Fundraising FAQs
Who do I contact if I have questions or problems with a booked event or missing material?
Please contact one of our fundraising agents at 1-888-232-4386 or e-mail us directly at fundraising@cecentertainment.com
Why do you require a 21 day advance booking?
We will provide you with fundraising materials to be distributed a few weeks before your event to help promote your fundraiser. In order to receive this material in advance, we need 21 days advance booking before the material will be sent to the school.
What days are available to book a fundraising event?
Mon - Thurs only from 3pm-9pm
How many events do you have at a store at a time?
We only book 1 fundraiser per location, per weekday.
When should we receive our donation check?
You should expect your check in about 10 business days after your event.
When should we receive our promotion materials?
We will be sending your package out 21 days prior to the event.
May I have my event scheduled for next week?
Unfortunately, we need at least a 21 day advance notice in order to schedule an event.
Is there a limit on the number of events we have within a month?
Yes, we only allow one fundraising event per month.
Not Applicable to Non-Profit Fundraising
Can Chuck E. Cheese visit my school on the day of the event to promote our fundraiser?
Yes, as long as the school principal has given approval and the school is less than 20 miles from the location.
Is Chuck E. Cheese dressed when he arrives at the school?
Yes, on most occasions. He will be dressed and ready to go (with a Chuck E. Cheese store escort), but he will also need you there at the time of arrival to help guide him through the school.
Who will receive the 15% check?
The check will be made out and sent directly to the school, with attention to the fundraising contact person. Please let the school know that the donation check will come to your attention.
May I call and change the date?
Yes, you can call up until 21 days before the event.
May I call and change Chuck E's time to visit the school if my principal doesn't agree with the time I chose?
Yes, you have up until 72 hrs to call and make that change. The time must be between 2:00pm and 4:00pm
