Birthday Frequently Asked Questions

Birthday Parties

COVID-19 Birthday Procedures/Changes

If your local Chuck E. Cheese location is open for dine-in, we are hosting reserved birthday parties based on local/state capacities. We have two new party at home offerings, click here for details

The party capacity will vary based on local regulations and restaurant capacities. Our online booking system will not allow you to book a party that exceed specific store location capacity- you will receive an error message.

The Birthday child will feel like a STAR on their special day. The birthday experience will include pizza, games, and Birthday Star recognition. The Party Server will lead the party group with a special birthday song. Our game room will have social distancing guidelines in place. Visit Health & Safety for more details.

We have modified a few of our birthday party elements to create a fun, safe experience for all!

Each reserved birthday party has a dedicated Party Server. Our Party Servers are following the below safety measures:

• Party Servers must always wear a face covering or mask.

• Gloves will always be worn and changed every 30 minutes and between tasks.

• Prior to the birthday party starting, Party Servers will discuss other details/requests with the Birthday Parent.

Before Eating: We have built time into the birthday party schedule to give kids an opportunity to wash their hands prior to sitting down to eat.

Pizza Time: The Birthday Parent will decide if they would like the Party Server to serve the pizza or if another method is preferred.

Drinks: Drinks will be initially filled with a pitcher, and refills will be handled by the Party Server.

Cake Time: The Birthday Star will still get to blow out the candles during the birthday song, but we will take new precautions! The Party Server will slice a single piece of cake and light a candle just for them. The rest of the cake will be served afterwards. You can always discuss excluding this tradition with your Party Server or bring cupcakes instead.

Presents: The Birthday Parent will decide if they would like to open/not-open presents during the party time.

Yes! Find the perfect party package for you here

We now offer a Party at Home Kit available exclusively our online Chuck E. Cheese store. Click here to purchase yours today!

Birthday Parties

We have four different party packages for all price points! Please note, package prices are not guaranteed and will vary based on location, date and time selected. Package prices are subject to change daily and are only guaranteed after your party has been booked.

At Chuck E. Cheese we welcome everyone at any age! Age limits for a party package? Never! Also, you can always include adults as a paid Guests if they want to join in on the games.

We apologize for any inconvenience this might cause but the party times are set schedules and cannot be altered. The time(s) option(s) provided are the only times available on the day you selected. The good news is that you are more than welcome to arrive earlier at the day of your party and let the children play before your event starts. However, your table and host/hostess will only be prepared for you at the scheduled time of your reservation. If you need a later time, you could also check the availability of a different location or date.

We accept birthday reservations 90 days in advance, and you can book a birthday party reservation up to a 24 hours prior to the party.

Upon booking a birthday party, our 4-child minimum policy will be in effect for all parties. Child minimums vary per location and are noted in the reservation site prior to booking. Changes to the reservation must be made prior to the day of the reserved party to avoid penalty. Our policy allows for per-child fees to be waived for up to 2 no-shows on the day of your party. Any additional children not in attendance will be subject to per child cost for any changes made on the day of your party.

• Party Servers must always wear a face covering or mask.

• Gloves will always be worn and changed every 30 minutes and between tasks.

• Prior to the birthday party starting, Party Servers will discuss other details/requests with the Birthday Parent.

You can make changes to your reservation easily on our website! All you need is your confirmation number OR email address and reservation date to make any updates/changes to your party reservation. Please note that date and time changes are subject to availability. And don’t forget: cancel any other previous reservations to avoid extra charges.

More birthday stars, double the fun! Our parties are able to accommodate more than one birthday child in the same birthday party for an additional fee. You will be charged the regular Party Package price plus $4.99 for the additional birthday child. You will see will be able to add the additional birthday star during the online booking process.

All our birthday party packages are for all ages! Birthday Stars will enjoy any of our four different party packages that are available at all our Chuck E. Cheese locations.

The Mega Super Star and Ultimate Super Star Package include All You Can Play games for the duration of the party time. Birthday Star and party guests will be able to unlimited amount of games only during the party time.

The fun never stops at Chuck E. Cheese’s and this is why we offer unlimited time at your reserved table if you host your party from Monday-Thursday. But from Friday – Sunday we can only reserve your table for two hours. Your party can always stay and play games anytime after your event, but unfortunately seating is not guaranteed.

You can always personalize your party celebrations at Chuck E. Cheese! You’re free to bring your own birthday cake, favorite ice cream, and your own table decorations.

From delicious and fun food to the best in entertainment, we always strive to bring you everything you need to make your party a success. Unfortunately, there are some items that are not allowed to a party in our locations like outside food (other than cake or ice cream) piñatas, cups, or outside entertainment.

Along with all the super-cool items listed in the party package you choose, we will decorate your table with our fun Chuck E. Cheese’s cups, pizza plates, and birthday plates. And of course, we will also provide forks, napkins, and utensils so you can focus

Our goody bags are full of a variety of Chuck E. themed toys that were specifically selected to please and excite kids of all ages.

The color/style of the balloons you will receive is based on availability in each location, so we cannot guarantee any particular color/style.

We sell delicious birthday cakes that kids love, and one less thing for you to bring to the party. We offer chocolate and vanilla cakes in two sizes. The 8″ round cake serves approximately 12 guests and the 1/4 sheet-size cake serves approximately 18-20 guests. We have an option to customizes the cakes with our Edible Image (r) selection. You can see our full cake selection when you book a party online.

Unfortunately, we do not offer this service at this time.

You bet! We love ice cream! We have a few ice cream options (options vary by location).

We require a non-refundable $50 deposit to secure your reservation. The deposit will be applied towards your party total on the day of the party. Your reservation may be cancelled and/or rescheduled at any time. If you need to cancel, your reservation the non-refundable deposit can be used towards a new reservation within one (1) year of the reserved date of the party that was cancelled. The billing descriptor you will see on your credit/bank statement will be portrayed as “CHUCK E CHEESE DEPOSIT”

Yes, once the total deposit is paid, the non-refundable $50 will be applied toward your total bill at the end of the party. Your reservation may be cancelled and/or rescheduled at any time. If you need to cancel, your reservation the non-refundable deposit can be used towards a new reservation within one (1) year of the reserved date of the party that was cancelled

Once the deposit is made it is non-refundable. However, if you need to cancel your reservation the deposit can be used towards a new reservation within one (1) year of the reserved date of the party that was cancelled. Please note our policy has changed for a limited time during COVID-19- please refer to COIVD FAQ.

Due to the high demand of our reserved parties and scheduling purposes, we must receive the deposit from you on-time or the reservation will be cancelled.

The only payment we accept prior to the date of the reserved party is the deposit. If you wish to pay with Chuck E. Cheese gift cards, please review the terms and conditions on the card. Neither gift cards purchased at Sam’s Club or Costco, nor bonus cards can be used as a form of payment for birthday parties or group events.

Once you book your party online, the restaurant will be notified to issue your free play points on the day of the party.

No problem! If you provided your email address, you can locate your reservation information by clicking here. If you did not provide your email address in the reservation, please feel free to send us an email with your party information.

At Chuck E. Cheese, we want to make it easy for you! We offer free online invitations powered by Punchbowl through our website. We have fun Chuck E. Cheese themed invitations that are customizable. You can send to your party guests via email or now by text message!