Chuck E. Cheese team member handing a bag of cotton candy to a child at the prize counter.

What Guests Say About Chuck E. Cheese El Paso

Real reviews from real families, in their own words.

A woman holds a young boy at Chuck E. Cheese near the arcade games.

Where do these reviews come from?

Every review on this page was written by a guest who visited Chuck E. Cheese El Paso and gave us written permission to publish it.

They come from the survey we send after a visit or a party, grouped by what each guest talked about.

How long have families been coming here?

Families have been coming here since 2000, and these are the visits they wanted to tell us about.

What do guests say about this location?

13 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.

Updated November 2026

Guests have written 13 reviews about Chuck E. Cheese El Paso, TX, covering 7 subjects. The subjects they raise most often are the team (4 reviews), birthday parties (2 reviews) and the games and arcade (2 reviews). They were written between June 2026 and November 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.

What guests write about at Chuck E. Cheese El Paso, TX
Subject Reviews
Our team 4
Birthday parties 2
Games and play 2
More from our guests 2
Meeting Chuck E. 1
Clean and safe 1
Family time 1

What do guests say about the team?

  • The service was exceptional! The food was yummy, hot and came out quick. We were waited on with patience and understanding. Most importantly the environment was fun for the kids! Also must note, the cleanliness of this location was very satisfactory. Thank you Chuck E. Cheese!

    Sam C. from El Paso
  • The gentleman up front that helped us was very helpful, respectful, professional, patient and has great customer service. Sold us on the membership and made our experience here at this store awesome, plus we saved a lot this visit.

    Ruben G. from El Paso, TX
  • Great service! We had such a fun time. Our host was so attentive and engaging great experience for my child he loved it so much and I was so appreciative of the smooth process of the party.

    Angelica S. from El Paso, TX
  • The employees are super friendly, super helpful my daughter and I just have a great time every time we go

    Wendy F. from El Paso, TX

What do guests say about birthday parties here?

  • Have been celebrating birthday parties here for more than 20 years. Always a great time with the family. Kids love the games & always want to dance with Chuck E. Thank u team

    Griselda N. from El Paso
  • Host was attentive.. everything was set up before we arrived Chuck E was fun and the kids enjoyed the show!

    Diana D. from El Paso, TX

What do guests say about the games and arcade?

  • Had a blast on Halloween, with the prizes they give out, the costume contest they showcase, the games that you can replay with the cost of the points and credits, and also the dance party they do with Chuck E., the kids had an amazing time.

    Zitlally P. from El Paso, TX
  • Had a great time. Plenty of fun things for the kids to do. Pizza was enjoyed by the kids and adults.

    Anna R. from Oxnard, CA

What else do guests say about this location?

  • Amazing place to have a super fun time and awesome food.

    Araceli F. from El Paso, TX
  • Had a great time. Can't wait to do it again.

    Manuel J. from El Paso

What do guests say about meeting Chuck E.?

  • My baby loves Chuck E, it's an awesome experience for him and he's just 10 months

    Lupita R. from El Paso, TX

What do guests say about cleanliness and safety?

  • The whole place was really clean and organized. The staff members were friendly and all the game machines were in working condition. Chuck E. Cheese came out about 3 times during our visit and he danced with my kids. Overall we all had a great time.

    Felix M. from El Paso, TX

What do guests say about visiting as a family?

  • The environment was very calm l had elderly family members that were very comfortable attending it was a awesome experience

    Rossana G. from El Paso, TX

What does a party at Chuck E. Cheese El Paso, TX cost?

Birthday party pricing at Chuck E. Cheese El Paso, TX
Package Price Covers Notes
Birthday party package $99.99 for 6 kids 2 hours of unlimited gameplay
Mega Fun party $29.99 per kid minimum 5 kids
Ultimate Fun party $35.99 per kid minimum 5 kids

Prices are for this location and can change; the booking page confirms the current price before you pay.

9801 Gateway Blvd West, El Paso, TX 79925 · (915) 591-1917

About Chuck E. Cheese El Paso, TX

This location
Open since 2000, last remodeled in 2018
Games
66 games on the floor
Find us
McRae & I-10, in Eastgate Shopping Center
Parking
The Chuck E. Cheese is located in the Eastgate Shopping Center, which has a large surface parking lot with approximately 600 spaces available.
Area
Stonehaven, El Paso County
Schools nearby
El Paso Independent School District
At this location
Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar, Sensory Sensitive Sundays

What’s at Chuck E. Cheese El Paso?

Chuck E. Cheese El Paso is easy to find — look for us near Franklin Mountains State Park.

Inside there is the arcade with 66 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from El Paso Independent School District, and plenty who drive in from El Paso because their kids asked to come back. See birthday party packages
Young girl excitedly catching prize tickets inside the Ticket Blaster at Chuck E. Cheese.

How do we collect these reviews?

  • Asked, Not Scraped

    Our own guest surveys. Never pulled from other sites.

  • Shared With Permission

    Every guest said yes, and chose how to be named.

  • Their Words

    Shown exactly as written. Nothing rewritten.

What else do people ask about these reviews?

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