Chuck E. Cheese team member handing a bag of cotton candy to a child at the prize counter.

What Guests Say About Chuck E. Cheese Bel Air

Real reviews from real families, in their own words.

A woman holds a young boy at Chuck E. Cheese near the arcade games.

Where do these reviews come from?

Every review on this page was written by a guest who visited Chuck E. Cheese Bel Air and gave us written permission to publish it.

They come from the survey we send after a visit or a party, grouped by what each guest talked about.

How long have families been coming here?

Families have been coming here since 1993, and these are the visits they wanted to tell us about.

What do guests say about this location?

30 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.

Updated October 2026

Guests have written 30 reviews about Chuck E. Cheese Bel Air, MD, covering 8 subjects. The subjects they raise most often are cleanliness and safety (7 reviews), the team (7 reviews) and birthday parties (6 reviews). They were written between June 2026 and October 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.

What guests write about at Chuck E. Cheese Bel Air, MD
Subject Reviews
Clean and safe 7
Our team 7
Birthday parties 6
More from our guests 4
Family time 3
Meeting Chuck E. 1
Games and play 1
Value, passes and memberships 1

What do guests say about cleanliness and safety?

  • The place was clean (especially with that many children running around). The children were well behaved. The staff were polite and very helpful.

    A. P. from Baltimore
  • Very clean facility, great pizza, and the staff were super friendly. We loved this location.

    Nicky E. from Baltimore
  • This was the best Chuck E Cheese location I have been to in quite some time. Very clean, kind staff, great service. We will definitely be going back.

    Samir R. from Aberdeen, MD
  • My son had a good time and it was very clean. Nice staff

    Rachel M. from Bel Air, MD
  • The place was clean, staff was friendly, the games were fun, the music felt modern, the food was surprisingly delicious, and the birthday bash experience was great too.

    Victoria J. from Bel Air, MD
  • Bel Air location is very clean. The employees are Friendly and helpful. A great place for your children to play and have fun!

    Mary L. from Forest Hill, MD
  • Always clean and staff is always very friendly

    Shala G. from Elkton

What do guests say about the team?

  • As soon as my family and I arrived, we were greeted and all of the employees were very friendly and nice. I asked if they still accepted physical tickets and they immediately took my tickets(it was a lot) and started counting them for me. They conveniently put those tickets on a card for me so I could use them easier that way. Also, an employee noticed my son and I were having trouble with a game so she came over and helped us with some tips and tricks on how to play. Our dessert was ready and my buzzer went off but I was busy with my son so she took my buzzer and brought out our food for us instead of me going over to get it. Just a great experience and we will be back!

    Summer A. from Joppatowne, MD
  • This Chuck E. Cheese, especially between 2 and 5, always has very attentive staff. They keep the entire area very clean, and the games and machines are always working. If there is ever a problem with one of the machines, the staff responds quickly and is always willing to help customers. The bathrooms are consistently clean and always well stocked with toilet paper. Chuck E. could use a little more energy, but he is very patient with the kids, which we really appreciate.

    Wendy S.
  • Everyone was very attentive, very nice, and I felt like everything was taken care of. We honestly did not have to do very much because Chuck E. Cheese and more of it for us. And afterwards we've got a lot of compliments from parents who actually also had a really good time. I would definitely have another birthday party there soon.

    Torie W. from Maryland
  • The staff at this location are very friendly and accommodating. We have been here several times, and we always have a pleasant experience. The establishment is clean, the food is delicious, and my kids love the games, the music, and meeting Chuckie.

    Nicole G. from Newark, DE
  • Excellent service, very helpful when I had to add another child to the party day of. My son had a lot of fun and I felt the kids were safe to run around and play.

    Ashley C. from Aberdeen
  • Best experience, our host was amazing, food was good and hot, and the kids had a blast.

    Stephanie B. from Colora
  • Party host went out of her way to make my sons bday experience the best

    Theresa P. from Elkton, MD

What do guests say about birthday parties here?

  • We had a fantastic party for our daughter! Our host was friendly and helpful and was quick to grab anything we needed. She even brought Chuck E Chesse to our table during the happy birthday song so my daughter could have a one-on-one moment with him while singing happy birthday. The Ultimate Fun was a great value and all of our guests had a fantastic time.

