What Guests Say About Chuck E. Cheese Louisville
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Louisville and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 2000, and these are the visits they wanted to tell us about.
What do guests say about this location?
21 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 21 reviews about Chuck E. Cheese Louisville, KY, covering 7 subjects. The subjects they raise most often are the team (8 reviews), birthday parties (4 reviews) and cleanliness and safety (4 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Our team | 8 |
| Birthday parties | 4 |
| Clean and safe | 4 |
| Family time | 2 |
| Games and play | 1 |
| More from our guests | 1 |
| Value, passes and memberships | 1 |
What do guests say about the team?
-
My kids had a blast, they said it was for babies, but they didn't want to leave. Staff Is accommodating and it's a great kid friendly environment.
Charese T. from Louisville -
The employees were on their game!!! Very attentive and actually extended great customer service from the time we came in until we left. This is where we normally visit as our granddaughters love this store Our order was a pretty good size order and it came out pretty quick and the employees offered to help get it to the tables and all. The employees that I dealt with were all top notch employees. This does not happen everywhere these days, I done restaurant management for years and I know what it takes to run a restaurant and your staff was excellent.
Sherri Z. from Scottsburg, IN -
Great service, clean environment and the games are kept in good working order. The food is good too! The kids love to come here and it's never a dull time. The staff does a great job keeping the place up and are very friendly.
Dennis J. from Louisville, KY -
The people are fantastic and are super with the kids. The place is clean and well kept. The food is good and a very good value.
Dennis J. from Louisville, KY -
T the manager was great and extremely patient and helpful while my kids were picking out what they wanted to use their tickets on.
Alyssa V. from Taylorsville, KY -
Staff was very friendly and very helpful throughout the evening. Anytime a staff member was in near proximity they were asking if theres anything my family or I needed. Everyone was very polite and help provide a great family friendly environment.
Lucas L. from Louisville -
The staff is SOOOOO. FRIENDLY!! They are very attentive to your needs and make it an enjoyable experience.
Dennis J. from Louisville, KY -
The lady working cashier did very good with helping us check out with our Groupon purchase for Chuck E. Cheese
Whitney D. from Louisville, KY
What do guests say about birthday parties here?
-
We had a wonderful time. Our table was ready upon arrival, the staff and management were friendly, attentive and made our birthday girl feel special. The building was clean, restrooms were clean, salad bar looked great and the pizza was delicious!
Kalia A. from Louisville -
The Birthday party hostess was very nice and so was the manager. They made sure we had everything we needed.
ShaLynda N. from Louisville -
It was an amazing experience! my kiddos had a great time, the staff was excellent and we will definitely be back for my daughters birthday party in December!
Priscella H. from Louisville, KY -
Our hostess was great, and everything went very smoothly.
Lisa S. from Louisville, KY
What do guests say about cleanliness and safety?
-
Pizza was good. Service was good place was very clean and not very crowded.
Joe M. from Mt Washington, KY -
Always clean, staff is friendly, food is great
Angie A. from Shelbyville -
Everything was clean and the employees were so pleasant to deal with. There were no surprises.
Alen C. from Louisville, KY -
Very clean. Not crowded. Friendly staff.
Gloria K. from Louisville
What do guests say about visiting as a family?
-
We had an amazing experience. The kids had an amazing time and we found ourselves(parents) enjoying the games and music too! The food is always a hit!
Kquiara M. -
Quiet morning, early afternoon,Holiday, grandsons played games and ate pizza, and enjoyed visit.
Cheryl M. from Louisville
What do guests say about the games and arcade?
-
Mu kids had a blast and the staff were friendly. My oldest (5) had a blast playing Halo and my youngest (2) had fun with all the different arcade machines. Thank you all for a fun time. We look forward to the next visit.
Michael L. from Eastview, KY
What else do guests say about this location?
-
Great place for kids and adults. Just added some new games. Food is good too!
Dennis J. from Louisville, KY
What do guests say about value, passes and memberships?
-
We have the Fun Pass which is a great value. My grandson always has fun and it's nice for me since I know he's safe and I don't have to watch him constantly. The pizza was great today! Pepperoni pizza. The employees are so nice. It's such a fun family place to go.
Carole K. from Louisville, KY
What does a party at Chuck E. Cheese Louisville, KY cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $28.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $34.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
2030 S. Hurstbourne Pkwy., Louisville, KY 40220 · (502) 493-9919
About Chuck E. Cheese Louisville, KY
- This location
- Open since 2000, last remodeled in 2024
- Games
- 82 games on the floor
- Find us
- S. Hurstbourne Parkway & Taylorsville Road, in Town Fair Center
- Parking
- The Chuck E. Cheese is located in a large surface parking lot shared with other tenants of the Town Fair Center strip mall.
- Area
- Jefferson County
- Schools nearby
- Jefferson County Public Schools
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar
What’s at Chuck E. Cheese Louisville?
Chuck E. Cheese Louisville is easy to find — look for us near Malibu Jack's Louisville.Inside there is the arcade with 82 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Jefferson County Public Schools, and plenty who drive in from Louisville because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Louisville and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Louisville. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Louisville specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Louisville was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Louisville, or book a birthday party online in a few minutes.