Real reviews from real families, in their own words.
Families have been coming here since we opened, and these are the visits they wanted to tell us about.
28 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.
Updated September 2026
Guests have written 28 reviews about Chuck E. Cheese Jacksonville (Avenues), FL, covering 9 subjects. The subjects they raise most often are birthday parties (6 reviews), the team (6 reviews) and cleanliness and safety (4 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.
| Subject | Reviews |
|---|---|
| Birthday parties | 6 |
| Our team | 6 |
| Clean and safe | 4 |
| More from our guests | 4 |
| Coming back after years | 3 |
| Family time | 2 |
| Meeting Chuck E. | 1 |
| Welcoming every kid | 1 |
| Easy on parents | 1 |
Hosting a birthday party was really fun at Chuck E. Cheese. Being vegetarian it is tough find the right place for such event and we were thrilled with the veg pizza option which was fresh and tasty. It was a fun event where all my guests enjoyed the food and the arcade games. I would definitely recommend Chuck E. cheese for hosting birthday events specially if you are not from the US and want a great experience for your family and friends
We had a great experience for my sons 3rd birthday. The facility was clean, service was great, the pizza was delicious and everyone had a wonderful time!
This is our second party here. We loved it as this has games and bounce house too. Our party kids loved that. We loved flexibility of adding and removing order and all the customization. Thanks for the best day for my daughter.
Workers were so nice, the place was very clean, and my kids had the best time! My daughter had so much fun she decided she wants a Chuck E. Cheese birthday party
Chuck E Cheese is a great place to let kids play and adults too actually. Our party was a blast we always have a great time when we come.
Everything was made so easy for us to come in and just enjoy celebrating our son's special day. J was so attentive and we couldn't have asked for a better party attendant. She was great
Everyone from greeter, to cashier taking orders, to kitchen crew, prize claim associate, and those who helped clean up after people were so polite, helpful, and kept the facilities clean. Management and staff during our visit were all so professional and looked like they were all enjoying their work, giving us a great overall experience for family fun night.
The facility was clean and exciting. The staff were kind and helpful. Chuck E. Cheese was nice to the kids passing out high 5s and dancing with them. It was a great experience and we will be back soon.
This was our first visit.. The staff was patient, welcoming, and helpful!! Their attitude set the stage for a wonderful experience! We'll be back!
Clean, safe, family fun. Friendly employees and convenient food service. I leave with full, happy, and tired kiddos.
Very clean we had 6 grandkids & employee at desk was helpful at telling us our best value for our money
The employees there were friendly and helpful. My grandkids love this place
Front start to finish this was a great experience. It was relieving to be able to take my kids to have fun without feeling unsafe or overwhelmed by the atmosphere. It was the perfect level of noise. The prices are so right that it doesn't break my budget.
The facility was clean the staff was very curtesy to guest and I felt safe I was pleased with the safety when my family were departing
It's a wonderful safe atmosphere for kids and their families. It's so clean and peaceful.
The facility was so clean, the help was kind and friendly. Wonderful experience for adults as well as children.
game with the biggest smile on his face made the entire visit worth it. He had such a great time that he did not want to leave! Seeing him laugh, explore the games, and simply enjoy being a kid made the day one we will both remember. We had a wonderful experience and are already looking forward to our next visit.
We had the BEST time at Chuck E. Cheese! The kids had an absolute blast with all the games, rides, and prizes, and the staff was so friendly and helpful from start to finish. Everything was clean, well-organized, and made for a stress-free day of family fun. The birthday club was a fun bonus too! We can't wait to come back and make more memories. Highly recommend for families looking for a fun day out!
This place is great for an escape for a couple of hours! Even I have fun playing the games!
Games were working, place was clean, the kids and I had fun
We had a birthday party for my 18 year old son to be nostalgic. He had many visits as a child and previous parties. He just graduated HS, and will be going into the military shortly. We just wanted a memorable and silly party before adulthood totally takes over. We shared some goodie bags with kids who were playing games, got pictures with Chuck E and the boys ate, played games and goofed around. It was definitely an 18th birthday that will not be forgotten!!!
Overall positive experience. Much more stuff than I remember but it's just as fun and as friendly as I remember. The workers were nice and very helpful.
Love this Chuck E. Cheese. Brought me back to my childhood and now my kids had a blast.
Great play experience for kids even starting at 2 years old. Many rides and games on their level. Great place to take grandkids to make memories and play together. All of our between 2-9 enjoy the games and rides. The cards allow for unlimited play during our visit and are easy to use.
Chuck E. Cheese was the perfect place to take our grandkids for the afternoon. Great price, good food and friendly employees.
Chuck E was amazing. The experience was great and interacted with everyone. My husband and I said that was the best interaction with Chuck E that we experienced in decades.
Our grandson is on the low side of the Autism scale and is helped by the positive gaming and atmosphere. The staff at ChuckyCheese is also helpful with rewarding prizes at the end of a session. Thank you.
I had such a great experience and my kids really loved every minute I love that they provide the play bands and cards a lot easier to use then tickets and very convenient to keep up with
| Package | Price | Covers | Notes |
|---|---|---|---|
| Birthday party package | $99.99 | for 6 kids | 2 hours of unlimited gameplay |
| Mega Fun party | $32.99 | per kid | minimum 5 kids |
| Ultimate Fun party | $38.99 | per kid | minimum 5 kids |
Prices are for this location and can change; the booking page confirms the current price before you pay.
10320 Shops Lane 32258, Jacksonville, FL 32258 · (904) 394-0005

Plan a visit to Chuck E. Cheese Jacksonville (Avenues), or book a birthday party online in a few minutes.