kids are safe and can't run out. Going on a Sunday morning, was perfect because it wasn't crowded. It was perfect since I have a 2 year old.
Michelle G. from Orlando -
It was my first time ever, I'm a new mom and was very impressed with the service, the safety, and the cleanliness of this establishment. Will definitely be returning!
Caitlin M. from Orlando -
My daughter and I had the best time. The store was clean. Endless games and entertainment. We made such great memories.
Lauren D. from Oviedo, FL -
Wonderfully clean, there was also an employ cleaning machines often
Ellysia O. from Winter Park, FL -
Amazing my nephew had a great time. We really enjoyed it. Nice place and it was very clean
Jennifer A. from Orlando, FL -
Clean and spacious environment, all games the kids wanted to play were in working condition, the pizza was tasty, and the employees were helpful and kind. Love this location!
Kris C. from Orlando, FL
What else do guests say about this location?
-
Our kid had a fantastic time just going for the fun of it. No event.....no problem!
Shamar T. from Orlando, FL -
Our baby son really enjoyed his stay and play. Lots of game choices. Very best place to go in Florida's hot summer
David L. from Oviedo, FL -
Was everything we needed and we got to do whatever we wanted. Kid enjoyed everything. Food was simple. No worries and a good time.
John R. from Oviedo, FL -
Everything exceeded our expectations, the pizza is great as always and the kiddo loves the prize selection!
Mark W. from Orlando -
Such a fun affordable night. Able to escape the heat and make amazing memories.
Kristina L. from Orlando, FL -
My kids love this place. Employees are nice and the price is reasonable
Dario C. from Saint Cloud, FL
What do guests say about the team?
-
Every time we go everyone is very polite. No matter how busy they make the time to help us. Us adults go for the pizza and every time my best friend and I go with the kids it's a great experience!
Jessicalee R. from Orlando, FL -
Staff are always friendly! Pizza is always delicious and cooked to order. Whether celebrating a birthday or getting out to beat the heat— my kids always enjoy an outing to CEC!
Maricel L. from Jacksonville, FL -
Space was available, easy access to everything needed. Even though I purchased a bday package that didnt have a party assistant an associate still came by and asked if any assistance was needed. Every associate was helpful and kind.
M G. from Orlando, FL -
Always great service. Had difficulty with my app and team was patient and problem solved!
Kristina L. -
Door greeter pleasant order takers for food. Pleasant food was in a timely fashion, and it always taste good and didn't see one game with out order or malfunction.
Lynne from Orlando -
The staff was exceptionally nice and the store had plenty game options!!!
Cleo R. from Birmingham, AL
What do guests say about the games and arcade?
-
The adventure play area, the moving floor and the games gave the kids lots of fun. Great atmosphere, tasty pizza and good staff made it a great day.
Nikki P. from St. Cloud -
Me and my daughter enjoy playing games there we love it
Shiela S. from Orlando, FL -
we enjoyed our stay and play. Our son loved his stay. Lots of games for both kid and adults. The food is really yummy. Highly recommended.
David from Oviedo, FL -
A wonderful place for children to have fun with a variety of entertainment, ranging from video games to bounce houses.
Yudalys T. from Orlando, FL
What do guests say about visiting as a family?
-
Chuck E. Cheese is our go to place! There isn't a dull moment when we go. The staff is great and go above and beyond for my girls. This location has made many family memories through the years!
Maria V. from Orlando, FL -
Love taking my grandkids here! They have so much fun and enjoy the games. The atmosphere is fun and the Staff are great! Lots of games! Chuck E Cheese pizza is amazing!!! Membership is worth it!
Bonita V. from Orlando, FL
What do guests say about the pizza and food?
-
We had a wonderful experience at Chuck E. Cheese! The kids had so much fun, and I personally loved the pizza. It was surprisingly good! Everything made for a fun and memorable day. We'll definitely be back!
Ame L. from Orlando
What do guests say about how welcoming it is for every kid?
-
The employees are excellent. Very kind to our child on the spectrum. The kids have a lot of fun here.
Paula F. from Orlando
What do guests say about value, passes and memberships?
-
We absolutely love that we can go to Chuck E. Cheese with our monthly membership and let our kids have fun and play together in a safe, clean, comfortable and fun environment.
Andrea J. from Clermont, FL
What does a party at Chuck E. Cheese Waterford Lakes, FL cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $32.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $38.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
449 N. Alafaya Trail, Orlando, FL 32828 · (407) 382-7121
About Chuck E. Cheese Waterford Lakes, FL
- This location
- Open since 2000, last remodeled in 2023
- Games
- 60 games on the floor
- Find us
- N. Alafaya Trail & Waterford Lakes Parkway, in Waterford Lakes Town Center
- Parking
- Ample free parking is available in a large surface lot shared with other businesses in the Waterford Lakes Town Center.
- Area
- Waterford Lakes, Orange County
- Schools nearby
- Orange County Public Schools
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar, Sensory Sensitive Sundays
What’s at Chuck E. Cheese Waterford Lakes?
Chuck E. Cheese Waterford Lakes is easy to find — look for us near University of Central Florida.Inside there is the arcade with 60 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Orange County Public Schools, and plenty who drive in from Orlando because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Waterford Lakes and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Waterford Lakes. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Waterford Lakes specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Waterford Lakes was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Waterford Lakes, or book a birthday party online in a few minutes.