What Guests Say About Chuck E. Cheese Novi
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Novi and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 2007, and these are the visits they wanted to tell us about.
What do guests say about this location?
18 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 18 reviews about Chuck E. Cheese Novi, MI, covering 7 subjects. The subjects they raise most often are cleanliness and safety (8 reviews), the team (3 reviews) and birthday parties (2 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Clean and safe | 8 |
| Our team | 3 |
| Birthday parties | 2 |
| More from our guests | 2 |
| Family time | 1 |
| Welcoming every kid | 1 |
| Value, passes and memberships | 1 |
What do guests say about cleanliness and safety?
-
This location was the cleanest Chuck E Cheese I have ever been to! There was even an employee cleaning the play area when we were there. You can tell they put a lot of effort into the building. The staff was friendly and attentive, ChuckE was fun and playful and the kids had a wonderful time.
Tiffany G. from White Lake, MI -
Well-lit interiors, so many kids' places are like dark caves, lots of games, very clean, friendly staff, availability of the adventure area, and the music/videos.
Tony P. from Livonia, MI -
Always a nice environment with very friendly staff. This location is always clean and rarely are there games that are out of order.
Kristin K. from Novi, MI -
This location is always so amazing! It's clean and the equipment works
Danny B. -
Everything was working and clean. We had a blast!
Marisha B. from Northville -
Kids had a good time, clean, well organized
Brian O. from Novi, MI -
Nice atmosphere, clean restrooms, clean and neat facility, polite employees,
DeeDee W. from Michigan -
Great food, clean store, games in good condition and courteous staff
J W.
What do guests say about the team?
-
The staff was very welcoming and helpful. There was no hesitation to correct my food order. They even gave me additional food that was delicious. The games are age appropriate and safe. My grandchildren love, Chuck E Cheese and he's willing to take pictures, play and dance with the kids. I look forward to the outings with my grandchildren.
Vanessa from West Bloomfield -
The service, timing, and staff was exceptional.
Briana S. from Novi -
Host was extremely helpful and attentive!
Markala H. from Grand Blanc, MI
What do guests say about birthday parties here?
-
The friendly staff, fun atmosphere, and overall experience was amazing! We are so glad to have chosen this Chuck E. Cheese for our daughters 3rd birthday!
Danielle S. from Livonia, MI -
It was a good time and my son enjoyed his party!
Sharane E. from Detroit, MI
What else do guests say about this location?
-
We love Chuck E. Cheese. It's worth the money and a place kids can be kids.
Kelsey K. from Michigan -
This is a great place to take the kids for some independent fun. They always have a good time.
Kristin K. from Novi
What do guests say about visiting as a family?
-
Today was my first time taking my little one to Chuck E. Cheese along with friends/family. Everyone enjoyed themselves and the staff was very polite and informative.
Dominique G.
What do guests say about how welcoming it is for every kid?
-
My son has autism, so I prefer bringing him when there are smaller crowds. Before visiting, I called to ask if there were any parties scheduled and how busy the facility was. The staff let me know what time the party would be taking place and that there were very few people there at the time. Having that information was extremely beneficial because it allowed me to make an informed decision about whether it would be a good environment for my son. I truly appreciated the staff taking the time to answer my questions, as it made our visit much more enjoyable and comfortable.
Lady W.
What do guests say about value, passes and memberships?
-
We love going to Chuck E Cheese whether it be for a easy, fun birthday party or just fun family time! The kids have a blast playing a variety of games, they dance with Chuck E himself, eat delicious pizza, and of course get to score some cool little prizes/candy when we leave. They always have the best time. Also as a monthly membership holder we really love the random extra perks we get along with the daily discounts!
Shayna K. from Detroit, MI
What does a party at Chuck E. Cheese Novi, MI cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $31.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $37.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
44275 Twelve Mile Rd., Novi, MI 48377 · (248) 344-1560
About Chuck E. Cheese Novi, MI
- This location
- Open since 2007, last remodeled in 2022
- Games
- 94 games on the floor
- Find us
- Twelve Mile Rd & M-5, in Twelve Mile Crossing at Fountain Walk
- Parking
- The Chuck E. Cheese is located within Twelve Mile Crossing at Fountain Walk, which offers plenty of parking in a large surface lot shared with other major national retailers, restaurants, and entertainment venues.
- Area
- Oakland County
- Schools nearby
- Novi Community School District
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar
What’s at Chuck E. Cheese Novi?
Chuck E. Cheese Novi is easy to find — look for us near Twelve Oaks Mall.Inside there is the arcade with 94 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Novi Community School District, and plenty who drive in from Detroit because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Novi and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Novi. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Novi specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Novi was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Novi, or book a birthday party online in a few minutes.