Chuck E. Cheese Gift Cards & Payment FAQ
Everything you need to know about Chuck E. Cheese gift cards — buying online, using in-store, Sam’s Club and Costco cards, Play Points, and what it costs to visit. Find your answer below.
Gift Card Basics
Chuck E. Cheese gift cards have no fees. Physical cards ship with tracking; e-gift cards are delivered by email for free. Check your balance online using your 4-digit PIN.
Was this helpful?Thank you for your feedback!Chuck E. Cheese eGift cards are sent via email with no shipping charges. They can be personalized with designs and messages, delivered within an hour for same-day orders, and sent to yourself or others.
Was this helpful?Thank you for your feedback!Chuck E. Cheese gift cards have no expiration date and no fees. They are valid at any US location. Balances can be checked at chuckecheese.com/gift-cards. Cards cannot be reloaded after use.
Was this helpful?Thank you for your feedback!Chuck E. Cheese physical gift cards ship within 1-2 business days with free standard shipping to US street addresses. Tracking is provided via email. PO box delivery is not available.
Was this helpful?Thank you for your feedback!Chuck E. Cheese gift cards cannot be used to purchase Fun Passes or Memberships. A credit or debit card is required.
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Buying a Gift Card Online
Chuck E. Cheese accepts Visa, Mastercard, American Express, and Discover for online gift card purchases.
Was this helpful?Thank you for your feedback!Chuck E. Cheese gift card purchases are charged immediately at purchase. Statement descriptor: CS *CHUCKECHEESE GC.
Was this helpful?Thank you for your feedback!The security code (CVV) is required for gift card purchases. Visa/MC/Discover: 3 digits on the back. Amex: 4-digit CID on the front.
Was this helpful?Thank you for your feedback!Chuck E. Cheese gift card purchases are secured with SSL encryption and are fully PCI compliant.
Was this helpful?Thank you for your feedback!Chuck E. Cheese follows industry best practices for eGift card delivery. If undelivered, the purchaser receives a notification with resolution options.
Recipients should check spam/junk folders if eGift card email is not in inbox.
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Managing Your Gift Card
Chuck E. Cheese gift cards cannot be reloaded after the balance is spent.
Was this helpful?Thank you for your feedback!Chuck E. Cheese gift card values cannot be changed after purchase and cannot be reloaded once spent.
Was this helpful?Thank you for your feedback!Lost, stolen, or fraudulently used Chuck E. Cheese gift cards should be reported to customer support immediately. The card value is tied to the card number and should be safeguarded like cash.
Was this helpful?Thank you for your feedback!Undelivered Chuck E. Cheese gift card purchases can be canceled by contacting customer support, subject to limitations.
Cancellation is subject to limitations and only possible before delivery.
Was this helpful?Thank you for your feedback!Chuck E. Cheese promotional gift cards cannot be reactivated after expiration. All promotional cards must be used by the promotion end date.
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Retailer Gift Cards (Sam's Club, Costco & BJ's)
Chuck E. Cheese gift cards from Sam's Club, Costco, and BJ's cannot be used for birthday parties, Fun Passes, or Memberships. Standard gift cards purchased directly from Chuck E. Cheese have no restrictions.
Was this helpful?Thank you for your feedback!Discount retailer gift cards are sold below face value. Combining them with already discounted products like birthday parties or Fun Passes would result in financial losses.
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In-Store Payment & Play Pricing
Chuck E. Cheese Play Points are the digital currency loaded onto game cards. Most games cost 1 point to play. Fun Pass members receive daily points: 40 (Bronze), 100 (Silver), or 250 (Gold). Play Points are separate from e-tickets, which are earned from games and redeemed for prizes.
Points per game may vary by location and season. Check with your local Chuck E. Cheese for current point values.
Was this helpful?Thank you for your feedback!Chuck E. Cheese All You Can Play pass prices vary by location. A common weekday price is around $19.99 for 60 minutes. Winning Wednesday offers 30% off 60-minute passes. Weekend pricing may be higher at some locations.
Pricing varies by location and is subject to change. Check your local Chuck E. Cheese for current rates.
Was this helpful?Thank you for your feedback!The Chuck E. Cheese All You Can Play pass gives one player unlimited arcade game access for a set time (30-120 minutes). Each player needs their own pass. The timer can be paused. E-tickets are earned and redeemable for prizes.
Pricing and duration options vary by location. Check your local Chuck E. Cheese for current rates.
Was this helpful?Thank you for your feedback!Chuck E. Cheese has no admission fee and no age-based pricing. Entry is free for all ages. Savings available through Fun Pass memberships and weekly deals at chuckecheese.com.
Prices vary by location and are subject to change. Contact your local store for guaranteed pricing.
Was this helpful?Thank you for your feedback!Chuck E. Cheese has no admission fee. Entry is free for all ages including infants. Guests pay only for gameplay, premium activities, and food or merchandise they choose to purchase.
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