Chuck E. Cheese team member handing a bag of cotton candy to a child at the prize counter.

What Guests Say About Chuck E. Cheese Asheville

Real reviews from real families, in their own words.

A woman holds a young boy at Chuck E. Cheese near the arcade games.

Where do these reviews come from?

Every review on this page was written by a guest who visited Chuck E. Cheese Asheville and gave us written permission to publish it.

They come from the survey we send after a visit or a party, grouped by what each guest talked about.

How long have families been coming here?

Families have been coming here since 2004, and these are the visits they wanted to tell us about.

What do guests say about this location?

13 testimonials, in our guests' own words. Every one comes from a guest who gave us permission to share it.

Updated September 2026

Guests have written 13 reviews about Chuck E. Cheese Asheville, NC, covering 8 subjects. The subjects they raise most often are the team (3 reviews), birthday parties (2 reviews) and cleanliness and safety (2 reviews). They were written between June 2026 and September 2026. Every review on this page was written by a guest who visited and gave written permission to publish it, and none has been edited.

What guests write about at Chuck E. Cheese Asheville, NC
Subject Reviews
Our team 3
Birthday parties 2
Clean and safe 2
More from our guests 2
Meeting Chuck E. 1
Family time 1
Games and play 1
Welcoming every kid 1

What do guests say about the team?

  • The host was amazing! Explained everything so well, made sure we had everything we needed!!

    Catalina P. from Clyde, NC
  • We had a great last day of fun before school starts visit! The staff were very friendly and professional. The place was clean while the layout was spaced out so we didn't feel crowded! Great place for a family day or celebration!

    Tiffani D. from Franklin, NC
  • Staff members were kind, attentive and very helpful. Pizza was fast, hot and tastes great.

    Jennifer G. from Fletcher

What do guests say about birthday parties here?

  • Even though the store was busy I never felt like our party wasn't important to the employees that helped us and my daughter had a great time and felt so special!

    Janie B. from Hendersonville, NC
  • Our birthday host was so helpful and friendly. This was the easier birthday party we've even had! My twins had a great time and felt very special!

    Kari B. from Swannanoa

What do guests say about cleanliness and safety?

  • It's fun, ppl were walking around cleaning the handles, buttons, sticks, etc... that's very important in 2026, disinfecting, especially with kids games

    Chris C. from Asheville
  • Very clean, emplyees helped when a card got stuck very friendly about it. Been twice will go again

    Aaron H. from Murphy

What else do guests say about this location?

  • Great experience and my daughter loved it.

    Dale S. from Mars Hill, NC
  • Excellent place to take the kids to eat and have fun.

    Angela F. from Arden

What do guests say about meeting Chuck E.?

  • Myself, my friend and my two sons had a blast. The pizza was delicious, the games fun and Chuck E. Cheese took time to have a picture made with my son, PRICELESS!!

    Brian S. from Clyde

What do guests say about visiting as a family?

  • Totally enjoyed our time with grand kids. It was very clean and the food was good.

    Suz K. from Black Mountain, NC

What do guests say about the games and arcade?

  • My 3 year old and her 9 year old cousin had a blast here! There was so much to do and play for both age groups. Great pizza, friendly service and everything was super clean.

    Susan A. from Arden

What do guests say about how welcoming it is for every kid?

  • We have a child with autism, and she and we love this place. We love the employees and our experience every time. The food is always delicious and hot, and the atmosphere is not as chaotic as another Chuck E Cheese we've been to

    Elena W. from Asheville, NC

What does a party at Chuck E. Cheese Asheville, NC cost?

Birthday party pricing at Chuck E. Cheese Asheville, NC
Package Price Covers Notes
Birthday party package $99.99 for 6 kids 2 hours of unlimited gameplay
Mega Fun party $29.99 per kid minimum 5 kids
Ultimate Fun party $35.99 per kid minimum 5 kids

Prices are for this location and can change; the booking page confirms the current price before you pay.

104 River Hills Rd., Asheville, NC 28805 · (828) 299-3750

About Chuck E. Cheese Asheville, NC

This location
Open since 2004
Games
64 games on the floor
Find us
Swannanoa River Rd, in River Hills
Parking
Large surface parking lot shared with other retailers in the River Hills shopping center.
Area
Oakley, Buncombe County
Schools nearby
Buncombe County Schools
At this location
Fun Pass, Homeschool Play Day, STEAM field trips, Salad bar, Sensory Sensitive Sundays, Trampolines

What’s at Chuck E. Cheese Asheville?

Chuck E. Cheese Asheville is easy to find — look for us near Biltmore Estate.

Inside there is the arcade with 64 games on the floor, the prize counter, fresh pizza made to order, and Chuck E. himself coming out to dance with the kids. We see a lot of families from Buncombe County Schools, and plenty who drive in from Asheville because their kids asked to come back. See birthday party packages
Young girl excitedly catching prize tickets inside the Ticket Blaster at Chuck E. Cheese.

How do we collect these reviews?

  • Asked, Not Scraped

    Our own guest surveys. Never pulled from other sites.

  • Shared With Permission

    Every guest said yes, and chose how to be named.

  • Their Words

    Shown exactly as written. Nothing rewritten.

What else do people ask about these reviews?

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