    Abbey B. from Bel Air, MD
  • Lots of kids in our party and our hostesses took care of everything. They were prompt and courteous and very efficient. They helped run everything perfectly and me and my husband weren't stressed because of it. Our daughter and her friends had a great time. The communication prior to, and the day of, were exceptional. Would definitely do it again.

    Tracy M. from Bel Air
  • The staff was great and the amount of activities available for the kids to do was awesome!! My son gave me a hug and said this was the best birthday ever!

    Danyelle S. from Aberdeen
  • The staff was so friendly and helpful from the start of our daughter's party to the end. We couldn't recommend this location enough to people! My daughter had a blast!

    Lauren B. from Baltimore, MD
  • My kids had a fantastic time and it was a great way to celebrate my oldest son's birthday. The staff was friendly and the machines were great.

    Laura H. from Havre De Grace
  • I love how everything was set up prior to arriving and all aspects of the party were covered in the party selection. We were able to show up and get started with the fun! Highly recommend.

    Nichole S. from Baltimore

What else do guests say about this location?

  • We just love the atmosphere, it's always clean and everyone is friendly! No matter the age there is something for everyone to enjoy.

    Sherry L. from Elkton, MD
  • Staff was great, games all worked fine, place was clean, food was quick

    Harley B. from Bel Air, MD
  • We love going there. It's a clean arcade room with great food.

    Stephen T. from Bel Air
  • Clean, staff friendly and prompt, good food

    Ellen J. from Bel Air, MD

What do guests say about visiting as a family?

  • The experience at Chuckee cheese was excellent. I have 12 grandchildren ranging from 21 down to newborn. This establishment is great place for them to have fun and affordable for us grandparents

    Kevin P. from Aberdeen, MD
  • My grandson had a blast. This was his very first visit as he is only 1 yrs. Even being so little they had so much for him to do and ride. He just kept smiling and laughing. As soon as we got to the car he was knocked out.

    Kelly R. from Sparrows Point
  • My great-granddaughter had a really fun time and the staff was so nice. The building was very clean and neat and the pizza was delicious.

    Linda G. from Dundalk

What do guests say about meeting Chuck E.?

  • Staff was excellent! Chuck E always comes out and visits the kids. My kids and I always have a fun time playing games together or on their own. We really enjoy our time at Chuck E Cheese!

    Emily P. from Belcamp

What do guests say about the games and arcade?

  • Pizza was really good and my Grandson loves the games and taking Pictures with Chucky!!!

    Allen H. from Bel Air, MD

What do guests say about value, passes and memberships?

  • The monthly membership is a great deal. The kids love playing the games and meeting other kids. I can enjoy the games or feel safe sitting down getting some work done while the kids play thanks to the security measures in place.

    Sarah C. from Delta, PA

What does a party at Chuck E. Cheese Bel Air, MD cost?

Birthday party pricing at Chuck E. Cheese Bel Air, MD
Package Price Covers Notes
Birthday party package $99.99 for 6 kids 2 hours of unlimited gameplay
Mega Fun party $31.99 per kid minimum 5 kids
Ultimate Fun party $37.99 per kid minimum 5 kids

Prices are for this location and can change; the booking page confirms the current price before you pay.

5 Bel Air South Pkwy., Ste. N-1447, Bel Air, MD 21015 · (410) 515-0207

About Chuck E. Cheese Bel Air, MD

This location
Open since 1993, last remodeled in 2019
Games
71 games on the floor
Find us
Bel Air South Parkway & Route 24 (Veterans Memorial Highway), in Festival at Bel Air
Parking
The Chuck E. Cheese is located within a large strip mall with ample surface parking shared with other retailers.
Area
Harford County
Schools nearby
Harford County Public Schools
At this location
Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar, Sensory Sensitive Sundays

What’s at Chuck E. Cheese Bel Air?

Chuck E. Cheese Bel Air is easy to find — look for us near Harford Mall.

Inside there is the arcade with 71 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Harford County Public Schools, and plenty who drive in from Baltimore because their kids asked to come back. See birthday party packages
Young girl excitedly catching prize tickets inside the Ticket Blaster at Chuck E. Cheese.

How do we collect these reviews?

  • Asked, Not Scraped

    Our own guest surveys. Never pulled from other sites.

  • Shared With Permission

    Every guest said yes, and chose how to be named.

  • Their Words

    Shown exactly as written. Nothing rewritten.

What else do people ask about these reviews?

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