
Real reviews from real families, in their own words.

Families have been coming here since 1993, and these are the visits they wanted to tell us about.
30 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated October 2026
Guests have written 30 reviews about Chuck E. Cheese Bel Air, MD, covering 8 subjects. The subjects they raise most often are cleanliness and safety (7 reviews), the team (7 reviews) and birthday parties (6 reviews). They were written between June 2026 and October 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Clean and safe | 7 |
| Our team | 7 |
| Birthday parties | 6 |
| More from our guests | 4 |
| Family time | 3 |
| Meeting Chuck E. | 1 |
| Games and play | 1 |
| Value, passes and memberships | 1 |
The place was clean (especially with that many children running around). The children were well behaved. The staff were polite and very helpful.
Very clean facility, great pizza, and the staff were super friendly. We loved this location.
This was the best Chuck E Cheese location I have been to in quite some time. Very clean, kind staff, great service. We will definitely be going back.
My son had a good time and it was very clean. Nice staff
The place was clean, staff was friendly, the games were fun, the music felt modern, the food was surprisingly delicious, and the birthday bash experience was great too.
Bel Air location is very clean. The employees are Friendly and helpful. A great place for your children to play and have fun!
Always clean and staff is always very friendly
As soon as my family and I arrived, we were greeted and all of the employees were very friendly and nice. I asked if they still accepted physical tickets and they immediately took my tickets(it was a lot) and started counting them for me. They conveniently put those tickets on a card for me so I could use them easier that way. Also, an employee noticed my son and I were having trouble with a game so she came over and helped us with some tips and tricks on how to play. Our dessert was ready and my buzzer went off but I was busy with my son so she took my buzzer and brought out our food for us instead of me going over to get it. Just a great experience and we will be back!
This Chuck E. Cheese, especially between 2 and 5, always has very attentive staff. They keep the entire area very clean, and the games and machines are always working. If there is ever a problem with one of the machines, the staff responds quickly and is always willing to help customers. The bathrooms are consistently clean and always well stocked with toilet paper. Chuck E. could use a little more energy, but he is very patient with the kids, which we really appreciate.
Everyone was very attentive, very nice, and I felt like everything was taken care of. We honestly did not have to do very much because Chuck E. Cheese and more of it for us. And afterwards we've got a lot of compliments from parents who actually also had a really good time. I would definitely have another birthday party there soon.
The staff at this location are very friendly and accommodating. We have been here several times, and we always have a pleasant experience. The establishment is clean, the food is delicious, and my kids love the games, the music, and meeting Chuckie.
Excellent service, very helpful when I had to add another child to the party day of. My son had a lot of fun and I felt the kids were safe to run around and play.
Best experience, our host was amazing, food was good and hot, and the kids had a blast.
Party host went out of her way to make my sons bday experience the best
We had a fantastic party for our daughter! Our host was friendly and helpful and was quick to grab anything we needed. She even brought Chuck E Chesse to our table during the happy birthday song so my daughter could have a one-on-one moment with him while singing happy birthday. The Ultimate Fun was a great value and all of our guests had a fantastic time.
Lots of kids in our party and our hostesses took care of everything. They were prompt and courteous and very efficient. They helped run everything perfectly and me and my husband weren't stressed because of it. Our daughter and her friends had a great time. The communication prior to, and the day of, were exceptional. Would definitely do it again.
The staff was great and the amount of activities available for the kids to do was awesome!! My son gave me a hug and said this was the best birthday ever!
The staff was so friendly and helpful from the start of our daughter's party to the end. We couldn't recommend this location enough to people! My daughter had a blast!
My kids had a fantastic time and it was a great way to celebrate my oldest son's birthday. The staff was friendly and the machines were great.
I love how everything was set up prior to arriving and all aspects of the party were covered in the party selection. We were able to show up and get started with the fun! Highly recommend.
We just love the atmosphere, it's always clean and everyone is friendly! No matter the age there is something for everyone to enjoy.
Staff was great, games all worked fine, place was clean, food was quick
We love going there. It's a clean arcade room with great food.
Clean, staff friendly and prompt, good food
The experience at Chuckee cheese was excellent. I have 12 grandchildren ranging from 21 down to newborn. This establishment is great place for them to have fun and affordable for us grandparents
My grandson had a blast. This was his very first visit as he is only 1 yrs. Even being so little they had so much for him to do and ride. He just kept smiling and laughing. As soon as we got to the car he was knocked out.
My great-granddaughter had a really fun time and the staff was so nice. The building was very clean and neat and the pizza was delicious.
Staff was excellent! Chuck E always comes out and visits the kids. My kids and I always have a fun time playing games together or on their own. We really enjoy our time at Chuck E Cheese!
Pizza was really good and my Grandson loves the games and taking Pictures with Chucky!!!
The monthly membership is a great deal. The kids love playing the games and meeting other kids. I can enjoy the games or feel safe sitting down getting some work done while the kids play thanks to the security measures in place.
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $31.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $37.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
5 Bel Air South Pkwy., Ste. N-1447, Bel Air, MD 21015 · (410) 515-0207


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