What Guests Say About Chuck E. Cheese Regency Park
Real reviews from real families, in their own words.
Where do these reviews come from?
Every review on this page was written by a guest who visited Chuck E. Cheese Regency Park and gave us written permission to publish it.They come from the survey we send after a visit or a party, grouped by what each guest talked about.
How long have families been coming here?
Families have been coming here since 1987, and these are the visits they wanted to tell us about.
What do guests say about this location?
20 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated October 2026
Guests have written 20 reviews about Chuck E. Cheese Regency Park, FL, covering 7 subjects. The subjects they raise most often are birthday parties (5 reviews), cleanliness and safety (4 reviews) and the team (4 reviews). They were written between June 2026 and October 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Birthday parties | 5 |
| Clean and safe | 4 |
| Our team | 4 |
| More from our guests | 3 |
| Family time | 2 |
| Food | 1 |
| Value, passes and memberships | 1 |
What do guests say about birthday parties here?
-
The party host was great. I had the opportunity to spend time celebrating my child instead of focusing on entertaining, cleaning or serving my guest.
Michelle C. from Jacksonville, FL -
My first time being to chuck cheese and it was amazing my stepson had a great birthday. The pizza and food was great and it was clean and fun, we will definitely be back
Aqua J. from Jacksonville -
Staff was helpful experience was pleasant. Went to celebrate my childs 2nd birthday
Alisha G. from Jacksonville, FL -
The host was wonderful and it was just a perfect time. It was worth the money not having to plan to much.
Briana C. from Orlando, FL -
Our host was sweet, she explained everything to us clearly and you can tell they care about a guests party experience!
Jamie B. from Jacksonville
What do guests say about cleanliness and safety?
-
I used to work here in 2002 in Massachusetts and I remember how fresh the food was and how clean they made sure the place was. I work at ritz Carlton and we are just as clean there. This place is the same in Jacksonville fl 24 years later. I am so impressed. You would expect it to be dirty with all the kids running around it's not. The pizza is better then any pizza place I go to. I look forward to coming here.
Kara C. from Yulee, FL -
It was clean all games were working and chuck e actually comes out at this location!
Brittany L. from Jacksonville -
Place was clean, employees nice, polite and helpful, pizza tasty and kids had a great time.
Sherry S. from Macclenny, FL -
My daughter enjoyed so much and the facility is clean.
Christine C. from Jacksonville, FL
What do guests say about the team?
-
The front desk team provided exceptional service, offering a comprehensive and customer-centric explanation of the membership's benefits for our family. They remained dedicated to addressing our questions thoroughly, even during busy periods, ensuring we were fully informed before committing. This level of professionalism is rare, and we would like to formally commend their efforts.
Herman G. from Jacksonville -
Customer service was great. Staff was really friendly. The place was clean and we had a great time! Love that the toddler section is separate!
Jenn L. from Jacksonville, FL -
Facility was clean, games and rides were functioning or actively being repaired, and the staff was extremely friendly and helpful. The staff always attempts to go above and beyond making my child's experience the best it can be.
Brandy Y. from Kingsland, GA -
Great service, not super busy during a week day. Food, and service were great, along with the other guests.
Shian S. from Greensburg
What else do guests say about this location?
-
Thank you Chuck E. Cheese's my baby really enjoyed herself and enjoyed the food and games
Diamond W. -
Kids had a lot of fun and my food was delicious
Dezirae R. from Jacksonville, FL -
My kids love playing there and great environment
Sam H. from Tarboro, SC
What do guests say about visiting as a family?
-
My grandson really enjoys himself every time. This time my mom and 2 nieces also went. They really enjoyed themselves as well. Me and my mom even played games. We have the silver membership so we go often.
Tiyiesha D. from Jacksonville, FL -
Just to see my Grandkids having a great time was a 10 for me.
Willie B. from Jacksonville
What do guests say about the pizza and food?
-
Food was fresh and hot. And it took maybe 20 to prepare.. also the staff was courtesy.. Kids and a great time and anytime their happy. We are happy.
Kari W. from Jacksonville
What do guests say about value, passes and memberships?
-
I have a gold membership an my experience is always fast an easy
Valencia R. from Kingsland
What does a party at Chuck E. Cheese Regency Park, FL cost?
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $31.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $37.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
9820 Atlantic Blvd., Jacksonville, FL 32225 · (904) 724-8988
About Chuck E. Cheese Regency Park, FL
- This location
- Open since 1987, last remodeled in 2022
- Games
- 69 games on the floor
- Find us
- Atlantic Blvd & Arlington Expy, in Regency Pointe Shopping Center
- Parking
- The Chuck E. Cheese is located in a large surface parking lot shared with other businesses in the Regency Pointe Shopping Center. Parking is free for customers.
- Area
- Regency, Duval County
- Schools nearby
- Duval County Public Schools
- At this location
- Fun Pass, Homeschool Play Day, STEAM field trips
What’s at Chuck E. Cheese Regency Park?
Chuck E. Cheese Regency Park is easy to find — look for us near Regency Square Mall.Inside there is the arcade with 69 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Duval County Public Schools, and plenty who drive in from Jacksonville because their kids asked to come back. See birthday party packages
How do we collect these reviews?
What else do people ask about these reviews?
- Yes. Every review on this page was written by a guest who visited Chuck E. Cheese Regency Park and gave us written permission to publish it. We do not write them, edit them, or buy them.
- They come from the short survey we send after a visit or a birthday party at Chuck E. Cheese Regency Park. Guests who want to share a testimonial write one, choose how their name should appear, and confirm that we may use it.
- Yes. The reviews above were written by guests who visited Chuck E. Cheese Regency Park specifically, and the count and dates above them are for this location. A brand-new location with no reviews of its own shows reviews from other Chuck E. Cheese locations instead, and says so.
- These are testimonials guests volunteered and gave us permission to publish, so they are positive by nature. We do not present them as an average rating, and we do not collect or publish star ratings here. Guest feedback of every kind goes to the store team through the same survey.
- Guests choose how they are credited, and we never show more than a guest agreed to. Most choose a first name and last initial with their hometown, which is what you see on this page.
- Every day. Guests send us testimonials continuously, and this page updates as new ones come in. The date above the reviews shows when the most recent review of Chuck E. Cheese Regency Park was written.
Come See For Yourself
Plan a visit to Chuck E. Cheese Regency Park, or book a birthday party online in a few minutes.